If a filer enters the identical information on a form Turbo Tax should have a pop-up stating that there are identical forms and request that the filer confirm that they wish to send the same document twice. It would save a lot of aggravation and corrected filings.

Very disappointed with Compatibility to your own product. I have previous tax returns on my computer and for the past several years, I have had nothing but problems trying to transfer tax information from one year to the other. I wasn't like that in the past. You are constantly pushing to do taxes on line. I simply do not trust that the tax information can be protected. If they get into my compute, they get one tax return, but if they get into your system, they get millions of tax returns.

The TurboTax 2025, did not carry over my financial information. It showed my personal info, name, address, ssn, etc. but financial info: institutions, address, account numbers, etc. had to be typed in again. Also my checking account info was also missing at the end. Having this info carried over year to year made using TurboTax easy and convenient. This year it was a pain.

clunky and not helpful. Everything always has something not functioning properly. Doesnt help you find more money just asks a bunch of useless questions. Non stop asking for money. every step would you like to spend more money on nothing. No direction for where anything is.

I've used Turbo Tax for more than 10 years, and it is great. Very comprehensive and essy to use. One comment is that it put a 1099-MISC amount into a Schedule C (business) which it should not have (I had a business in the past but not this year). It took a while to figure out how to correct that, but I got it.

I like using turbotax. Unfortunately, this year you offered the options for direct deposit and mail for the refund. IRS is only doing direct deposit for 2025 and I have had to do a lot of extra work to get it changed to direct deposit. Please change that for next year.

The program was extremely difficult because the password chain required was hard to find. I couldn't find mine. I had to install without it, but the instructions do not tell you how to do that. Additionally, it would not transfer the information from last year's return. I finally opened last year's app, which showed an update available, updated the app, opened the return, and saved. After that the information transferred. How are users supposed to know to reopen the prior year's application to check for updates when the return was filed a year ago. This year's edition was not very user friendly.

Overall I had an excellent experience except that quarterly income information was not saved after updating in the form mode. As far as I can tell that is the only way to add the information. Once updated again prior to filing the process was clean.

I have used Turbo Tax for over 10 years. Generally it is pretty good. I am finding that as the years go by, the people making updates are unnecessarily modifying the user interface. This is quite confusing, as it is almost like I have to re-learn the product every year. There is NO NEED to modify a user interface simply to make it "more cool". What is the absolutely necessary bug that needs to be fixed on the user interface? Why are you rearranging items that were in a very understandable order into something that is unnecessarily complicated?

After a product update the user can't see what was specifically updated. Only a general comment. Used to be able to see what the update entailed. Why changed? In the "Step by Step" view, some categories show "Available Now". Data can be entered for the category but does not show in the summary. Program glitch? Explain.