THE EXPERIENCE WAS GENERALLY SATISFACTORY, BUT ONE ISSUE CAUSED ME GRIEF i WAS CHARGED FOR SUBMITTING MY STATE FORM ELECTRONICALLY BEFORE I WAS ADVISED THAT IT COULD NOT BE SENT ELECTRONICALLY BECAUSE A TECHNICAL PROBLEM HOW CAN I NOT BE CHARGED FOR THAT?

TurboTax is not allowing me to file my state taxes by mail. It seems to be intentionally forcing me to efile so I will have to pay the fee for efiling. I have been using TurboTax for decades (originally using Parsons tax software). Based on its operation this year, I think it is time to make a change.

I have been using Turbo Tax for decades and have grown very disappointed in the software in recent years. It's obviously not being maintained for the user, just for seller (TurboTax profit purposes/protection). There are too many quirks and glitches to mention really (some can recreate serious tax errors). I had to refer to AI consistently this year to get around Turbo tax basic problems. Some are just ridiculous and easy problems for Turbo Tax to fix in the software like: 1) disappearing cursor 2) Can't enter a foreign phone number with your foreign address when living abroad 3) Disappearing buttons on the screen 4) Can't order Forms 1116 as required by IRS by user selection - which can force users to delete considerable already inputted data so the software only "sees" the priority info first and then re-input the deleted data. 5) Turbo Tax asks for 1099Q data, but can't handle it properly. You'll be taxed on non-taxable income, unless you mess with the inputs or simply choose not to include them. You must lie to the questionnaire- Ok not to include per IRS, or fix the education costs yourself. 6) etc, etc...just too many low hanging fruit problems to even mention When you investigate alternatives say; foreign income tax exclusion vs. tax credit (exclusion is not always the best choice) and are switching choices back and forth in the questionnaire, ghost forms can be generated. This is really poor. The math on IRS forms is at the early elementary level, so in the example above, there's no excuse for the software not to collect all the relevant information and automatically jump ahead and present the results. And, as additional inputs change the results (very likely), the results should be recalculated and presented in a pop up box. In today's computer age this is very basic, From the user end, the performance is very antiquated....like software from Windows 98 or similar. I think the company has business now because of history and people like consistently in financial matters. I suspect without considerable improvements, Turbo Tax will suddenly disappear in upcoming years by a company that chooses to do it better.

I miss the days when you could switch between the questions and the forms to make sure your information was being reported properly. And paying the state filing fee requires so many hoops to log into Intuit (captcha city) that I should have just printed it and filed by mail.

Could you find a way to 'auto-fill' a lot of the info when I enter 'INT' 1099's.? I get several 1099's from two different Credit Unions and I have to type all the info over and over again. Your program will 'auto-fill' with the 'import' key. Can't it be set up to 'auto-fill' once you start typing the same info again.?

I HAVE USED TURBO TAX FOR MANY YEARS. TURBOTAX 25 IS THE WORST VERSION BY FAR. THE GUIDANCE WAS NOT SIMILAR TO PREVIOUS YEARS. IT TOOK ME HOURS LONGER HAVING TO BACK TRACK TO MAKE SURE I WAS GOING TO THE RIGHT STEP. REVIEW PREVIOUS YEARS GUIDANCE USING WINDOWS 10 AND ADAPT TO WINDOWS 11.

After all these years, their programmers still haven't figured out how to allow the cursor to scroll. As well, when a correction needs to be made per IRS, when you enter the corrected information, TurboTax doesn't resubmit the electronic filing and just keeps rotating screens instead. Sucks!

I am extremely disappointed in most of the changes that I have found this year. I have been a customer since 1997 and if my tax experience has to become a political support mechanism, this will be my last year. I also cannot, for the life of me, understand the removal of the one thing that made charitable giving documentation less painful and mysterious. In these many years, that is the stupidest decision I have seen you implement. Several of my friends are already seeking alternate software for next year. Boo!

I finished my return and could not e-file because in the first section of the Federal Carryover Worksheet I could not enter the State/Local ID. No matter what I tried I kept getting the error message and the program would not allow me to enter the information. I am a long time Turbo Tax user and never had such a frustrating problem before. I also paid the fee to file my state return and I am unable to file. I tried your help chat but they wanted another $5 to fix the problem with your software.

I filed my return using the online version, then after I purchased the desktop version, I cannot file an amended return. It is the same service, although the online service wants an additional $69 to file the amended return. I am not happy about this.