After 15 years of falling for this useless software, I keep coming back. 15 years ago I requested that TT at the VERY least define the difference between CSRS and FERS annuity tax payers, that has never happened. This year is no different. And this year this garbage software locked up tighter than frogs outtie while transmitting my files. YES THE LATEST GD UPDATE WAS INSTALLED!!1 garbage software

Having used TurboTax for many years, I find your product excellent. I have only had one problem with tax filing and it was my own fault for not reading closely enough and mixing up the prepay for the next year with paying installments for the current year. I find your product easy to use and the guidance easy to understand.

I have used TurboTax the last 15 years. With changes in the code, I would recommend that it provides more explanation of certain entry. For example, in an W2, the wage number was omitted in the return, because that income was from a nonqualified pension. It took me quite a while to discover that after carefully examining each item in the final return.

You need to keep on top of IRS rules and regulations. If I wasn't on top of new rules, I would have fraudulently got over a $5000 refund instead of $200. I had to pay your tax expert $50.00 to confirm my thoughts. Also, your Tier II tax Maximum needs updated. I pay you over $100.00 for tax software and I expect it to be right.

Turbotax entered a line for a canadian retirement account that I did not enter and could not delete. I spent hours trying to fix this and finally gave up. As a result, I do not trust the accuracy of the forms you use and may not use turbotax in the future as a result of this problem

I found this year's Turbo Tax to be easy to use. Much easier than previous years. Just so disappointed yu chose to stop supporting Windows 10. I had to go buy a new computer just to do my taxes. That should be tax deductible. I love Windows 10. Windows 11 not so much.

Data entry was straight forward and easy. My 2024 tax return data was pulled into my 2025 return flawlessly. Fed data rolled into the VA state return with little effort on my part. Error checking picked up a couple items that needed to be clarified. I expect electronic submission of returns to proceed smoothly.

There was an issue with the Turbo Tax software going to an old email address. I called customer service and Eugenia spent a long time resolving the issue. It was complicated, but she had patience with me and we finally got the software uploaded. However, it was unusable because the software would not work on my 2017 iMac. Eugenia was wonderful and I hope that all of your employees are trained not only to be as knowledgeable with computers and TurboTax as she is, but to provide excellent customer inteactions

Been Using TurboTax for about 8 years. Would not give it up for nothing. Every year with TurboTax Deluxe, have to pay $40 for 1st state Tax which should be free, and extra $25 fee for e-filing. For 2 Federal, and 2 State returns, a total of $130 for a $55 purchased program. Total $185. But this is America? 4 stars for being able to get this once-a-year hassel done and out of the way.

I that been using Intuit Turbo Tax for years. I have never had a single-issue using Turbo Tax and my Federal & State Tax Returns are a breeze with Turbo Tax leading the way. I miss the old CD's, but I have been happy with the download Turbo Tax programs, and they have worked flawlessly for me.