In general this year's Turbo Tax seems less useful than previous years. It displays too many options of no interest to me. Somehow you need to find a way to make your menu system more user friendly. And hopefully, next year you will have a proper AI system which can sift through your millions of comments and other data to find questions and situations which pertain to obscure questions. I had difficulty finding information about dealing with a United Nations pension. Luckily I was connected to one of your Turbo Tax Experts who had access to more obscure information, which solved my problem. Bravo for real people!

Too many errors in the program. Can't print state returns and can't get the link to work that will notify me when I can print it. Had to wait to install numbers in the 1099R section and that link to notofy me only sent me to a form that wasn't relevent. The program for helping with donations is now missing, That was always extremly helpful in tha past.

I have used Turbotax for years, this year the mothed used to import tax info from an institution is horrible! The pop up window had eight to twelve human verifications, there was no feed back to say that the import was successful. I had several forms to import, each had to go through the entire verification process. This is not an improvement.

As with last year (2024), I feel Turbotax has become a platform for revenue streams like tax advice, product upgrades, and audit insurance policies. The product has lost most of its in-program help features as if to steer users to live tax advice. It is easier for me to google the help I seek such as where to find K1 forms than look at the program's kaleidoscope help section on line.

Easier than last couple years. Maybe because I'm getting used to the terminology and questions, but it seems to have been a little less hassle this time around especially with the ESPP 1099 Consolidated forms being imported. Last couple years it always said there was something wrong and had to go back and re-enter calculations manually. No issues this time.

Purchased than realized desktop version would not work on my windows 10 computer. Tried the online version and after several hours trying to fix one issue, gave up and purchased a new computer. Still had issues with the desktop software, however, there was more help on line to find workarounds - built in help did not follow current software online nor desktop version. My issues, specifically, backdoor Roth IRA, 529 distribution (was taxing me when it shouldn't) and after finally getting my backdoor roth working in federal, wouldn't transfer to state properly. Guessing they are relying on AI to do most of the work now and not using humans to actually verify it all works. Will do more research before purchasing next year for sure!

Early versions of the program (February) were extremely buggy. In particular, the procedure for reporting educational expenses from 529 Plans did not work through the end of February and even after it was "fixed", it was extremely cumbersome compared to previous years. You need to do your own product testing and stop making your users into beta testers.

I Downloaded the Utah State Tax. 1. State Tax information does NOT show on the, review return, print return, or save return areas. 2. The State Social Security Worksheet is incorrect. 1. the multiplier you use on line 7 is 0.045. On the Utah State web site worksheet, the multiplier is 0.0455. 2. Steps 10 and 11 are NOT included in your process. Step 10 has one multiply line 9 by 0.025 Step 11 has one subtract the amount on line 7 from the result on line 10. That result is then entered on the State tax form TC-40A Part 3 using code AH. That result is then entered on the TC-40 line 24.

The product is great however you have a bug in it that wipes out the computer moth board it happen last year and I had to replace it and it happen again this year this get expensive so I will not be buying turbo tax any more I have used this since 1914

Filing the 2025 returns is the worst experience I've had in 20+ years using TurboTax. Let me point out a couple issues. 1) I accepted the prompt to try the online version of TurboTax. Big mistake. The worst thing was it downloaded a spurious 1099-DIV amount. It was large and didn't belong to me. Not in my broker's records. I "cleared all" and started over with the desktop TurboTax version. It did NOT download that spurious 1099-DIV. 2) The filing process was agonizing. Verification steps. More IDs required. Finally, pRaying for filing state return by credit card fails (multiple times). I called Support, waited 30+ minutes and reported the issue.