I've used TurboTax for years, but this time I ran into an issue that made the process unnecessarily frustrating. The program included a section related to certain Canadians who are not subject to U.S. taxes, which didn't apply to me. Several pages required input that was unclear, yet the system kept insisting I complete them. In the end, I skipped the section and it eventually disappeared, but not before it wasted a considerable amount of my time.

On the whole, it worked well. It did not, however, ask me if I wanted to apply my refund to next year's taxes as it always has in the past. Also, I initially tried the online version, but it would not let me transfer my data from last year's return. It told me the file was corrupt even though I could open and close it with last year's desktop version and had no problem transferring the data into this year's desktop version. I am unhappy that I ended up paying for both the online and the desktop version.

Your prompting on how to handle 1099-R for RMDs was extremely confusing in the case where one has multiple 1099-R per owner, and the owner took the total RMD out of one of the accounts. It was not clear how to add a 1099-B to an account which already had a 1099-DIV and/or 1099-INT. Eventually I added another account with the _identical_ name, and that worked. You need to give some guidance as to whether-or-not it's going to be worthwhile going through a section if the user is going to end up with the standard deduction.

Issues: 1. there was a question regarding Canadian retirement. I had no idea where this came from. I thought that I had provided my state incorrectly, so I had to review information that I had already provided. Everything was correct, so had to go on-line to figure out how to bypass this because the program would not let me continue without providing this information. It went on to say that it could be a Turbo Tax program error. Fortunately, Google explained how to bypass this. Unnecessary work! 2. regarding Schedule A medical deductions, the program said that if I did not have a certain dollar amount, not to waste my time entering the expenses. So I did not enter this information. Then when it came to CA state return, it says that even though I may not have deducted medical expenses on the federal return, I should go back to the federal return and provide the information because it could possibly affect my CA return, so I had to go back and enter the information ANYWAY even though the federal portion of filing said that because I did not have enough medical expenses to deduct, don't "waste time" entering the information. Unnecessary work! 3. There is an issue at the end with e-filing: beneath the area where it says the state e-filing fee is $15, why is there the statement "you must e-file your federal return, there is a Turbo Tax Premium of $45". I do not HAVE to e-file my federal return plus I had no idea what the Turbo Tax premium was. This statement was what lead me to consult with Google, informing me that I would have to pay $45 to have the $15 CA e-filing fee deducted from my federal tax refund. If I had not consulted Google for an explanation, I would have paid this fee. Please let me know if I have misunderstood. I have used Turbo Tax for many years, and this is the first time that the program was not seamless in that it was necessary to consult Google in order to use the program. Hopefully, you will consider improvements for the next tax season

I still get TurboTax every year, and every year ask myself, "Why?" Nominal reason is to easily import from last year's return. This year the big issue was, (one of them), the installation advised me to try the Web version. I did. The Web version then erased my last year's return and would not import from my archived pdf. I un-installed, and reinstalled desktop version. During this. my computer registry was corrupted, requiring about an hour to repair windows. [Desktop version does import from a pdf.]

When I tried to file my taxes, there was a glitch that prevented me. I got an error message that looked like this: "Information Worksheet: Form 1099-Q is still being worked on. Please return after it has been updated.. Taxpayer's First Name: ....." I went on the Intuit community forum and discovered that this was a common problem for Oregon users filing a 1099-Q form to take a distribution from a 529 plan. Some of the users in the forum had been complaining to TT for weeks, only to be gaslit and told that it was a problem with an Oregon form, or they were promised that a fix was just around the corner. I had to wait over a week for the bug to be fixed, but not nearly as long as others who started their taxes much earlier. I have been using Turbo Tax for years and I have occasionally run into little bugs like this, but this was the first time I was completely prevented from fixing it on my own and filing my taxes.

I paid $55 what I thought was a fair price for a great product BUT....Last year, I got a letter from the State of AZ saying I owed so much, I need to pay a fine. This is because I didn't do estimated payments the following year. TURBOTAX DELUXE didn't advise me, didn't warn me, didn't alert me that I triggered some threshold where estimated payments are required. Secondly, after filing my 2025 Fed forms, the IRS stated my Form 8962 required additional info. I answered the questions and your program generated the forms. Perhaps I answered a question wrong around APTC allocation but this indicates TO ME that your grammar and/or syntax is less than perfect. Perhaps the questions are generated/programmed by a non-native speaking individual? I VERY DISAPPOINTED TWO YEARS IN A ROW

Need to add back some of the detail screen for example for charitable contributions. Was not asked about basis for my IRAs. Not as user friendly as in previous years. Placing interest, dividends and investments all on same screen not helpful and a pain when returning to investment.

I find the Turbo tax application simple and easy to use. I was however disappointed that I could no longer file one state tax for free with the option I purchased. I have used the same program for the last several years and was always able to submit one state tax at no additional cost.

I have used TurboTax Deluxe for many years. My taxes are relatively simple. After I had filled out all the info for e-filing, it wanted to check something, then it took me on a continuous loop that didn't answer anything. I just had to leave it for a while. I had visions of having to start over. It was very frustrating. When I came back it finally let me e-file.