Not as pleased with the "help" feature. Could not find why the Estimated tax payment vouchers had a watermark DO NOT FILE printed on them. Finally waited a few weeks and when I printed again there was no watermark. The remainder of the file was exactly the same.

I have used TurboTax for many years. This year I experienced several issues. (1) Changes to the input of interest and dividends is confusing and forces the user to add back payers that have been used in previous years. (2) TurboTax made a mistake in the calculation of my Oklahoma tax that had to be corrected manually. (3) The input functionality from financial institutions did not work and 1099 data had to be entered manually.

I don't understand how Turbotax could import my W2, auto-select the classifications used for amounts listed in box 14 on my w2, go through every accuracy check, telling me that my return was 100% accurate with no audit risk, let me start the e-filing process, collect my payment for the e-filing process, and then pop up with a note saying that my return needed review ONLY because I was efiling. It asked me to either correct an error that it suddenly decided was present in my W2 or change my filing method. When I corrected the error that the software created, it REDUCED MY REFUND by $1000. After telling me that the classification was ONLY a problem if I efiled. So the software would have told my return was accurate if I chose to mail it. This makes absolutely no sense. The error that it caught during the last step of efile submission should have been caught at any of the other review steps in the process. I'm extremely disappointed in this software.

My goto Tool for doing taxes for the whole family for more than a decade. Two grown kids, a brother in law, and my joint return, every year. Thorough step by step walkthrough, but I like to go down the rabbit hole, so switch to Forms view quite often. I've used H&R Block as well, and it's fine, but TurboTax is the one for me.

I have had many years of great software experience with Intuit TurboTax product. This 2025 product was not up to previous products. I bought download product and I had to wait to complete my tax return because of incomplete information. Even having completed my taxes I cannot print out my State until features are 'fixed.' This is a first!

Entering RMD's and QCD's was quite difficult. I replied Yes to knowing I am subject to RMD's and I entered my required amount. There was NOT a direct question asking if you had QCD's - I finally answered a random question about inheriting a Traditional IRA that led me to entering QCD's. It never asked me if I took all of my RMD!!! It would have been nice since there is a 25% penalty for the amount you don't take. Turbo Tax found an error with the QCD and was ZERO help in fixing the problem. I'm still not sure how I fixed it! Entering new 1099-INT's was difficult until I finally figured out their new format for doing it. Doing my Arizona taxes was, again, difficult - just a bunch of questions up front that didn't make any sense! This is the 2nd year in a row that I couldn't file my state return electronically.

Capital gains worksheet downloaded from financial source had ordinary gains coded some of which final review asked for a change in boxes that was NOT in the worksheet download or next level up. On line help with a person could not remedy. The unresolved error message in final review PREVENTED electronic submission even though the recommended fix would still result in ordinary gain recording.

First time filing Married filing jointly. Last year both filed Single. On the Federal Worksheet for 2024, it combined our income for our AGI and showed the wrong filing status for 2024. It showed (2) MFJ. When I electronically filed my federal and two (2) states all three (3) were rejected because couldn't correctly identify me because the wrong AGI was populated. Did I do something wrong, or is this an issue with the Turbo Tax program. I would like to be advised of the resolution of this issue. I corrected the error and am now going to re-electronically submit only my federal at this time. Once it is accepted I will re-electronically file both of my states. I've tried several times to go back over the Step-by-Step instructions, but can't find where I populated my AGI for 2024.

30+ year user. Product is still somewhat helpful, but woefully lacking in terms of completeness, accuracy consistency. So many features are not ready for use, My returns have been rejected on multiple occasions because TT wasn't ready. The ability to use TT early version before the end of a calendar year to forecast taxes and make decisions on IRA withdrawls or not is absolutely useless. Also, while carryover data from previous returns is a timesaver, it seems like every year I have to go back to a previous return and gather some piece of info that never got transferred.

Yes I interacted with a review experts. Fortunately, with Her help we were able to get the software "unstuck" trying to file them electronically. Afterwards, I was told that it was a "software" clich that hung up getting into the filling routine. We kept going "back" several times and like magic the the software decided to. open the next screen allowing me to begin filling my federal and state returns.