Another great year using Turbo Tax (20+ years). Only one comment: I spent at least an hour trying to "relocate" where I found the Overtime deduction! I know next year W-2's will take care of it - so I'm not worried in the least. Your programmers will take care of it.

I wish you had offered a physical disk option like I have been using for years which allowed the current software to include the previous tax year's numbers for comparison. This 2025 tax year felt significantly more difficult for me to navigate for some reason.

The product was good. My only big complaint was that it kept asking to reactivate it. I had to spend a lot of time online researching things and then finally realizing that it depended on whether I had plugged my USB mouse in or not. That was stress and time I didn't need to spend.

After completing my returns and preparing to file, I did what I've done every year, stopped to print a copy to a pdf and then to paper. When I went to print, the files were all missing. Went back to look for them and they were all gone. Top-to bottom search of the entire computer, trashcan, cloud, -everywhere possible. GONE. Guess how much I enjoyed doing my taxes twice. :(

I did not need tax advice during preparation. However, there were two issues with TurboTax which were quite vexing. First, I received a warning that I had underpaid Required Minimum Distribution and woudl incur a penalty. But there was no indication from which of three possible accounts I had underpaid nor by how much. I had to figure it out by trial-and-error. Secondly, the Mississippi state return required entering an "Other State" code before it would permit e-filing. There was no "other state" to report. So, I repeated an entry MS as the "other state." I as not pleassed with TurboTax this year.

I always have used the downloaded version, I'm used to it. I am concerned about the online version. I need to talk with one of you about the pros and cons. I suggest having a quick overview of new tax law provisions at the beginning to know what to expect. I spent an hour or more looking this up myself . Also provide an easier way to figure out Identity Protection PIN - it's buried deep in the "Other tax situations" with limited explanation.

Normally TurboTax is great and it still is Except for one issue. Your program FROZE up when I was about to print my AZ tax return. I had to use the Task Manager to END the program because it FROZE up. Other than that the program was great. But I'm now going back to it, to see if there was anything else to do.

I was filing my granddaughter's tax return, which had a state (Minnesota) return. I purchased the Turbo Tax program at a local retail store with a $10 rebate for filing my taxes and one free state tax return. When I went to e-file her return (before filing my own return) not only did charge $25 for the Minnesota state return, it applied my rebate, resulting in a $15 charge placed against her refund.

Generally good product that simplifies complex tax issues when often required. Deficient though in allowing inputs for higher education expenses as needed for tax-advantaged education savings accounts and other credits. Quite buggy. Impossible to override errors and enter necessary values.

Compared to past years I have found at least 3 problems that I had to go to google to resolve my problems. New York state was one of the problems. Had repeated putting in the correct information but got the result that I know was incorrect for both NY and Federal. Explanation would take pages and time I don't have!