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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,025)
  3. 3 stars12% (3,624)
  4. 2 stars6% (1,801)
  5. 1 star7% (2,113)

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Showing 1,531-1,540 of 29,537 reviews
Mar 12, 2026
Reviewer name: 2025DIY
4 out of 5 stars
4 out of 5 stars review

Unusual lack of quality control this year

Used for 20 years. 2025 version kept pestering me about doing my (Washington) state return--even though it knows that WA did not have an income tax in 2025. It also thought I had a Canadian pension fund, which has never been true. Seems like an unusual lack of quality control this year.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 13, 2026
Reviewer name: JasonDCO
3 out of 5 stars
3 out of 5 stars review

Like a child begging you for more money

The tax part is great, but I feel like around every corner Turbo Tax is begging me for more money. And be ready to click OK 10x where it only needs once so Turbo Tax can pretend they are reviewing for accuracy, finding more deductions, etc when it is doing nothing special. Really, it is extremely annoying to use, yet again. Too bad as if you strip all of the nonsense out of the product, it really is a seamless way to get your taxes done accurately.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 28, 2026
Reviewer name: Estieban
2 out of 5 stars
2 out of 5 stars review

TurboTax seems to be more difficult to use.

I am a longtime user of TurboTax, and I think the wording used to interact with the customer, me, is less clear every year. I think that it is time for me to consider other software and human tax preparers. I will discuss with family and friends about how they have their tax forms completed.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 4, 2026
Reviewer name: TDJ55
1 out of 5 stars
1 out of 5 stars review

Serious problem in Maryland TurboTax 2025

Maryland excludes a certain amount of pension income (such as IRA distributions) that are fully taxable as Federal income. The excludable amount is calculated in Worksheet 13a and reported on Forms 502 (line 10a) and 502R (line 11). However, TurboTax 2025 didn't include this exclusion as a choice in the list of incomes where Maryland differs from Federal. In our case, TurboTax didn't include any amount in 502 or 502R, and its final calculation showed us owing Maryland $12 rather than an actual refund of $2,400.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 20, 2026
Reviewer name: phantoms123
3 out of 5 stars
3 out of 5 stars review

why am I still getting updates to TurboTax?

I submitted both state and federal returns the end of February, both were accepted, and I received my state return in less than two weeks. It has been 4 weeks, and I am still waiting for my Federal. Today is March 20th, why is TurboTax still sending updates for state, and federal? Updates should have completed before the season began. Am I gonna have to re-do my taxes?

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 9, 2026
Reviewer name: PeterNZ
4 out of 5 stars
4 out of 5 stars review

Good Software

It's a great program and fairly easy to use. With the help of an AI you can easily solve more complex problems that would have caused you to consult a tax authority previously. My big complaint is the redundancy of filling out information when you file. Instead of offering to let you review last years filing instructions you have to re-enter account and routing numbers... and if that isn't annoying enough, you are forced to do it again when filing the state taxes!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 1, 2026
Reviewer name: Ritong
5 out of 5 stars
5 out of 5 stars review

A couple of notes in Turbotax

I do not like online version as it does not show me my tax or credit in real time. I note in desktop version there is a typo on "Person on the Retun Worksheet" bookmark of the generated PDF, where r is missing from Return. Very surprised to see that from a well known company.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 17, 2026
Reviewer name: TresFou
3 out of 5 stars
3 out of 5 stars review

Help for small investors

Entering 1099 investment income from combined documents by type, rather than by payor, is very difficult and redundant. Downloading files creates generic names without the opportunity to edit. I receive several 1099s for different accounts from the same processing house. Whether I download or enter manually, your procedure makes it onerous to verify the accuracy of information. I frequently cannot rename these files, making it impossible to confirm I've entered all information for each account. Very frustrating.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 16, 2026
Reviewer name: LKE8
3 out of 5 stars
3 out of 5 stars review

Turbo Tax is greedy and wasted my time!

I downloaded the desktop version which I've always used. I was then prompted to get the on line for free. The problem is I already paid for the desktop version so its very misleading and lead to a long night. I would have had to purchase the state for an additional $60 to get the "free" on line turbo tax. I'd already submitted so to do. my state taxes I had to redo them on the desktop turbo tax and then paper file state to avoid paying an extra $60 on top of the $80. Big rip off and might never use turbo tax again. Get it together TT and don't be so greedy!!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 6, 2026
Reviewer name: Dan S 19
4 out of 5 stars
4 out of 5 stars review

Good, reliable, but awkward interface

I like using the product. It makes doing taxes easy, and I learn about tax law while doing them. I've used TTax for many years. I wish the interface were friendlier: I have to move the pointer constantly between clicking buttons and changing pages ("Continue"). That's a lot of unnecessary mousing about. It can be hard to find or return to certain spots, and moving between Forms and EasyStep can also be slow and awkward.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .