The questions make it so much easier; the additional information is such a big help. It downloads and updates makes me feel that all ta situations are there and the double checking is great.

Turbo Tax is a great experience. However, there was a glitch this year on the online version inputting multiple HSAs. I had to switch to the desktop version to be able to add the 2nd HSA. The online version would get stuck in a loop, and upon clicking the add button would continuously edit the existing HSA. It was a bit frustrating needlessly killing time until we switched over to the desktop version. An annoyance but not a deal-breaker.

FORM 1099 Q IS NOT A FRIENDLY AREA TO WORK WITH. THERE ARE ISSUES WITH LETTING THE TAX SOFTWARE . I COULD NOT FIND A WAY TO RECORD YEARLY COLLEGE EXPENCES SO THEY COULD BE DEDUCTED FROM THE MONEY REPORTED ON THE 1099 Q FORM. IN ORDER TO RESOLVE THE PROBLEM OF PAYING TAXES ON WHAT SHOULD HAVE BEEN TAX FREE INCOME, I HAD TO COMPLETLY REMOVE THE INFORMATION CONCERNING THE 1099Q FORM. YOU NEED TO CLEAR THIS ISSUE UP. IT WAS VERY FRUSTRATING.

tax penalty for ira distribution has a software issue. I contacted my services and they said the numbers were correct, however the internet says there is a software issue. I got to file my state taxes and can't more from there it keeps asking for me to change state...another software issues I can,t just print my state taxes and mail them...it says print and file (E)...I want to just mail then I already paid for both fed and state

I used TurboTax two year now. I am thinking of going back and trying to HR Block again.. Turbotax was not ready before year end so I could not do a Pro-Forma return to determine tax liability. HR Block had better print options. HR block allowed me to go straight to the forms to input data straight in the form when I need to. My only problem with HR Block was 2023 when they had technical problem uploading tax forms from Fidelity.HR

I like turbotax!! Seems efficient, easy to use, and as far as I know, it's accurate. I like the down feature where I could look up the financial institution and TT would gather the information itself.

Turbo Tax Deluxe use to be great and used it for decades. I had a CD with a person to guide you. Now its a download like any other online program. The questions are not easy to understand and there is no side bar to jump to a sub-section. You make people enter a lot of information, or skip constantly, before offering to take a standard deduction. You would think that after all these years, you would offer a discount to prior users. I expected more from such an expensive version of Turbo Tax.

This is an adendem to my original comments below. I am very tired as to getting IRS rejects four times regarding the AGI and everything is correct. Thanks for everything. I haven't done my own taxes since 1995 & was a little apprehensive. My brother-in-law has used your system for years and said to me "You can do it!!" So I said Ok and bought the Program. Everything worked out fine and answering the questions made the process very easy. The figures basically matched my return from last year from my former Accountant except for the entry amounts differing due to income/expense changes. Thank you. Everything was great!!

I've been using TurboTax to prepare my taxes for as long as taxes were available to be prepared from a PC. I have never had a reason to doubt the accuracy of my return, nor reason to doubt the integrity of the product. The advantage program and overall navigation of the website is brutally poor. The website is geared towards completing your return online and purchasing the upsell of assistance with your taxes. Add in the repeated attempt to upsell the audit defense and I'm so tempted to take another approach to my taxes next year. I am purchasing a license for the preparation of my taxes, I am not using the website and filing for free. Intuit should respect the fact that I'm already spending money for the license and give me the option to purchase assistance and/or audit insurance once, and only once. Not multiple times during the preparation of my taxes. This stuff is stressful enough without feeling like the company that I've already spent money with is trying to find any excuse/method to squeeze another $60 dollars out of me. Add into the frustration of the upsell is the trainwreck of their advantage subscription service. I have an intuit account that reflects that I've purchased some manner of tax prep software from Intuit/TurboTax back to 2018. I've been enrolled in the advantage plan since it was debuted. You get a notification that they will charge you for the product, but never provide you with an activation key, which is required for operation of the program. If it's up against tax time and you are struggling to figure out how to get this important info and purchase another copy of the exact same software, from your logged-in account, there is absolutely nothing that prompts you to activate the copy you've already paid for, it just takes your payment. Should the credit card that is on file for your advantage program expire, you get a handy email that this has happened. When you login to correct this condition, it saves your info, but doesn't necessarily process your payment for the current tax year. When you realize that this has happened and purchase the stand-alone product, your account does not have a valid form of payment on file. Even though that condition was rectified 15 minutes ago! I just really expect a professional software developer/ retailer to have their act together a bit better than this. But, at least they give me 6-8 opportunities to upsell tax advice during the process of filing my taxes!

While it is understood that errors happen in all software, the GA SALT Limitation error was handled very poorly. With all of the promises about accuracy, when a filing error was directly caused by TurboTax, the solution was slap-dash, and clearly never tested. Simple, complete, instructions would have been possible if this was tested using a real person. In the end, I am hoping that I worked around the issues properly, but will have to wait and see what the state thinks of my amended return.