This may be my last year with Turbo Tax. Trying to input data with the distractions and inconvenience created by sales ploys has been very frustrating. As a longterm TT user I found it very difficult to navigate around the Expert Service option.

I am only giving 1 star because I was finally able to TRUDGE through your product the year :( I have used Turbo Tax for over a decade and never encountered the problems that I encountered this year. I am not a happy customer this year...

The guidance provided by TurboTax was very helpful and pretty straight forward. The info windows were very helpful in giving more info and explanation for any questions that I had. Pretty easy to follow.

Forced to use windows 11 was almost a deal breaker. This kind of disregard for you customers will be the reason I stop using Turbotax. A software I have been using since Turbotax first started.

TurboTax is the way to go! We've been using TurboTax for 30+ years. Our adult children & church family are also using TurboTax. Thank you TurboTax.

Generally an excellent product. Only glitch I encountered was generating Form 4868 when I thought I might need to extend my filing deadline. Got in a loop trying to get help. Finally gave up and did manually.

It walks you through everything easily and even explains something if you have a question. Also love that it imports data from the previous year, so you don't have to type in all that information.

Had a lot of problems with finding specific forms needed. Turbo Tax needs a box at the top to search for forms, not just the forms in the current filing.

I don't know what changes you made for 2025, but it is the worse program I have used. Never had issues with Turbo tax in the past years until this 2025. I don't know that I will continue using it.

I wasted one day attempting to activate TurboTax 2025 Deluxe on a Windows 11 PC. I have been using for over decade and never had any installation/activating issues... very disappointing.