We've been using TurboTax since 2006 and have NEVER been disappointed. The ease and accuracy have only increased throughout the years. For us there is no other method we trust or will use. We have recommended TurboTax to ALL we know and have discussed tax return with. TurboTax is an OUTSTANDING service!!!

I found this year's Turbo Tax Deluxe - Desktop to be a lot more confusing than last year's forms. I must prefer the disk I downloaded last year. This year I had a hard time editing the entries. It definitely was not clear on how to accomplish this issue.

The 1040 printed form differed from the online form for the box "Check here if your main home....." Had to go online to figure out how to fill the box in. Turbo tax didn't even have the box in help. On Federal form you state the following states do not tax interest which NJ is listed as one of the states. It's not until you get to the fine print that NJ taxes most interest. The statement should be re-worded.

Sold me air ware in late December. Had to wait over a month for updates to enter our pension and 401 withdrawal income. Even then entry was difficult (versus prior years) and entry did was not able to distinguish between pension income and 401 k in basis.

some of the things changed this year and have made it more difficult to follow. like the pages to send in mail for returns is not an option when printing. if this continues to happen and items are dropped and software becomes even more difficult to follow I may stop using it.

tax penalty for ira distribution has a software issue. I contacted my services and they said the numbers were correct, however the internet says there is a software issue. I got to file my state taxes and can't more from there it keeps asking for me to change state...another software issues I can,t just print my state taxes and mail them...it says print and file (E)...I want to just mail then I already paid for both fed and state

I am now 71 years old and have used Turbo Tax for over 25 years! Not sure I could have done my own taxes all these years without Turbo Tax. I continue to urge younger folks to try it versus paying hundreds of dollars to "so call" tax experts to simply file a short form! Turbo Tax might want to launch an ad campaign targeted to younger folks (under age 40) about preparing their own taxes. Most people those ages are already "computer literate."

I have used Turbo Tax for over 10 years and am extremely impressed and satisfied with the ease of input and accuracy. Due to the Windows 11 requirement I purchased a new PC today to begin inputting my return just because Turbo Tax is such a great product.

This is the 3rd or 4th time I've had my tax return rejected due to missing data. Why wasn't it caught the first time? And what am I paying for if not convenience and accuracy? I was also charged twice for my state taxes. Once for $48, once for $25. It's high time we shut businesses down like yours that prey on consumers. Over $100 to have taxes done inaccurately.

I ordered this TurboTax product on 11/7/2024. Still have not received the email with the codes I would need to use the software. Contacted customer service and they said they would resend the email within an hour. That was 3 hours ago and nothing received. Contacted them again 2 hours ago and nothing. I feel like they took my money and now I'm stuck.