Good program. Help is among the best I've experienced. One annoyance is that when saving then exiting, the temp file that starts with ~ does not close and seems to restrict working on the next TurboTax session. I've had to delete the file before continuing.

Mostly pretty good, but some glitches exist. It sent me ack to the main menu of deductions a few times when it discovered I was not qualified for a particular deduction instead of continuing the interview. It also asks for your name and address in several places even though you have already provided it. It should just ask you if it should use your home address.

Filing Wisconsin was frustrating - rejected multiple times before digging around on turbo tax to find out that updates to my state tax filing would be available on turbo tax in 5 days. it would have been helpful if turbo tax had sent a message about this instead of me having to dig to find it.

I cannot e-file my completed return because there is a carryover worksheet (re: state taxes, which I don't owe, and I did not pay any in 2024 or 2025) that is apparently missing or not yet updated by Turbotax desktop and I need help to know what to do.

started out using turbotax a lot of years ago and liked the simplicity (remembering this is tax software) of the early versions. through the years the programs have gotten more difficult for a low computer IQ guy like me to the point where this year was a real struggle. this will probably be my last year with turbotaxrbotax

The process is fairly user friendly. There are still some minor glitches that need remedy. These include: 1) the block claiming residency on the 1040SR has no question in the process to actually answer the question. I finally found the box under Forms, personal information. 2) Washington State return is not necessary unless you are requesting EIC for WA State, this is a "do" loop that must be addressed to eliminate confusion for less educated and users unsure of the requirements for filing WA State Returns.

Easy to walk through and understand. Good job in pulling information. Main complaint is I spent extra money to get e Deluxe with State version and then had to pay to eFile my state taxes. This is not explained in any of the pre-purchase information. Next year I will definitely look to use a different service.

This version is not nearly as easy to use as last year's. Disappointing. It demanded that I finish Penn, before I did a federal review. There is no space to add a misc. and tell what it is. Program didn't give a choice..you must choose but none of them fit.

The only issue I had with this year's software is when I went to print copies your forms are all PDF's. When my pc converted them to word documents, the cells and boxes where numbers were to go didn't line up, so now my printed documents aren't really good documents to look at.

While I know most of my tax situations, sometimes I do need help with the turbo tax software. Two specific issues I had was the appearance of a state being downloaded that I was no longer using and a state return being attached to my federal return that I was not a resident of, but I had used for future planning residence. I was not sure how to remove or change either and Turbo Tax customer service were helpful in fixing my problems. love the fact that I can talk to a live person about basic software issues.