Worked well but you need to make filing via us mail easier. Not all state returns require efile, and GA allows us to mail our return in a return if nothing is owed. Once I chose efile I could not go back to change it Perhaps under each filing, use check boxes for method of filing, choices could be efile and file via us mail. then based on choice, TT could go down that flow path.

Takes too long to update application with the applicable amendment documents by each state and federal govt. App need a lot more effective navigations and display of information as you go thru the document. In my case, it didn't recognize last years 1099R as I pull over the saved document on my computer.

I love Turbo Tax. Have been using it for years. This year I was a little disappointed because all of the forms were not available. I followed the directions. I waited for the email informing me that the form became available. I hit the update software like it told me to do but the form never became available. I do not have the luxury to wait so I filed without it. Disappointing.

Turbotax incorrectly imported 2 separate 1099-R forms from my Merrill-Lynch accounts. Had I not caught this mistake, the error would have caused me to overpay federal taxes by $700 and overpay state taxes by $600 (plus a state penalty of $70 for under-payment). If TTax can't even do a simple import correctly, it seriously shakes my confidence in the entire product.

I have used Turbo Tax product to file our income taxes for at least 10 years. It has always been a very reliable product, and extensively thorough. This year, with the addition of the tax affected ...inclusions (or exclusions), the "no tax on tips, no tax on overtime and little or no tax on senior citizen benefits", there were some unique issues that caused me some frustration, when I couldn't dive deep enough into the free benefits of the program to locate answers and had to go to the experts on the phone. They did not charge me for this assistance. They were able to help me find the answers by changing how and where I put in the information. I may have saved myself a little frustration by requesting help sooner.

I've been a TurboTax user for years and have always appreciated the ease it has provided from year to year and the features it provides in switching from topic mode to form mode, etc. The issue this year seemed to be in changes to the way the import was done. It was messy for me -- it didn't get everything I needed and when I went back to get the rest it reloaded what I had and still didn't get everything. I had to manually delete all forms imported and start over.

Everything went well until I got to the filing section. I was able to efile my federal form, so I did but when I attempted print my state form I got stuck in a circle where it wanted me to pick efile or do later. I finally had to go back to the start of filing and pick mail my federal before it let me pick mail my state return

I would like to have a separate section or step for Qualified Charitable Distributions from the 1099-R. I missed it on my first pass through since it was grouped with other choices that seemed like obscure items. I had to look online to find where it was shown (hidden).

It took me over an hour to figure out how to sign in. Had to close my browser several times to get to where I needed to be. The constant pop-ups and questions are very annoying. I will be switching to another program next year. Turbo Tax has turned into a scam for $$$.

I did not enjoy starting my return only to have to stop because a form was not ready to take data. I understand updates but to just not work at all. Also, I encountered many glitches this time where I would go to a specific area, say forms, and could not get back to the input screen. I would have to shut down and come back in.