It always works really well. Use it every year. Problem i have this year is the direct deposit requirement. It did not tell\force me that it required banking information now. i always just got a printed check. I got a notice last week from IRS i have 30 days to update my direct deposit info. UGH. I created an ID.ME account, its taken a week and they still have not approved it. i am stuck. I am in the hopper but had i know i would have made sure to put the banking info in ahead of time.

I spent several HOURS trying to delete a blank K-1 that appeared days ago, and it even kept coming back after deleting it including on the final screen to E-File. This is a common issue according to web reports. The Reviews topics don't seem to workk properly!

After downloading the "Updates", the program would not advance until I closed the program and then restarted. Almost like for computer software updates that require a restart before they work. It would be nice if TurboTax would tell us to restart after the "Updates".

The text is very small and hard to read. There is no way to enlarge it. Had to take a pcture on my phone or use a magnifying glass. Very frustrating. Also I had great trouble with filliong out my 1099-R info for my teacher pension. Kept getting asked to do a Simplified line 3 -- It assumed I was entering a purchased annuity. I spent a lot of time trying to figure it out because TruboTax wouldn't let me file even though it didn't pertsin to my 100-R pension. I had to delete the form and started all over again before I could file electronically. SO FRUSTRATING!!!!!!

The Turbo Tax customer-service representative that helped me was very helpful and provided the best customer-service experience I ever had with Intuit Turbo Tax. She helped me load the 2022 Turbo Tax Premiere Software and I was able to get to amending my 2022 Tax Returns. The next representative that helped me to find all the appropriate forms to fill out, guided me throughout the entire process and is very customer service-oriented as well. She guided me throughout and was able to successfully amend our tax returns. Service provided by your representatives exceeded all my expectations. Thanks again Intuit for the help provided by your knowledgeable staff and will not hesitate to recommend to friends and family to use Turbo-Tax for their tax preparation needs.

The program is good but the new design will take some time getting use to it. My main complaint is that the charge for state e-filing is excessive. It literally costs you nothing and yet you charge $25. This is pure profit for you and I think its too much. Don't forget, the consumer already purchased your product which is higher because it includes state filing and now there's an additional "tax" to e-file.

There is a glitch in your Missouri software. I entered zero "0" on Line 2, Section 3 - Schedule C, MOA-A, Social Security Calculation, and kept receiving review errors with recommendations that didn't resolve the problem. It was never clear what we were supposed to do, and it became a frustrating experience with what should have been an easy return. We researched the topic on-line, and none of the Turbo-Tax troubleshooting sites adequately addressed the issue (the suggestions provided by TurboTax reps didn't work. After several hours of trying, we finally left the data cell blank, the problem resolved. The software should have either interpreted the zero "0" as none and left it blank or instructed us to do so.

Turbo Tax is a 10, 5 stars. BUT. Your credit card system is a -10, -5 stars. Zero. It does NOT work correctly. I tried to charge my state e-file fee at least 10 times and could not get the expiration date months to go past 08. I ended up having to file my state income tax by mail.

Your search function sucked. It was difficult to access and wasted a lot of time. My State return could not possibly be correct- there's no way I paid $12,000m in State taxes. I filed for an extension instead.. Turbo Tax failed me this year-I won't be using it again

This years seems less flexible than previous years. Turbo Tax always says there is no cost to e-file Federal Tax, not totally true since there is a processing fee of $65 for your refund. This should be noted upfront and noted there may be additions changes with this e-filing