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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,022)
  3. 3 stars12% (3,622)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,111)

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Showing 1,421-1,430 of 29,527 reviews
Feb 24, 2026
Reviewer name: This MikeMike is Number 1
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is Pretty Good

Graphic User Interface changes from last year, in federal return section, made the software more difficult to use, not easier. The VA state section is not much better than using paper forms. The charitable contribution section is still clunky, although a little better than last year. The user should be able to delete all charitable contributions entered at once, instead of each entry one by one. This enables easier comparisons of itemized versus standard deductions. (I want to be able to more easily delete all my charitable contribution information if I end up using the standard deduction.)

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 24, 2026
Reviewer name: Lookinat a switch
2 out of 5 stars
2 out of 5 stars review

don't try to download the adobe they ask you to!

At the end, you asked me to download a copy of a new adobe so i could create a PDF. Now i can not send the pdf to my printer and adobe is now asking me to start a trial then pay in 7 days,,,,why could you not leave well enough alone-and you had to advertise for adobe.....

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 15, 2026
Reviewer name: dutch girl
3 out of 5 stars
3 out of 5 stars review

This year's version is disappointing.

I already made a comment that I was unable to import any of my information from my bank and my broker. It said I needed Quickbooks or TXF files. I don't have Quickbooks or TXF files, so I had to enter everything manually. That was very annoying. Also, I did not want to file my state tax forms electronically, and indicated that . However everything I printed referred to me filing electronically. My tax form showed a large N after the "e-file opt out" question, and I was unable to change that. I had clicked that I was NOT filing that tax form electronically. I am vey disappointed and that is why I gave only 3 stars this time.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 19, 2026
Reviewer name: gazeway
3 out of 5 stars
3 out of 5 stars review

Turbo tax works ok if you know how to do taxes

It is much harder to use than in the past. I use the forms mostly and fill them in myself, and there is no way to open an new blank copy of a form once one has been opened and filled out. I had to go to the easy method to be able to make a duplicate form. Also once a form is completed and reviewed it should be marked as checked instead of leaving it as update.review.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 12, 2026
Reviewer name: Bill6139
1 out of 5 stars
1 out of 5 stars review

Turbo Tax is Disappointing with upcharging

I have used TT for about 15 years. This year the software was attempting me to use on on-line version, which is where I started only to move to the more consistent desk top version. Also, I submitted by taxes and received a confirmation - only to receive a text indicating that I did not sign the return (which I know I did). I went back through the Intuit links to "correct" the error they said. The software has me resubmit payment information and tried to sell me multiple products and upgrades. In the end, the transmission would not go through because one was already submitted.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 8, 2026
Reviewer name: Kimmiejoe
4 out of 5 stars
4 out of 5 stars review

Highly Recommend TurboTax

I have used TurboTax for decades at this point. It is a trusted and valued software program for doing my taxes. I would like to see an improvement that if a state doesn't have state income taxes, confirm the payer's state, then if no tax requirements, don't keep asking to start state return or submit it.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 4, 2026
Reviewer name: Jackadsfnoer
1 out of 5 stars
1 out of 5 stars review

Turbotax is going down hill

I have used Turbo Tax for at least the last 12 years. Every year you make it more of a pain in the butt with all of the add ons and having to create an account to file taxes. I use this for simplicity but will be looking for a different software next year.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 22, 2026
Reviewer name: Kenjeffer
1 out of 5 stars
1 out of 5 stars review

1095 ERROR WHY ALL OF SUDDEN IS IT A PROBLEM FOR 2

I HAVE USED TURBO TAX FOR 15 YEARS PROBABLY. THIS IS THE S E I HAV HAD SUCH A PROBLEM WITH A 1095 ERROR AND IRS WOULD NOT ACCEPT MY RETURN BECAUSE OF SOME BOX NOT BEING CHECKED THAT SAYS I DIDNT PURCHASE ANY HEALTH INSURANCE MARKET PLACE COVERAGE IN 2025. I HOPE THIS LATEST TRANSMITTAL GOES THROUG. I HAVE WORKED ON THIS ALL DAY TODAY. THAT SHOULDN'T HAPPEN.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 30, 2026
Reviewer name: GrowingBelly_JB
4 out of 5 stars
4 out of 5 stars review

eFile screen same bug as 2024. 2nd bug - county

I like the walk-through approach even though this is 3rd or 4th year where we only get the standard deduction. The efile screen still hasn't been formatted to fit the screen so I can't click on continue without first making the taskbar disappear. TY 2024 had the same problem. When attempting to efile - received another error - this time it asked for my county?? Why couldn't Intuit pull this automatically from the zip code?

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 4, 2026
Reviewer name: asporty
3 out of 5 stars
3 out of 5 stars review

ok

this year seemed to me be much cumbersome than years past. for example, when asked if we had lived or received wages in a foreign country and answered no you then asked how much we earned. i went back several times to see if i marked something wrong which i did not. then i went back and started over on that section. there was another area that was cumbersome which i can't remember. i have used turbo for several years and this was the most difficult. a friend was asking me if i had problems at the time i had not started but i afterwards i did call and agreed.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405