i was very frustrated with your product this year. i dont feel you have the accuracy and detailed questions you used to in past years. such as 2025 return for hsa references 2024 hsa info reporting. 1099r questions need to be much more detailed and easier to understand so one knows exactly how to answer to get to the right answer. get these states to all allow efile without charging more. thats a bit rediculous and your company could very easily assist in making this happen.

Please make the "use tax" part of the Indiana return easier. Ive got everything on excel, please allow me to copy and past large swaths of data rather than manually entering each value. Also this stupid AI on this review keeps changing my words. Turn it off.

make the best way to file (standard deduction vs itemizing) more obvious. when I clicked to find the most deductions, you didn't even offer that I would pay only 1/3 of the taxes the standaard deduct would allow. Why? I had already put in all of my deductions. And you automatically chose automatic deduction ...I had a hard time finding the slide to change to itemizing. too obscure. Also, some of the explanations (highlighted ) revealed no information. What? Why?!

For the most part OK and easy to use for Federal. The State form (CA) experience was buggy and annoying - some screens (e.g. healthcare expenses) direct you back to the Federal form but then there was no way to see that screen again or find out what was done with the information entered (as far as I can tell, never used). The biggest annoyance was at the end. There is no longer an option to print a state return - just "efile now or later"..After efiling the federal return it does NOT proceed to print or file the state. I had to save the state form as a PDF then print from there. And, luckily I reviewed the form before mailing - TurboTax did NOT populate the bank routing/account numbers for the refund. Sloppy and annoying.

This version is not nearly as easy to use as last year's. Disappointing. It demanded that I finish Penn, before I did a federal review. There is no space to add a misc. and tell what it is. Program didn't give a choice..you must choose but none of them fit.

TurboTax is easy to use and the interview style is good. I especially like that the software checks for errors and helps me make corrections. Going forward I would like to see an AI tax specialist integrated into the software to answer questions that I come, as needed.

My state return was originally incorrect and needed to be updated. Also, they removed ItsDeductible from the software this year. Save yourself the money and go with a cheaper product, state e-File is cheaper elsewhere and the software costs half the price and you still get 5 federal returns. I was a customer for over 20 years, this is my last year.

The font needs to be larger both in the main areas while using, and very much larger when using the help and further explanation drop downs. It would be helpful to have an automatic Save File prompt periodically while completing the return, as it can be open for quite a lengthy time. Or at least a prompt to save manually periodically.

I have liked turbotax in the past but the updates are HORRIBLE!!!! I HATE IT!!!!! IT"S IMPOSSIBLE TO FIND THINGS, trys to get you to do it online, can't find a summary to do community property adjustements. I am SO frustrated and will not be using turbotax again!

I did not use live expert, but I did have an issue when I needed to pay for filing my state taxes it wouldn't accept my credit card if it expired past August, thankfully I had another card that expired in July, but anything past August the system would not accept, that is a definite flaw, but as far as the tax program I am a fan, I have been using it for over 25 years.