I had issues with the passkey chain and whether the data uploaded or not, that some 1099's were loaded twice, I found it confusing and frustrating. I also don't appreciate being asked multiple times to pay for additional services, especially to file the state return when I can go to the state website and file for free.

Mostly pretty good, but some glitches exist. It sent me ack to the main menu of deductions a few times when it discovered I was not qualified for a particular deduction instead of continuing the interview. It also asks for your name and address in several places even though you have already provided it. It should just ask you if it should use your home address.

As always, TurboTax is excellent. This year, I got the Tax Expert option but didn't use it, because I didn't need it, but I loved having the assurance that it was there in case I did. As it turned out, all my thorny questions were easily answerable using AI and IRS publications. But in the process, I realized that many taxpayers are not so lucky - that there are much more complicated situations than mine, and that having experts on hand to help sort things out would be essential.

The imports from financial institutions all failed. Received "Success" message but no data downloaded. Tried to enter the data manually, but no instructions could be found on how to do it. After I learned how to do it by searching the TurboTax user community, I found it very clumsy - too many steps for each entry. I have used Turbo Tax for many years, this year's (2025) version is very disappointing.

I had difficulty in the new deduction for tips on W2. My employer said the tips were not required to be shown on W2 per directions from IRS. It was difficult to get to the sch 1A form. Instructions or a check box for each of the Sch 1A deduction regarding W2 should have been added at the time one adds W2 data.

I paid $55 what I thought was a fair price for a great product BUT....Last year, I got a letter from the State of AZ saying I owed so much, I need to pay a fine. This is because I didn't do estimated payments the following year. TURBOTAX DELUXE didn't advise me, didn't warn me, didn't alert me that I triggered some threshold where estimated payments are required. Secondly, after filing my 2025 Fed forms, the IRS stated my Form 8962 required additional info. I answered the questions and your program generated the forms. Perhaps I answered a question wrong around APTC allocation but this indicates TO ME that your grammar and/or syntax is less than perfect. Perhaps the questions are generated/programmed by a non-native speaking individual? I VERY DISAPPOINTED TWO YEARS IN A ROW

I had one problem by adding a 1099-R manually and several days later I downloaded my brokerage accounts which duplicated my 1099-r revenue cause a a duplicate revenue. I could not delete the extra 1099-r revenue so I started a new return and added my downloaded brokerage first, and then added the other expenses which in my case were not a problem for me. Every thing else was processed with minor errors in the return check provided by turbotax

I use TurboTax and recommend it to my adult children because it's easier than other methods. I appreciate that you no longer try to upsell me so much as I use the software. However, your prices are right at my limit. If you up your prices any more, I may quit using and recommending TurboTax.

I bought the software in January. The program crashed after updating the first 2-3 times I used it. Once, the program asked to update after I finished my state tax form. When it returned after the update, some of my entries had been lost or changed. I have used TurboTax for more than 20 years and this is the most trouble I've had with the program

Overall I thnk the product is pretty good. It is pretty easy to use. I only had 1 issue regarding installation of an electrical charging station where it had an issue with the information I had provided and i had to repeat the input. otherwise it is good. The titles of some of your brokerages from previous years returns could be improved, cause it is difficult to determine which account is being referred to for brokerages that have multiple accounts under their umbrella.