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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,025)
  3. 3 stars12% (3,624)
  4. 2 stars6% (1,801)
  5. 1 star7% (2,113)

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Showing 1,721-1,730 of 29,537 reviews
Mar 1, 2026
Reviewer name: R3fromPR
3 out of 5 stars
3 out of 5 stars review

TuboTax Upsell Offers

I have used TurboTax for many years and I have no complaints about the results I get. However, the endless up-selling attempts are extremely annoying. How many times do I have to click that I do not want to upgrade the program version I use, or that I do not want to pay for expert advice or audit service so that the program understand that I don't want these things? Does Marketing believes that by annoying the customer he will eventually relent and buy something extra?

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 28, 2026
Reviewer name: jsm26
4 out of 5 stars
4 out of 5 stars review

online version vs the computer version

I docked the product because initially I intended to file "online" after years of preparing the returns using the product "using the computer". I found the "online" product to be cumbersome for me. It was difficult for me to follow the "flow" of my entries. I did not feel comfortable using the product in this fashion.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 14, 2026
Reviewer name: Junebug324
2 out of 5 stars
2 out of 5 stars review

Had difficulty this year with Turbo Tax.

Had a lot of difficulty with 2025 than I did with my previous turbo tax years. I don't know why but I am going to see help next year with a private company that does income tax returns. Your Turbo tax was telling me I had a lot of problem errors and to go over them which I did and did not understand. No more of this.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 26, 2026
Reviewer name: Angie4short
5 out of 5 stars
5 out of 5 stars review

Turbo Tax for 2025 is very user friendly!

The Software walked me through everything pertaining to the situations that were of importance to me. It also had answers for questions that I had. Very easy to use and understand. I have been using TurboTax for 15 years now, and I have always been pleased with the ease of use and the help if and when needed. I have even had friends and relatives that used to pay someone to prepare their taxes, actually use the Turbo Tax software and were very pleased with it! :)

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 30, 2026
Reviewer name: None200none
3 out of 5 stars
3 out of 5 stars review

Turbotax is NOT User Friendly.

A user have to split one Form 1099 into multiple 1099s to work around the App's deficiency which have been long standing issues. e.g. 1099-B: IF there is any adjustment (e.g. Wash Sale), those entries would be entered by the software on line 1b/8b, instead of line 1a/8a -- even if the user agree with the reporting institution. Why? Form 1116 Foreign Tax Credit only allows one foreign country per 1099. It is not unusual for an account to have foreign dividends from multiple foreign countries. Again, the work around is to split the 1099-B into multiples. Why? Turbotax should provide more documentation on the composition of more difficult Totals. e.g. Form 1116 Foreign Tax Credit, Line 3e (Gross Income From all sources) -- the source should list each number (and source) making up the total income from all sources.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 8, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Avoid using Turbotax for 2025 taxes

Nothing works with Turbotax desktop. Does not accept previous year's returns PDF file despite showing ways to import. Ironically, I did the returns last year with the same turbotax desktop software. Import feature for for 1099 int also failed. Practically I landed up entering everything by hand

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 8, 2026
Reviewer name: SharonLRB
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is Fantastic!

I have used Turbo Tax for many years because it is easy to follow along. It also is much more accurate than I would be filling it out on paper, which is impossible now days. I also get my refund much faster filing online. It is very compatible with my computer. It really is an fantastic program!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Apr 8, 2026
Reviewer name: MsJo2U
3 out of 5 stars
3 out of 5 stars review

Good Program

The program is good except your program put the middle initial at the beginning of the last name causing the IRS Federal Return to be rejected. In the Personal Information, everything is correct. Its a program era which would not reprint correctly so the returns (state and federal to be mailed) had to be corrected by hand

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 29, 2026
Reviewer name: Marvfour
4 out of 5 stars
4 out of 5 stars review

Prints too much stuff

I have been using TurboTax for years, my main gripe with it is being forced to print out 41 pages of semi-useless worksheets when I end up with a standard deduction anyway. The choice to just print returns should do just that instead of adding the other stuff I can keep in the computer if I need it in the future.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 22, 2026
Reviewer name: PnutBuddha
3 out of 5 stars
3 out of 5 stars review

Feeling betrayed and disappointed over It's Deduct

I have been using Turbo Tax Deluxe for decades and I have always itemized which is why I purchase Turbo Tax and have always found it to be thorough and helpful in guiding me through the process. However, for the 2025 tax year, I only found out after purchasing the software download that Intuit has eliminated the It's Deductible feature of the program. If I had known it was no longer part of the software, I would not have purchased it. I have found the It's Deductible feature an invaluable tool for many years. It was comprehensive and I always felt confident that I was valuing my donations correctly. I had no idea it was eliminated until I got to that section and the program asked me to enter the value of my donations!! This left me scrambling for resources online. I was of course guided to apps that were for a fee, which was extremely irritating because I thought when I purchase Turbo Tax, it was part of the price. Now I have to pay more money for a separate app??? No thank you!! Needless to say the level of disappointment and betrayal I feel over the elimination of It's deductible is so great that I have resolved to NOT purchase Turbo Tax next year or possibly ever again. Like I said I have used TT for many years and I think I'm officially done with it!! If you decide to reinstate it, you better make a HUGE announcement about it, because I won't be seeking it out.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405