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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,025)
  3. 3 stars12% (3,624)
  4. 2 stars6% (1,801)
  5. 1 star7% (2,113)

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Showing 1,731-1,740 of 29,537 reviews
Apr 1, 2026
Reviewer name: jessie c
1 out of 5 stars
1 out of 5 stars review

turbo tax good

not happy with adobe install process i don't want to go through all those app offers. simple if i have to install and am forced to install and that is what it feels like, i don't want to go through these offers and steps to complete what i need to do right now i am very upset. i want simple..

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 26, 2026
Reviewer name: JOELP48
4 out of 5 stars
4 out of 5 stars review

Needs to doa better job with state tax law changes

Filing Wisconsin was frustrating - rejected multiple times before digging around on turbo tax to find out that updates to my state tax filing would be available on turbo tax in 5 days. it would have been helpful if turbo tax had sent a message about this instead of me having to dig to find it.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 4, 2026
Reviewer name: rogerblond
4 out of 5 stars
4 out of 5 stars review

TURBO TAX ONLINE NEEDS WORK

For the first time I used the OnLine version of TurboTax instead of the Desktop version. I found it to limit my ability to actually understand the transfer of information to the Forms. As such I had questions about my return that couldn't be asked or answered without looking at the Tax Forms. The only way I could look at the tax forms was to indicate the return was complete and put out a PDF of the forms. Once I stated the return was complete, the OnLine version wouldn't allow me to make changes unless I I stated that I needed to amend the return. After several hours of trying different work a rounds, I finally gave up and found a way to transfer the current OnLine version to the Desktop version. Then I was able to make changes and understand what I was doing. AS SUCH, I BELIEVE THE ONLINE VERSION NEEDS WORK BEFORE IT IS READY FOR EVEN TRIAL WORK.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 21, 2026
Reviewer name: LoyalCustomer8
2 out of 5 stars
2 out of 5 stars review

TurboTax please continue to improve

I was very happy with the initial software and the ease with inputting my information. I work in Philadelphia and my Philadelphia Local Tax Amount is very high. The software kept prompting me to fix my error but my numbers were correct. My NJ State filing was the same. I was not prompted to input my income and almost had to pay NJ state taxes after paying Philadelphia tax (double taxation). Even though i paid the Philadelphia Tax and entered the amount in the appropriate field.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 9, 2026
Reviewer name: Finance Professional
1 out of 5 stars
1 out of 5 stars review

Turbo Tax Sucks

IF I could give it a zero, I would. I overrode the state tax amount to input the actual tax amount and not the amount of taxes withheld. Turbo Tax could not handle it. Then, Turbo Tax would not allow me to file the federal tax return electronically, due to this. That's just stupid. And a waste of my money in purchasing this program. It is stupid to have to pay income tax on a state tax refund in 2026 when your tax bracket may be different that it was when you deducted the tax amount withheld in 2025.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 1, 2026
Reviewer name: LetMeDownload
1 out of 5 stars
1 out of 5 stars review

TurboTax has serious hanging download issue

I have never had any technical issue with TurboTax in the last 20+ years. TurboTax 2025 unfortunately is total opposite. It asks me to download the latest update every time I launch TurboTax 2025 but every time it just gets stuck. Many times the program won't let me skip downloading the update. I had to download the manual update patch to get around the issue to continue working on my tax. Downloading the state return is the same issue. Somehow Intuit knows about this issue so the California state return is available in my account to be downloaded manually. That solved the state return issue. This download issue also spread to my previous versions of TurboTax. When I tried to launch TurboTax 2024, it forces me to download update but gets stuck as well. Now I cannot view my tax returns from previous years... What happened, TurboTax???

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 25, 2026
Reviewer name: Theyallseemtobetaken
4 out of 5 stars
4 out of 5 stars review

Better than a poke in the eye

Tax filing is a pain, but turbotax makes it less painful. I used to pay someone to do my taxes. I would gather all my paperwork (which could take hours or days) and then watch him input it into a computer program in just a few minutes. I realized that the hardest part was gathering all the paperwork. So I decided to try turbotax. I have been using it for the last 18 years. My only concern this year is that I heard that ssa recipients would get a $6000 deduction. Turbotax may have given us that deduction but I never saw mention of it. You could have explained a little better how Trump's "No tax on SS" is handled in your program. And if it wasn't handled, you owe me and the wife 6K each.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 11, 2026
Reviewer name: Maggie106
3 out of 5 stars
3 out of 5 stars review

Turbox Can Stand Improvement

I've used this program for more than 20 years. Somehow it is less intuitive than in the past. Also you are informed there are no errors in the review process. Then when you go to e-file you're informed you are missing info. Then you first have to figure out how to correct it. Worst yet, you're asked for info. in a 1099R box that has nothing in it. Seriously?!?!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 5, 2026
Reviewer name: BPHSAT
4 out of 5 stars
4 out of 5 stars review

TurboTax decent tax prep product

Pretty much as usual, decent interface but some topics still too opaque and confusing. I think for somewhat more involved situations, using TurboTax requires some deeper knowledge of tax policies. Prefer to keep the work on my computer but needed to buy a new MacBook to accommodate 2026 TurboTax. Seems to provide high accuracy. Interface better than many software products but I haven't used any other tax prep software. Better than filing directly with Illinois return, so worth the $20 fee for TT to file.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 1, 2026
Reviewer name: MarkOkey1
3 out of 5 stars
3 out of 5 stars review

Issues going from Windows 10 to Windows 11

I'm a long time TurboTax customer and was disappointed to find out I had to upgrade to Windows 11. I Fortunately my wife has a laptop running Windows 11 and I was able to load 2025 TurboTax on her laptop and complete my return, My request to TurboTax would be to supply "step-by-step" instructions on moving TurboTax 2024 files from older platforms over to support previous tax return data. It took me sometime to type in my personal information - that was previously on my desksetop running Windows 10. My desktop runs on Windows 10 and is still working for my needs: I am a long time Quicken customer too and happy I haven't been told I need Windows 11 to keep Quicken, but I fear the day is coming!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405