I've been using TurboTax for many years. This year it is much more difficult. Also, VERY disappointed that the charitable contribution pricing section is no longer used. Also, the $40. electronic processing fee was unexpected and in appropriate. Due to these 3 issues, I will likely not use TurboTax next year.

I enjoy doing taxes and usually zip through my simple tax situation: over 75 with a pension. I found the way this program handles a simple pension much more complicated than in past years. If you must treat it as annuity, warn us before we purchase. There should at least be some guidance for the many, many pensioners. Many of my friends thought Turbotax wasted more of our time this year with details that were unnecessary for our simple tax situation. They must have used the interview. The program was fast and accurate when properly filled out. If you use it every year, the access to prior year data is time saving. I enjoy taxes and was slowed down (to go to the IRS Pubs) by this version. Not all of us are annuity, investment buffs.

i believe that Turbo Tax should be able to accept all the information when you sell it to me - not have to wait, and check back when I can add data to my forms. Last year was the same - don't sell Turbo Tax until I can add all the information. When I requested to get notified when section was ready it was for the wrong section. If Turbo Tax is supposed to be able to do my taxes - they better be correct.

MA tax filing continually kicking out an error and refusing to file the form, tho it is correct. The error occurs as a final step, after you have paid to file electronically, and you can only file manually. Searching for help finds the same error with pension payments occurring for many years

I have been using Turbo Tax for 23 years and haven't had much problem doing so. Why am I getting emails telling me I need to add my income? We are retired and I entered all our income from SS and retirement accounts. I found it much more difficult to enter our SS and retirement income this year than in previous years.

I've depended on TurboTax for many, many years and have generally found it easy to use and reliable. This year it required more intervention than usual to import data from my financial companies (I had to manually enter many line items. Not sure what changed, since the hardcopy from my main import looks identical to previous years.

I have been using Turbo Tax for many years. I love how it carries forward prior years' information and how straight forward the step-by-step process is. I very much appreciate not having to type in all of my Charles Schwab investment information each year. I also love being able to do a couple of extra returns for my family. I appreciate the accuracy and consistency each year, as well as Turbo Tax keeping up on all of the tax law changes. Thank you!

Had a little trouble getting my efile submitted in getting my payment that successfully went through, recognized by my downloaded TurboTax Deluxe software and then once excepted was told that I had to wait one hour and try submitting the efile returns again. Everything finally through once I waited and logged back in without any additional issues.

Entering the RMD should come before entering the 1099-R information. I had 2 1099-Rs from the same account and I had to redo the entries because the RMD was asked twice and became erroneously doubled. The work-around was to enter zero RMD for the second 1099-R.

Every year I have to override one cell to file a proper return. As a result, I have to mail a hard copy. I think I should be able to e-file whatever form I want. If I need to sign a waiver of some sort, then include the reurmn to do so in the program, and e me e-file.