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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,025)
  3. 3 stars12% (3,624)
  4. 2 stars6% (1,801)
  5. 1 star7% (2,113)

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Showing 2,031-2,040 of 29,537 reviews
Apr 13, 2026
Reviewer name: Long term Turbo Tax user
3 out of 5 stars
3 out of 5 stars review

OK, could be more customer orientated

Purchased Desk Top, to many attempts to sell more services. Presented so they are easy to pick by mistake and just make the process more difficult. Back to FREETAXUSA next year.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 10, 2026
Reviewer name: CareyBrinker
1 out of 5 stars
1 out of 5 stars review

TurboTax is awful!

Awful. Why did you change from previous years?? Confusing. Too much redundancy. Can't figure out items like prior years Social Security lump-sum payments. I won't use TurboTax ever again.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 5, 2026
Reviewer name: jhw182
5 out of 5 stars
5 out of 5 stars review

TurboTax is really fantastic!

As a do-it-yourself tax doer, this program is very easy to use. I like the thoroughness of the program, too. i feel it is safe to file, having used the program for ten+ years.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Apr 3, 2026
Reviewer name: acceptmynickname
1 out of 5 stars
1 out of 5 stars review

Makes tax preparation infuriating

My filing status federally did not match my state, so I had to download the clunky software and it STILL did not get my filing status right. Why am I paying $80 for a service that is incorrect and gives me pop up ads to pay even more?

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 13, 2026
Reviewer name: jbabboni
4 out of 5 stars
4 out of 5 stars review

Federal Return Rejected

Good overall. Federal return rejected and not explained well enough. What needed to be done to fix the error was not clear nor how to get to that error within the software. Federal IP PIN

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 11, 2026
Reviewer name: GGWA52
4 out of 5 stars
4 out of 5 stars review

Easy to use & accurate

Generally easy to use and appears to be accurate. However, the interface sometimes required keychain access that was not available at my end, complicating the process when I was almost finished.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 10, 2026
Reviewer name: Rondon2
4 out of 5 stars
4 out of 5 stars review

Pretty good?

Generally quite logical, but there are times when something is locked up and it is difficult to find the solution to the problem. A little more in depth instruction would be verynhelpful in some cases, perhaps with examples of the correct enties.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 10, 2026
Reviewer name: JHP45
5 out of 5 stars
5 out of 5 stars review

Good but UI could use some help.

It worked, and the job is done. It would. Help if the button at the lower left was in a consistent place on the screen. It moves with the length of the screen. So it is always jumping around as i try to review the return.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Apr 12, 2026
Reviewer name: BarbLee85
1 out of 5 stars
1 out of 5 stars review

Frustrating Experience

The 2025 tax filing experience was one of worst that we had had in using the Turbo Tax desktop product. There were problems throughout the entering of information and the e-filing process exhausting and frustrating!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 15, 2026
Reviewer name: vexedtoo
2 out of 5 stars
2 out of 5 stars review

aweful

I spent over six hours going round and round then hitting dead ends with this program. it wouldnt enter my data properly nor did it open forms that I previously used. its interface was horrible.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405