I've used TurboTax since 2021 and previously always found it easy to use. The first time I used Turbo-Tax this year (2025), I finished all entries but i not file because I first wanted to check everything the next day. I logged in the next day and kept getting an Error 190 for which there was no explanation. I closed the application and signed in again and had to enter all information again. I was very frustrated with entering the same information multiple times, e.g. IRA/SEP/simple box contents for each form multiple times. Also, for my CSA 1099R I was not allowed to efile taxes until contents of box 3 were entered. THERE IS NO BOX 3 ON THE CSA 1099R!!!

Suggestions: !) 1099-INT When adding a new source of interest income, you're not providing blanks to enter the payer's TIN. You have to go to the form to enter it. 2) State Return Instead of heckling me to buy a state return, please include logic to bypass this when my filing address is in a state like Tennessee that has no state income tax. 3) 1099-R More guidance is needed on how to complete RMD questions when the 1099-R is for a pension as opposed to a 401k, 403b, etc. It's confusing to answer questions about whether the distribution was 100% RMD when, technically, it was a pension payment, not an RMD. Still, it appears the correct answer is to answer as if the pension payment was a 100% RMD payment.

Your "info" button doesn't provide enough information to know if something applies or not. Also I hate the On-Line version. If you ever get rid of the regular TurboTax (downloadable version) I will no longer use TurboTax. I've been a customer for about 30 years.

User for 20+ years. Easy to use and navigate. Very thorough. Deluxe Edition works well for my rental properties, small business, and sale of my S-Corp shares. I have seen steady improvement in the user interface through the years and technical support has always been great.

I am a longtime TurboTax user, and I must say I am very concerned about the quality and accuracy of the software. I was confused as to why certain tax deductions, such as the Child Tax Credit, were not appearing. Googling this issue led me to a solution, but re-entering child information seems like a major flaw and has me doubting whether I am getting all the deductions I am entitled to. I have confidently used TurboTax in past believing the product was solid now I am not so sure. BTW - I checked my 2024 and Child Tax Credit was not applied on that return until I removed and re-entered child information.

We like using TurboTax, have been using it for years. This year, though, it was very irritating that every time we went to a new topic, it tried to get us to download or import info from somewhere else, even though we said at the beginning of the section we did not want to download or import any information. This was very irritating and time-wasting. If we say we don't want to import anything, then leave it at that!

I've been using Turbotax for over 30 years and this year has been the worst ever. I had a need to amend my electronically filed federal return within 2 days and used that option. Yet, I still don't see where the amendment was filed. It displays the correct refund amount, but the print version is not correct. Furthermore, no indication that the amended return was sent or received by the IRS.

The first page you see when you go to enter 1099-INT or DIV info, by importing the forms, is a new format that I haven't seen in the past. In trying to use that new page, I found myself trying to import some forms, and then that same new-format page would appear again, unchanged, as if I hadn't done anything yet. I called for live TurboTax help, and they figured out that Fidelity, the company whose forms I was trying to import, had not yet posted those forms. But it took a bit of digging to figure that out -- seems like there should have been some clear up-front message to that effect when I tried to do the import.

The font needs to be larger both in the main areas while using, and very much larger when using the help and further explanation drop downs. It would be helpful to have an automatic Save File prompt periodically while completing the return, as it can be open for quite a lengthy time. Or at least a prompt to save manually periodically.

as usual turbo tax came thru. taxes filed (both fed and state) and process was fairly easy. i'm not very good with computers but always get them done. would love to see the feds & state tax programs ended for people headed toward 90. jump on that turbo tax and aarp. thanks.