Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit

Member photos

Sort by |
Showing 1,911-1,920 of 29,415 reviews
Feb 17, 2026
84ws
4 out of 5 stars review

Its deductible no longer in the software

Turbotax is an excellent product that helped us though complex scenarios for our 2025 taxes. I would have given the rating a 5 star, but my only issue was that the "its deductible feature" is no longer in the software to price out donations of clothing and household items. Turbo Tax says they will come up with "something", with no timeframe. We moved this year and donated many items . We used that feature many times in the past years. Doing each of the 140 donated items as an individual item in this software would be an enormous task and thus not doable for us

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 10, 2026
Carl4477
5 out of 5 stars review

Powerful software once you know how to use it

TurboTax Desktop is extremely thorough and accurate, especially for more complex returns involving self-employment, deductions, and debt cancellation. The Smart Check feature helped catch issues I would’ve missed, and once everything was entered correctly, the refund calculations updated instantly. The process can feel overwhelming at first if you have Schedule C income or special situations, but the software ultimately does what it’s supposed to do and gives confidence that the return is complete and accurate. Best suited for people who want full control over their return.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 9, 2026
MichaelFrat
4 out of 5 stars review

Good but a concern shared

TurboTax has been good. However, i feel my income was calculated incorrectly...I had to report a W-2G, but it wasnt income as i lost the same amount throughout the year...I was able to itemize my losses...However, the amount on the W2-G was added to my income and ended up putting me in the next tax bracket, even though it wasnt technically income, so i lost money from my refund. This doesnt seem right, so figured id share.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 24, 2026
Jam52
5 out of 5 stars review

Excellent product!

Great product. I have been using it many years now and plan to keep using it. I never have to worry about if it processes the information correctly or not. I like the fact that it takes me through all the key topics so I don't miss anything. Keep up the good work.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Feb 28, 2026
KennyGtheOne
2 out of 5 stars review

TurboTax is getting more mediocre each year/

When entering 1099-R, audit requested additional fields to be entered. Since you downloaded it from Fidelity, why don't you have all of the info? Also, when filing for state, it would not take the month of h credit card. Since so many people are reporting this, surely you must understand that it is YOUR SOFTWARE that is the problem - FIX IT.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 28, 2026
PetuniaNurse
4 out of 5 stars review

Tricky Situation 1099-MISC

When entering information from a 1099-MISC, you need to reword the questions as the reason for the 1099-MISC was for observation from the Virginia Early Childhood Foundation. They are not an employer; the income was not for self-employed person this was general income.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 19, 2026
BooBoo50
3 out of 5 stars review

Disappointed !!!

Have been using Turbo Tax for years but I am a bit disappointed this year , I purchased the deluxe version that was supposed to include 5 free Federal and one state I got nothing , it charged me 65.25 to file both Federal and State and the same for my Daughters return . never had problems when Turbo Tax was available on a CD format wish it will make a comeback on 2026

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 10, 2026
Dutchesscat72
4 out of 5 stars review

Small Glitch, but overall good experience

Usually TurboTax is a great tool for tax prep. But this year it skipped a vital step in preparing my state return. It counted my pension income as actual income without requesting info about its type and tax status. This caused TurboTax to base its calculations on an incorrect income amount and conclude that we owed tax and a penalty. It started to calculate a penalty, as well as estimated 2026 payments, when I stopped to review the entire process. That is when I found the missing screen and corrected the entry. I think TurboTax should have discovered this missing information much sooner!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 9, 2026
2025 TT Guidance
4 out of 5 stars review

TT Guidance

I thought it was more complicated than usual as it asked more questions than usual about our retirement income (IRA's), etc. Moreover, it kept prompting if I want to do this on-line and honestly, I don't know because i am skeptical if it would be secure enough.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 25, 2026
Ttax critic
2 out of 5 stars review

Has its flaws.

Same old Turbotax. First few entry times there were entries that failed to propagate to other forms as required. I had to make several manual entries to make the return work properly mechanically. You should at least try to have your code pass its situation tests before releasing it.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405