Overall, your product is very good. For many years, my only challenge has been handling 'parsonage allowance' for members of the clergy. This time again, I had to pay and call your tax advisor. It always proves to be an exercise in hunting for the forms which is discretely hidden with coded language. Maybe you folks can clear that up for next year. Otherwise, thank you.

The incessant requests for upcharges, extra cost features, state e-filing fees, etc. etc. is excruciating. And now Intuit will force yet another charge to Premium if I want to download 1099 forms from financial firms. I will be looking at other software next year.

I didn't like the itemized deduction section this time. There was no longer the assistance like last time where there's a list of items with the values and you can click on all the items and it calculates the total amount for you. This time I had to separate each item and treat it like a separate donation even though the date and charity were the same. It took much longer to complete this section of the form. Was not happy at all with this.

The new format for entry with "squares" for the different accounts to pick a square, then import or hand ennter is very non-user friendly. The sequence is select an account, select import or hand enter, then present the needed fields. It kept switching between the entry methods without m asking it to switch.

Federal forms worked fine. The Vermont State program for a non-resident was not complete for me to enter State pension funds received which are taxable. The program said I owed no taxes. I had to go into the form format to force an entry of the data. Only my prior experience, not using Turbo Tax, allowed me to complete an accurate return.

Had a problem with the Importing Process from Morgan Stanley E-Trade Accounts. Had to call Customer service. Also when the review process was done it said that I had 36 errors. This was due to the importing of incomplete sale dates on certain Wash sales for stocks. never had that problem before in my 20 plus years of using Turbo Tax. Other than that it worked fine as usual.

For the past more than four years I have gotten the desktop version. Be aware that the software will keep trying to move you to the web version. For windows, version 11 is required. I needed a new laptop for that. I can recommend the extra 60 bucks for the live on the phone help rather than the searching for or posting in the community section. That phone person knows both the desktop software and the tax codes. I was able to share my screen explain my issue. She knew what information i needed and exactly where to enter it. Saved my butt. I purchased the audit defense as a peace of mind.

The imports from financial institutions all failed. Received "Success" message but no data downloaded. Tried to enter the data manually, but no instructions could be found on how to do it. After I learned how to do it by searching the TurboTax user community, I found it very clumsy - too many steps for each entry. I have used Turbo Tax for many years, this year's (2025) version is very disappointing.

I've been using Turbo Tax for over 20 years and have loved how it helped me complete my taxes for less than paying for another tax service. This year, however, I felt as if the explanations and information provided were often too vague, putting the onus on me to know the details. One example was the car loan interest deduction; there was little information provided on how I was to know if I could deduct my interest. I had to spend additional time to find that information using other online sites (such as how to determine where my car was manufactured). In addition, for charitable contributions that are items instead of cash, the It's Deductible no longer exists. The search bar to help estimate item values is dependent on me typing in the correct title according to the search parameters (especially for women's clothing). For example, if I typed jeans, I got options for men's and boys, but not for women. I had to type "Women's: jeans" before the option came up. This is not only cumbersome, but perhaps also discriminatory. Also, for this type of deduction I had to type in the type, date, item description, and value for each type of item that was donated. The time it took was excessive. It wasn't fast with It's Deductible, but at least I could input the information for one date all at once. I'm not sure if other options are better for doing my own taxes, but I would suggest Turbo Tax take a hard look at what people don't like about the tax year 2025 version.

I've used turbo tax for years. Why doesn't turbo tax offer the options to file and mail your state return in order to avoid the fee? They already received my money for the software. No I don't want to file later, I want to mail the return myself and they should provide the proper mailing address. Super unprofessional!