Worked as always!. However, big negative was that I wish there would have been some sort of indication that we were getting the $6000 social security deduction for my wife who is 65. I had to google/AI if the deduction was baked into the program and just not visible. Google/AI said it was, which we expected as our tax bill was much better than last years. It's like they don't want Trump's BBB to get any credit for the tax relief.

Your sign in process is very hard to follow. Logged in and followed the process. I completed my taxes and the process was easy as usual. However, I went back to print my federal and state taxes and could not return to my completed taxes. I searched my whole computer without finding my completed taxes. I was able to find a live person from TurboTax and he helped try to find my completed taxes. He searched my computer and could not find the forms. He directed me to re-enter my TurboTax and use only that form to fill out my taxes. I am happy with his instructions and I completed my taxes. I must inform you that your "introduction lady" is as useless as a knot on a tree.

I have been using TurboTax for years, my main gripe with it is being forced to print out 41 pages of semi-useless worksheets when I end up with a standard deduction anyway. The choice to just print returns should do just that instead of adding the other stuff I can keep in the computer if I need it in the future.

Steps to fix 1099-R box 14a error should be built into the NY State processing vs user has to google the error when it shows up so late in the game, namely after license and bank info is entered. By the time you get to e-filing identity verification steps this should already have been addressed. Totally unacceptable.

Each year it gets more confusing. Why when I started the return it requested access to all devices on the network? Why would I allow that? Also why does it ask to setup an account if I have one from previous returns? I was not able to import from my financial institutions. Said it imported but it did not. Very time consuming to enter manually. Making the app more conversational may be good for some, but for me it was a waste of time, and actually added to the confusion. This isn't social media. You need to be clear and concise. I do like the fact you do all the calculations

It is getting harder to use TurboTax every year. First I had to upgrade my computer. Loading the program was a pain. Then I needed Rosetta. I wanted to enter the data for income myself but that took multiple extra steps. It felt like I was in a loop. In years past, there wa check box for that. Then I spent hours entering the data, saved it, and logged out. The next morning most of the data I entered was gone. I had to start over.

this year seemed to me be much cumbersome than years past. for example, when asked if we had lived or received wages in a foreign country and answered no you then asked how much we earned. i went back several times to see if i marked something wrong which i did not. then i went back and started over on that section. there was another area that was cumbersome which i can't remember. i have used turbo for several years and this was the most difficult. a friend was asking me if i had problems at the time i had not started but i afterwards i did call and agreed.

Have to pay late fees for State TAX. TT asked to fill in data from 2024 file, to accomplish that, had to open 2024 TT State Tax file. TT was not able to obtain data itself, without my direct input! Could not cut & paste from .pdf file to 2025 State file. Of course I am lazy but TT should be able to obtain data from past TT 2024 file.

Entering Goodwill donations for several different items was much easier in previous years with dropdown options. This 2025 version had yo search by name and if you don't know how its listed you can't find your items to get their present value for the deductions.

Great experience with Turbo Tax. I will be honest with you. In 2023, I was having difficulty with the module to physically pay for the California state e-filing option. I had issues going from your app to the Turbo Tax payment app. It was frustrating and time consuming. I ended up trying to contact your organization by telephone but apparently did not reach you. Ultimately, a hacker got through to my computer and created a big problem for me. That experience caused me to switch to H&R Block for 2024. However, the style of the software wasn't as good as what I had been accustomed to expect for all these years (decades actually). So, I switched back to your product and was very satisfied with it. Especially the seamless paying for the California e-file option with my credit card. Am back to being very satisfied with your product. Great accuracy, features are great, guidance continues to be excellent. Interfaces improved per my discussion above.