Been using TurboTax (Desktop, Deluxe) product for DECADES. This 2025 version brought me two VERY disturbing problems: 1) "Hmm, looks like we've hit a snag." pop-up WIPED OUT the years of CONFIDENCE I had using TurboTax to produce my tax returns PROPERLY. 2) The same .tax2025 file I last closed, having PRINTED the 1040 w/ STANDARD DEDUCTION ($31,500)... auto-decided to SWAP me to the ITEMIZED DEDUCTION (~$14,200), which (a) somehow got me about $120 'more' from the FEDs... and (b) WIPED OUT the years of CONFIDENCE I had using TurboTax.

Similar to my review a year ago, my experience with TurboTax does not meet the standards that Turbo Tax has earned and established over 30 years. i've used Turbo Tax since about Windows 95/98 or Win 2000. i could always count on the product to be accurate and reliable. No longer. in the current version i encountered at least a dozen broken links; lack of Help Information; lack of a Data Source; etc. Lack of a Data Source makes it very difficult to make a change when the data cannot be found. E.G. 1) The 'audit' said i could not have a basis in a leased vehicle on the Car/Truck worksheet. it had a zero (that i did not input) and would not allow me to "blank out" the zero. 2) It did not prompt me or allow me anywhere in the Interview to work on Form 8962.i had to find it in Forms Mode to work on it. i use the Desktop version. it 'feels like' the Desktop version has problems due to integration with your SAAS software model. If 'feels like' your quality control folks did not process enough use cases. A few other tax experts (friends) I've spoken with have had siiar (similar) experience. 3) even spell check in this review is messed up. i just typed "similar"; the spell cheker changed ti to 'silar'. and changed 'checker' to 'cheker'. I'll probably ued (i typed "use" and spell cheker changed it to 'ued') TurboTax next yer (spell checker changed "year" to "yer"), but my confidence in hepoduct (spell checker changed "in the product" to "in hepoducet") is highly diminished.

Went smoothly with data entry. Don't like the that the state portion was not able to print to for file by mail.. instead you want to sell me a e-file state for 25.00 dollars. Not interested in that so Turbo Tax made it difficult to file by mail. Booooo

TurboTax is still a solid application to file one's taxes. It's reliable and will guide you through the proper steps. I did not have any issues installing on an older Mac (Intel) updated to the latest OS (Tahoe 26.4). Though it's now nagging you more than ever to buy additional services as you go through the filing, you can always skip that. It does have some deficiencies not corrected after many years. The IRA distributions entered early in the process, and for most people automatically entered, are suddenly "forgotten" when it comes to getting you a nice tax break later in the process. Now I have to submit an adjustment to my 2024 taxes because of it! There's a few more annoying things like when it asks you to print the Federal payment voucher even if you're filing online and paying online too. It's only needed if you mail your payment. Annoying because it's easy to fix and they don't. Anyway it still works for me after maybe 30 years of using it, so why change... well, maybe when the price will get to be too high.

I've been using TurboTax for years but it still has a ways to go in helping people when they are busy and going back and forth. Everything is so compartmentalized, it's hard to get from one place to another without being forced to go back over everything. A nice outline to click on an area to help get you to where you want to go would be nice.

It was easy enough to use, but at the end of filing my 3rd federal tax return, my 2 younger children and myself, TurboTax said I had exceeded the 5 returns allowed by TurboTax. I ignored it and clicked on continue and it went on but I found this to be tricky and not upfront. Also it is free to file Ohio taxes online with Ohio so why does TurboTax change you $25 when it is free.

I have been using Turbo Tax Deluxe for decades and I have always itemized which is why I purchase Turbo Tax and have always found it to be thorough and helpful in guiding me through the process. However, for the 2025 tax year, I only found out after purchasing the software download that Intuit has eliminated the It's Deductible feature of the program. If I had known it was no longer part of the software, I would not have purchased it. I have found the It's Deductible feature an invaluable tool for many years. It was comprehensive and I always felt confident that I was valuing my donations correctly. I had no idea it was eliminated until I got to that section and the program asked me to enter the value of my donations!! This left me scrambling for resources online. I was of course guided to apps that were for a fee, which was extremely irritating because I thought when I purchase Turbo Tax, it was part of the price. Now I have to pay more money for a separate app??? No thank you!! Needless to say the level of disappointment and betrayal I feel over the elimination of It's deductible is so great that I have resolved to NOT purchase Turbo Tax next year or possibly ever again. Like I said I have used TT for many years and I think I'm officially done with it!! If you decide to reinstate it, you better make a HUGE announcement about it, because I won't be seeking it out.

Over the years I've discovered Turbo Tax is easy to use and accurate. Just remember to read the questions carefully and answer honestly. This software is compatible with my life style and the features it offers combined with the guidance provided is worth the minor investment to pay for the software. I use a MacBook Pro and the interface worked perfectly.

TurboTax is as reliable as ever. I've used it for 40+ years and never been disappointed. This year encountered a software problem - the program froze and displayed an error message. There was no way to proceed. The automated system recommended a fix, that did not fix. I called requesting live tech support. After a frustratingly long wait, the tech was able to get everything working properly again. High marks for TutboTax tech support.

Well when I got done filing, TurboTax asked if I'd mind telling why I didn't opt to pay an extra $60 for live tax advice. So I typed all of this, but apparently the text field has a limit of 2000 characters, and when I tried to submit it, TurboTax just crashed with some mention about 2000 characters being exceeded. Nice. Your software should be easy enough to use on its own. Or else it should be free, and then I'd be more inclined to pay for tax advice and help in using your software. Of course your software is NOT easy enough to use on its own, and every year I run into something new that's infuriating. Years ago I tried contacting Intuit with suggestions about how to make TurboTax not suck, and they never fixed the quirk I was reporting, and eventually my life circumstances changed and I no longer had to experience that quirk but then it was other quirks. Like the one this year where it would say "needs review" and when I click on it, it takes me to the document import page and I import what I suppose is likely the form I need for whatever it was saying needs review, and when done, it takes me right back to the page where it says "needs review" and it still says that and when I click on it again, it takes me right back to the document import page and after going around & around in circles several times I finally google and hear others say "yes this is stupid but that's just how TurboTax works; you have to skip that & move on, and eventually you'll get to whatever it was that made it say "needs review" and then it will stop saying it needs review". Well your software shouldn't suck so much that it drives people in this endless loop. Also your softare told me "based on your information we think you need to file in both Indiana and Ohio" so I paid for the extra state, only to later find out it wasn't actually needed because Ohio and Indiana have a reciprocal income agreement and since my W-2 withheld income for Indiana (the state where I live), it wasn't even necessary to file in Ohio at all, and TurboTax should have known that since it already had my W-2 with that information so it should never have told me to pay for the extra state in the first place. But there's no point in me saying all this, because you're not going to fix it, you're just going to keep making sucky software and it's never going to get better.