I have never had any technical issue with TurboTax in the last 20+ years. TurboTax 2025 unfortunately is total opposite. It asks me to download the latest update every time I launch TurboTax 2025 but every time it just gets stuck. Many times the program won't let me skip downloading the update. I had to download the manual update patch to get around the issue to continue working on my tax. Downloading the state return is the same issue. Somehow Intuit knows about this issue so the California state return is available in my account to be downloaded manually. That solved the state return issue. This download issue also spread to my previous versions of TurboTax. When I tried to launch TurboTax 2024, it forces me to download update but gets stuck as well. Now I cannot view my tax returns from previous years... What happened, TurboTax???

Needs improvement - limited or no information on changes to tax laws for 2025, i.e., temporary 2025 standard deduction for seniors, overtime premium. No backup file option and no menu option to delete or remove tax return created in error, i.e., Save As creates duplicate file with custom name.

I am a long time user of Turbotax deluxe. This year I had problems importing my tax information from Ameriprise Financial. I finally figured it out after reviewing the community site. Otherwise, the process worked well and I am pleased with the results.

ran thru the process three times - printed out for visual verification - found missed items the software "forgot" to ask for. Not onlty tthat, the "review" keeps trying to insert words as I am typing. The $40 surprise FEDERAL REFUND fee at the end was NOT explained in clear terms. The fee is ONLY IF THE STATE E-FILE fee was chose to come out of the FEDERAL tax refund. How hard is it to add those simple words to the instructions.

Disappointed in this year's edition. Could never get importation to work for Fidelity or Merrill Lynch. I'm using a Window 11 system. Also, when starting the software, several times I could not proceed without updating first, even though I had just updated several hours before. Then, when it did finally let me proceed (not sure why), the program just crashed without explanation. After several attempts, I had to restart my machine and it finally worked. Lastly, it's irritating the software is advertised as "including state return", yet there's a $25 fee to actually file. Misleading. I'll be shopping alternatives next year

I forgot to add something and had to file amended. This was the first time I have ever had to amend a form with TT and have used this product for almost two decades. Amending through the software into a tailspin. TT gave me three different numbers on the bottom line. Obviously not well at amending forms.

not happy with adobe install process i don't want to go through all those app offers. simple if i have to install and am forced to install and that is what it feels like, i don't want to go through these offers and steps to complete what i need to do right now i am very upset. i want simple..

TurboTax created frustration in the process often when the situation slightly complicated. I have no choice to keep with TurboTax since it is the only software I have been used for many years. If you just are starting to pick the tax return software, I suggest you explore the different software before you lock with one app.

Did not engage with the experts. The product should ask for the date of a ROTH conversion. No underpayment penalty might occur if done in the fourth quarter. Could not actually let PA determine under payment penalty even though this was identified as an option. Did not have compatibility issues.

This year is very trying, in all the years lI have used TurboTax no problems. Now for some reason eitjher TurboTax or IRS will not accept my return. The issue is the payers EIN. The numbers are tthe same as usual but the return has been repeatedly rejected, even tho I deledted and manually entered the information.