I had difficulty in the new deduction for tips on W2. My employer said the tips were not required to be shown on W2 per directions from IRS. It was difficult to get to the sch 1A form. Instructions or a check box for each of the Sch 1A deduction regarding W2 should have been added at the time one adds W2 data.

The tax preparation program is fine but it took over 20 minutes to get through the Captua routine just to pay you $20. Annoyed enough that I will consider another software after using TurboTax for over 20 years, Everyone in my family had trouble and called me. I can't keep recommending a software that they can't use. TurboTax keeps asking to sign up or spend money and you have gone from trusted to very scammy.

I am super disappointed with Turbo Tax this year. Removing the its deductible feature has left me looking for other companies to use and recommend. I used to tell clients and friends that TurboTax was the way to go. The importing of data is horrible and the deduction feature not even being an addable upgrade? I paid $30 for another company to use. You are blowing it

It insisted that I checkmark a box about high deductible health plans on tax form 8889. I did NOT have a high deductible health plan. I had a good health insurance plan with low deductibles and good benefits with a HSA from my large company. VERY annoying!

I love this product. I can't imagine using any other tool to file my tax returns. With that stated, I do have an issue with the programming. It seems as though every year during the final reviews prior to filing, that an erroneous item pops up and require attention. This year it was demanding that I provideEmployer information for Schedule UE(unreimbursed job expenses). This obviously made no sense as neither my wife or I were employed at all. Consequently, I had to enter "dummy" data to satisfy the program and enable filing. This seems to happen nearly every year. It's not always the same issue, but always something annoying like this.

I am not happy at all that Turbo Tax now charges a fee to efile your state return. We are already limited to one free state download but it had previously included up to five free efiles for the state return. Now that benefit is gone. Really Turbo Tax!

Thanks to my newer Windows 11 laptop, the download and updates did not take too long. I do like the detail, answers, and guidance for new situations and new tax laws, but TurboTax has become even more commercial and pushing ads and extras that make filing even more of a hassle and headache. I do not like that there is no longer a CD option, but desktop okay and no sales tax. Price is great!

The guidance is poor, seeming to skip subjects and uses too many unexplained acronyms. The help is useless. I've been using TurboTax for years and have noticed a steady degradation in its ease of use. It seems that may be a ploy to get people to give them money for advice and buy audit insurance from them.

turbo tax did not import all the information from last years turbo tax as it usually does. turbo tax would not allow us to enter the estimated tax payments we made on the appropriate line and continually flagged it as an error when we had to enter it in an inappropriate line to make it come out right on our federal taxes. We have used turbo tax for over 20 years but are thinking of making a change in the future.

Eileen, the tax expert I worked with, was knowledgeable, professional and thorough. She quickly resolved the issue I experienced. It was a question about reporting RMD distribution requirements. She was able to give me the answer that allowed me to complete my return. I highly recommend Eileen as a valuable asset to TurboTax.