The AI generated responses with pretty simple questions were not helpful. If I googled the question I could get better information from intuit or other resources. I would prefer to e-file but turbo tax did not support one of the SC forms and had to file the state by mail. It is not intuitive that you have to stay on the first screen you are not going to e-file the Federal return to get the option on the next screen to file the state by mail. Again the AI response was not helpful and had to google to get an intuit response.

My situation is somewhat unique. I moved from CA to MA in Dec. 2024, and I sold my main home in CA in March 2025. I did complete the return in the following way: Federal tax, then MA state, then CA state. I faced two problems. First, MA tried to charge the tax on the sale of house in CA to MA state without providing the credit for the tax payment in CA. (I eventually found the credit section. I was able to get the credit for tax payment in CA). Second, CA state tax does not calculate the tax on the sale of house in CA. I spent some hours to figure out the way to charge the tax on the sale of the house to CA state. I inserted the net income from the sale of the houses into the necessay part in the tax worksheet (I do not remember the worksheet name). Then I was able to find the tax amount I expected. Anyhow I got a "reasonable" tax amount for both states. I wish you could provide mor kind guide to address this kind of problem.

I want to mail my state return not e-file it. when i print it out to mail says to e-file and does not provide mail in instructions. Also, wants to charge me $25 to e-file it. My product comes with one free state filing and 5 free electronic filings. I have not e-filed any state returns. Why is it charging me $25 to e-file state return when a I haven't e-filed any state returns

addendum:I sent my taxes through, then got ANOTHER text saying they were rejected! WHY?? your review before transmitting them said everything was ok! Clearly not! and when I tried to correct it, I was guessing, because you weren't telling me what to correct! Stop sign in red, but no yellow boxes on the forms to fill in, no red ! next to a form! ARRGGG! You are really making me hate Turbo Tax ! I did my taxes, but when preparing to file, the walk through had me remove some info from my state tax form, I forget the details but think it was my bank info for my return. That made no sense to me. I received a text later saying both Fed & state forms were rejected, but the text had no identifier from TT or Intuit. No email, no notification in my TT account. I called & spoke to Kwadwo, he was very helpful. We tried the screen share but it didn't work, we finally figured out what I needed to correct on my forms, it was under the 'form' tab, but there was no indication I should have looked there! Sheesh! Turbo Tax is not very user friendly in that regard for the 2025 returns, I hope you can fix it for this year!

Accuracy seems outstanding. I have used TT for years and loved it. I am LATE this year. I have been trying to file since 4/12 to file. Keeps getting rejected. 2024 AGI was not initially accepted and the IRS PIN is a 6 digit number. You provide a 5 digit field to enter the number. That does NOT work. I have printed and will likely pay penalty. I also paid $25 to E-file my MD State return. Also rejected because the Fed return was rejected. I printed and hand carried that one in. E filing DID NOT WORK!

on line there are several less than stellar reviews....what I have found is that even with a new computer with completely different OS, I had no problems, everything worked as it has for the past 20 years. there are some changes within the program that you need to be aware of, but as long as you pay attention to those, you should hav no problems what so ever.

I have never had any technical issue with TurboTax in the last 20+ years. TurboTax 2025 unfortunately is total opposite. It asks me to download the latest update every time I launch TurboTax 2025 but every time it just gets stuck. Many times the program won't let me skip downloading the update. I had to download the manual update patch to get around the issue to continue working on my tax. Downloading the state return is the same issue. Somehow Intuit knows about this issue so the California state return is available in my account to be downloaded manually. That solved the state return issue. This download issue also spread to my previous versions of TurboTax. When I tried to launch TurboTax 2024, it forces me to download update but gets stuck as well. Now I cannot view my tax returns from previous years... What happened, TurboTax???

I've used TurboTax for years. I'm looking for an alternative next year. Too many pop ups asking for more money. I had trouble with the download and although I was registered, I ended up having to pay an additional $40 to download the state version.....long story. Anyway, there's got to be better options out there and I'm going to find one.

I like turbo tax but there are errors in the program for filing an amended return for 2025. 1) it doesn't print the 1099-x form. all other forms print but only a blank page for it. Even with going directly to the form itself. 2) there are mixed messages regarding electronic filing for an amended return. The info indicates that electronic filing is possible but the step by step says it must be printed and mailed

1) Using Turbo Turbo tax for my 2025 on Windows 11 PC, I could not import my 2024 Turbo Tax info which was on my Windows 10 computer nor could I do so via Turbo Tax online, very disappointing and time consuming, especially since I had to buy a new Windows 11 PC just to do my taxes. 2) Using 2025 Turbo Tax for my Hawaii State taxes, with the step by step instructions, there is a very serious software omission to add my quarterly Hawaii Estimated Taxes that I paid every 4 months. Turbo Tax stated that I owed Hawaii $5,300 & when I continued with the step by step interview, Turbo Tax went through the accuracy check & stated that my Hawaii Tax return was 100% accurate when in fact I had to go find the correct State Form to manually input my quarterly equal payments of $1,900 x 4 = $7,600. I was able to receive a refund of $1,766. With such a serious error, I no longer have confidence in Turbo Tax which I have used over 18 years.