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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,025)
  3. 3 stars12% (3,624)
  4. 2 stars6% (1,801)
  5. 1 star7% (2,113)

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Showing 1,621-1,630 of 29,537 reviews
Mar 16, 2026
Reviewer name: Mikezzzz
4 out of 5 stars
4 out of 5 stars review

Redundant Entry once topic is completed

As always you need to default to what the person has entered when they go back to access a completed topic. You should not have to select none, etc if you already have done it. Makes no sense. Seems to me to increase the chance of a mistake because someone will rush thru entering the answers to the questions to be to a numeric entry, etc.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 14, 2026
Reviewer name: james d h
4 out of 5 stars
4 out of 5 stars review

live help is awesome

Talked to one of your live experts concerning installing program. Had a problem with program wanting to use an app and she was extremely patient and helpful resolving several problems' have used this product for a decade and this was first real problem encountered and the agent went the extra mile to resolve.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
May 22, 2026
Reviewer name: Philip John B
3 out of 5 stars
3 out of 5 stars review

Turbotax doesn't fix know issues

You need to allow an override of "issues" for efiling. Last year I reported that having two EIN entries with the same number sometimes happens with home care work (both parents) but your software doesn't allow efiling with this situation. NOT FIXED!! I will need to print return again to file.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 24, 2026
Reviewer name: Terry1099R
3 out of 5 stars
3 out of 5 stars review

TurboTax has a problem on the Minnesota Tax Form

I could not file my Minnnesota Tax Return electronically because of an error in the TurboTax software; I had to mail it with an explanation of the problem to Minnesota Revenue. TurboTax introduced a manual form that kept the return erroring out with no way to fix the problem. The software misshandled my Minnesota withheld amounts on the 1099-R documents.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 23, 2026
Reviewer name: Qyrsta25
2 out of 5 stars
2 out of 5 stars review

I'm considering another Program!

After using Turbo Tax and its predecessors for over 30 years, I am truly considering finding another program. This year's program was extremely difficult to follow. I am an accountant and file taxes for the corporations I previously worked for, so I am at least familiar with things. I had to read and re-read instructions multiple times before, I hope, I put in the correct numbers. This is the first year you haven't included "It's Deductible". When you give frequently to charitable organizations non cash items, that was a God send. If I wanted to price every single item, I would have had a yard sale!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 22, 2026
Reviewer name: Paul 48
4 out of 5 stars
4 out of 5 stars review

TurboTax a Bit More Confusing This Year

Far too many and confusing and somewhat redundant screens regarding INT and Div. The section re: IRA would not let me check the IRA box for my IRA RMD so I had to select Other in order for my taxes to be completed and E-filed. Didn't make sense! The import screen for financial institutions was also confusing this year and I had to try many times to get connected and the data downloaded. Other than that most of TurboTax was as easy enough to navigate

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 28, 2026
Reviewer name: Needs quality control
3 out of 5 stars
3 out of 5 stars review

Turbo Tax needs more quality control for accuracy.

1) Using Turbo Turbo tax for my 2025 on Windows 11 PC, I could not import my 2024 Turbo Tax info which was on my Windows 10 computer nor could I do so via Turbo Tax online, very disappointing and time consuming, especially since I had to buy a new Windows 11 PC just to do my taxes. 2) Using 2025 Turbo Tax for my Hawaii State taxes, with the step by step instructions, there is a very serious software omission to add my quarterly Hawaii Estimated Taxes that I paid every 4 months. Turbo Tax stated that I owed Hawaii $5,300 & when I continued with the step by step interview, Turbo Tax went through the accuracy check & stated that my Hawaii Tax return was 100% accurate when in fact I had to go find the correct State Form to manually input my quarterly equal payments of $1,900 x 4 = $7,600. I was able to receive a refund of $1,766. With such a serious error, I no longer have confidence in Turbo Tax which I have used over 18 years.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 23, 2026
Reviewer name: fjhfsghrsj
1 out of 5 stars
1 out of 5 stars review

Intuit didn't think this through

The online program is lacking and we wanted to use the software version. TT forced us to use Windows 11 when all our records are on our Windows 10 network which still works fine and securely. A total unnecessary pain in the rear. Also there are many errors in the program—too many to list here, but I will list them if someone inquires.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 9, 2026
Reviewer name: My TurboTax 20
5 out of 5 stars
5 out of 5 stars review

TurboTax is your answer, fire your accountant !!

I have been using TurboTax over 20 years. Reliable, easy to use, easy to follow all Q&A, no math required, it does it all. At the end you can save all forms in pdf as it adds to your file, you can save as you progress, it allows and sets it for refunds or money you owe to IRS thru direct deposit or debit your bank account. No hassle to post office trip and worry about your check. Text's you when accepted by IRS. Worry Free !!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 4, 2026
Reviewer name: EH051
3 out of 5 stars
3 out of 5 stars review

Buggy and sloppy State filing options

For the most part OK and easy to use for Federal. The State form (CA) experience was buggy and annoying - some screens (e.g. healthcare expenses) direct you back to the Federal form but then there was no way to see that screen again or find out what was done with the information entered (as far as I can tell, never used). The biggest annoyance was at the end. There is no longer an option to print a state return - just "efile now or later"..After efiling the federal return it does NOT proceed to print or file the state. I had to save the state form as a PDF then print from there. And, luckily I reviewed the form before mailing - TurboTax did NOT populate the bank routing/account numbers for the refund. Sloppy and annoying.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405