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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit

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Showing 191-200 of 29,496 reviews
Apr 4, 2026
donaldww1234
4 out of 5 stars review

turbo tax delux

I had difficulty in the new deduction for tips on W2. My employer said the tips were not required to be shown on W2 per directions from IRS. It was difficult to get to the sch 1A form. Instructions or a check box for each of the Sch 1A deduction regarding W2 should have been added at the time one adds W2 data.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 10, 2026
Anonymous
2 out of 5 stars review

Tax Preparation Great - Captua Security Sucks

The tax preparation program is fine but it took over 20 minutes to get through the Captua routine just to pay you $20. Annoyed enough that I will consider another software after using TurboTax for over 20 years, Everyone in my family had trouble and called me. I can't keep recommending a software that they can't use. TurboTax keeps asking to sign up or spend money and you have gone from trusted to very scammy.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 7, 2026
Low Enthusiasm
3 out of 5 stars review

Turbo Tax is losing clients

I am super disappointed with Turbo Tax this year. Removing the its deductible feature has left me looking for other companies to use and recommend. I used to tell clients and friends that TurboTax was the way to go. The importing of data is horrible and the deduction feature not even being an addable upgrade? I paid $30 for another company to use. You are blowing it

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 16, 2026
Ituhka
3 out of 5 stars review

Form 8889 problem

It insisted that I checkmark a box about high deductible health plans on tax form 8889. I did NOT have a high deductible health plan. I had a good health insurance plan with low deductibles and good benefits with a HSA from my large company. VERY annoying!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 2, 2026
morf007
4 out of 5 stars review

TurboTax is GREAT, even with the tiny flaws!

I love this product. I can't imagine using any other tool to file my tax returns. With that stated, I do have an issue with the programming. It seems as though every year during the final reviews prior to filing, that an erroneous item pops up and require attention. This year it was demanding that I provideEmployer information for Schedule UE(unreimbursed job expenses). This obviously made no sense as neither my wife or I were employed at all. Consequently, I had to enter "dummy" data to satisfy the program and enable filing. This seems to happen nearly every year. It's not always the same issue, but always something annoying like this.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 30, 2026
PatMills
4 out of 5 stars review

Turbo Tax now charges for state E-File. BOOOOOOO!

I am not happy at all that Turbo Tax now charges a fee to efile your state return. We are already limited to one free state download but it had previously included up to five free efiles for the state return. Now that benefit is gone. Really Turbo Tax!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 29, 2026
WiskyTangoTaxTrot26
3 out of 5 stars review

Price is great but one needs to have experience!

Thanks to my newer Windows 11 laptop, the download and updates did not take too long. I do like the detail, answers, and guidance for new situations and new tax laws, but TurboTax has become even more commercial and pushing ads and extras that make filing even more of a hassle and headache. I do not like that there is no longer a CD option, but desktop okay and no sales tax. Price is great!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 24, 2026
Dsapointd1
2 out of 5 stars review

TurboTax continues to get harder to use

The guidance is poor, seeming to skip subjects and uses too many unexplained acronyms. The help is useless. I've been using TurboTax for years and have noticed a steady degradation in its ease of use. It seems that may be a ploy to get people to give them money for advice and buy audit insurance from them.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 13, 2026
NickN2025
1 out of 5 stars review

TuboTax 2025

turbo tax did not import all the information from last years turbo tax as it usually does. turbo tax would not allow us to enter the estimated tax payments we made on the appropriate line and continually flagged it as an error when we had to enter it in an inappropriate line to make it come out right on our federal taxes. We have used turbo tax for over 20 years but are thinking of making a change in the future.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 27, 2026
cab2026
5 out of 5 stars review

Live tax support was worth the investment!

Eileen, the tax expert I worked with, was knowledgeable, professional and thorough. She quickly resolved the issue I experienced. It was a question about reporting RMD distribution requirements. She was able to give me the answer that allowed me to complete my return. I highly recommend Eileen as a valuable asset to TurboTax.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.