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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,025)
  3. 3 stars12% (3,624)
  4. 2 stars6% (1,801)
  5. 1 star7% (2,113)

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Showing 1,631-1,640 of 29,537 reviews
Feb 24, 2026
Reviewer name: Terry1099R
3 out of 5 stars
3 out of 5 stars review

TurboTax has a problem on the Minnesota Tax Form

I could not file my Minnnesota Tax Return electronically because of an error in the TurboTax software; I had to mail it with an explanation of the problem to Minnesota Revenue. TurboTax introduced a manual form that kept the return erroring out with no way to fix the problem. The software misshandled my Minnesota withheld amounts on the 1099-R documents.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 6, 2026
Reviewer name: Dan S 19
4 out of 5 stars
4 out of 5 stars review

Good, reliable, but awkward interface

I like using the product. It makes doing taxes easy, and I learn about tax law while doing them. I've used TTax for many years. I wish the interface were friendlier: I have to move the pointer constantly between clicking buttons and changing pages ("Continue"). That's a lot of unnecessary mousing about. It can be hard to find or return to certain spots, and moving between Forms and EasyStep can also be slow and awkward.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 22, 2026
Reviewer name: Fred MA
2 out of 5 stars
2 out of 5 stars review

Bring back donations estimating as in 2024

I have used Turbo Tax for over 25 years and have had no issues. Until now,, you have deleted the donations estimating schedule which puts a large burden on a preparer to complete donations. Please bring it back in 2026. I am an annual subscriber, if 2026 donations are not returned I will look for another software going forward.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 14, 2026
Reviewer name: regreated
3 out of 5 stars
3 out of 5 stars review

Turbo tax has lost it!

A user must re-learn your quirks, changes, and process to battle through your instructions. Most previous editions possessed similar steps and explanations, and locations of information, where as now it is a hunt and guess system. import information verses using statements is a pain;. especially from small company sources.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 23, 2026
Reviewer name: fjhfsghrsj
1 out of 5 stars
1 out of 5 stars review

Intuit didn't think this through

The online program is lacking and we wanted to use the software version. TT forced us to use Windows 11 when all our records are on our Windows 10 network which still works fine and securely. A total unnecessary pain in the rear. Also there are many errors in the program—too many to list here, but I will list them if someone inquires.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 28, 2026
Reviewer name: Unfair Pricing
4 out of 5 stars
4 out of 5 stars review

TT works as it should but has a sneaky $25 fee.

Software works well enough, but pricing is really unfair and close to misleading. Misleading because IN ADDITION to paying more for the deluxe version that includes one state tax return, at the very end user finds out it will then cost an ADDITIONAL $25 to e-file that state tax return. This surcharge should be more clearly and prominently displayed before buying this from TurboTax.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Apr 8, 2026
Reviewer name: Thor00001
4 out of 5 stars
4 out of 5 stars review

User-Friendly Program

Turbo Tax is a user-friendly program that we've used throughout the years. For the 2025 tax year, I did encounter one problem when it was time to submit the return. The section that asked for both the tax payer and the spouse's adjusted gross income from the previous 2024 tax year was confusing and concerning especially since this section indicated that there could be a delay in processing the return if this information was inaccurate. My husband and I filed a joint return, yet we "both" were asked for our adjusted gross income from the previous year. As a result, we had no choice but to enter the same amount for the adjusted gross income twice, from line 11 of the 2024, 1040-SR U.S. Income Tax Return For Seniors.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 29, 2026
Reviewer name: Unhappy Camper 3
2 out of 5 stars
2 out of 5 stars review

Product quality used ot be good . . .

Could not e-file because system requires an issue date my Colorado driver's license buy this field is not printed on my license. I would not have e-filed in any event because the service you use says there is a $40 processing fee for federal tax refunds. I am thinking about using HR Block next year and probably will do so.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 11, 2026
Reviewer name: LV Lady
3 out of 5 stars
3 out of 5 stars review

Turbo Tax needs some work

This product gets a little more difficult each year. Explanations are minimal and movement between "forms" is often illogical. Product could be improved by allowing "standard deduction" as a choice before requiring all deduction information. I think I'm not alone in needing securities forms - which requires this version - but never having enough deductions to to override using the standard deduction. Also, if you move to a web based only product ( which it appears you are trying to do ) you will lose a long time customer.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 15, 2026
Reviewer name: Guy212
3 out of 5 stars
3 out of 5 stars review

Not as easy to use for 2025

It's Deductible has been removed, so Intuit is forcing you to go to a third party website to manage this information now. Some guidance seems very vague now... requires use of Google to clarify what I should do. More banners/popups than necessary trying to get you to purchase additional services or change from desktop to online version.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405