Software worked less well this year than previous and had more pushy ads. In particular, I found the instructions less clear in a couple places and it made a potentially costly mistake with my broker's uncovered securities by assuming a 0 basis cost, which should warrant at least a notification like in previous years.

Awful. I pay for TurboTax to be correct. Having to file an ammended return (along with $600) because TurboTax can't keep up with tax law (Georgia SALT limitation) is unforgivable. I will have zero confidence in my returns going forward, so I probably need to look for new tax software.

With the updates for the 2025 year on turbotax, I found that it is not as user friendly. The income section for recording the W2G was very confusing; I had to search through all of the income topics. Maybe listing the actual form #s in the category heading would help so I know which form applies to that line item. We have used TurboTax for years and we will continue. The programming allows for my amateur computer skills!

I have used Turbo Tax for many years with difficulty. This year I have had some gliches after the usual updates that load upon restarting my return. After the update the program would fall back to starting a new return or not start at-all and I would have to start the program by selecting the last save document. The program functioned normally after that action.

I have used turbo tax for many years. The 2025 version changed how you enter donations. They made it way more time consuming to use. Each and every item must be entered individually, including date and institution, i.e. Goodwill. This was very time consuming. I really wish they would revert back to the previous process. Otherwise, I would give 5 stars.

Used to be better. This year I had several issues: 1. I kept getting an error on final check, but it wouldn't take me to the form necessary to fix it, nor was the error helpful. 2. Tried to use the help to find out about my car excise tax, but the help didn't actually provide any useful information. 3. There was information on the federal form (re: donations of goods vs cash) that was not transferred to the state return.

I've used TurboTax Software for about 16 years or more . This year, a few glitches told me I owned property in another county (not true), and at times it was not easy to determine how to proceed. The process for acquiring documents/data from other institutions is not intuitive in the screen icons. It takes some extra patients to figure it out, and frankly, it should not be that difficult.

The program is easy to follow. However when it came to filing my return and paying for the e-file, I had difficulty with the screen cutting off the top of what was being asked for my credit card information. I took me more than 20 minutes to view where I was to put in my name and credit card number. I had this same problem in 2024.

Everything works as expected. Ever year I use this I get upset because the font is SOOOO small. I try adjusting resoultion size but then many boxes are off the screen. PLEASE give users (especially for Seniors) the ability to increase font size se we can read the printing

This year when I downloaded my Turbo Tax 2025, I was given the option to do the online version which would have saved my $20 state filing fee. I was never comfortable with the layout of the online version and then when I was ready to file, the online version had all of my banking info but didn't have the info, AGI, etc., I needed to file my 2025 taxes. I had to go back and download my 2024 return and transfer everything I had done online to the downloaded version. Filing my taxes with Turbo Tax this year was not a positive experience!