I was really disappointed this year. I used the Deluxe edition. Last year the program was easy, straightforward and I was able to see all my entries (like interest received) on one page on one list. This year I had to scroll down through several pages. Same with other entries. Biggest complaint was every time I exited and saved the tax form, I found the "saved" form had boxes unchecked when I reopened. Had to go through every entry each time I revisited the form to make sure everything was included. In my view, it went from an excellent program last year to a very poorly designed program this year.

I love this product. I can't imagine using any other tool to file my tax returns. With that stated, I do have an issue with the programming. It seems as though every year during the final reviews prior to filing, that an erroneous item pops up and require attention. This year it was demanding that I provideEmployer information for Schedule UE(unreimbursed job expenses). This obviously made no sense as neither my wife or I were employed at all. Consequently, I had to enter "dummy" data to satisfy the program and enable filing. This seems to happen nearly every year. It's not always the same issue, but always something annoying like this.

Mostly I am satisfied with the way turbo tax interacts with me. I do have an issue with going down a topic that I think I needed but then didn't yet the forms stick around. When doing the final review turbo tax then flags uncompleted forms as errors.

I've never run into the issues I've experienced this tax season. In the past, once your itemized deductions amount were greater than the standard deduction, the program automatically used the larger number in computing the overall taxable income amount. The handling of State return has issues related to the reporting of school tuition contributions. The system believes that everyone is making contributions to schools. You can't get through the review process for the state forms without putting something in the various boxes.

i started with the online version of turbo tax after receiving several emails about the product. for my needs i felt that the online version was extremely glitchy and frustrating to navigate through. its the first time i was frustrated with a turbo tax product.

I downloaded the desktop version which I've always used. I was then prompted to get the on line for free. The problem is I already paid for the desktop version so its very misleading and lead to a long night. I would have had to purchase the state for an additional $60 to get the "free" on line turbo tax. I'd already submitted so to do. my state taxes I had to redo them on the desktop turbo tax and then paper file state to avoid paying an extra $60 on top of the $80. Big rip off and might never use turbo tax again. Get it together TT and don't be so greedy!!

I have been a TurboTax user for over 20 years, but this year's experience has been extremely frustrating. The CAPTCHA login process was unnecessarily difficult and poorly designed—I ultimately had to contact support, and even the phone advisor agreed it was a confusing and unpleasant experience. This should not be happening with a product of this caliber. I am also increasingly dissatisfied with the ongoing push toward online-only functionality. I do not want my financial data stored or managed online, and I strongly prefer to keep everything on my local computer. If TurboTax continues to move in this direction and limit offline usability, I will seriously consider switching to another provider such as H&R Block. At this point, it feels like long-time users who prefer a traditional, local software experience are being overlooked. I expect better usability, fewer barriers to access, and more respect for user preferences.

On the plus side - I really appreciated the ability to resize each page. On the minus side - there was no consistency from page to page I also wish that your streamlined narrative referred more to the actual form. I file a schedule C and I have my spreadsheets referencing the actual locations they refer to. (Supplies Part ll Line 22, Other costs Part lll, etc) I need to reference the actual form to make sure I'm putting the correct amounts in the correct places.

I have used TurboTax for years and used to love the software. This year was an unbelievable pain in the neck. From trying to install the product to actually using it, it was a terrible experience. I will probably never buy TurboTax again, and will, instead, opt for H&R Block software, or pay someone to do my taxes for me and my family.

I had trouble from Fidelity downloading my data. fidelity should let you know what name should be entered to download the data. Not really turbo Tax problem, but I wish there was an easy way to know what to enter. I had problem with my IP Pin and that was the IRS problem, but I wish turbo tax could look before the people have to deal with a rejected tax form.