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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,022)
  3. 3 stars12% (3,622)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,111)

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Showing 1,411-1,420 of 29,527 reviews
Mar 31, 2026
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Disappointed due to Virginia return issue

No problem with e-filing my Federal return. However, I could never get the Virginia app to respond so that I could pay $25 to e-file. I spoke with your technical support several times to no avail. I have used Turbo Tax for decades that this is the first time that I have been completely disappointed with your product. Whatever is wrong with the Virginia segment needs to be fixed.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 15, 2026
Reviewer name: ZBoss
4 out of 5 stars
4 out of 5 stars review

Data mining

Have to pay late fees for State TAX. TT asked to fill in data from 2024 file, to accomplish that, had to open 2024 TT State Tax file. TT was not able to obtain data itself, without my direct input! Could not cut & paste from .pdf file to 2025 State file. Of course I am lazy but TT should be able to obtain data from past TT 2024 file.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 15, 2026
Reviewer name: File Me Desktop
4 out of 5 stars
4 out of 5 stars review

Desktop Version is still awesome, On Line not so

On-Line version was NOT the same as desktop. I expected virtual look and feel and same outcome (pdf files, filing options) as desktop. Exited On-Line and shifted back to your known and trusted product. Particularly upsetting and off-putting was option at On-Line file step to pay $59 to e-file State or "Delete state return". (!) Desktop gives you options (to mail if you want) and if you chose e-file, state it is only $25.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick, accurate, top-tier tax filing experience that justifies the cost. Your feedback helps us keep a pulse on that balance.

Mar 17, 2026
Reviewer name: RDS14Fusion
5 out of 5 stars
5 out of 5 stars review

Another Banner Year for Turbo Tax

Again, another banner year for Turbo Tax - I have been using Turbo Tax from their first year to this year and have never had an issue. I really love the Review done at the end as well as the Audit Meter they provide. I have had rentals and my wife pass - and in these years I had no problems filling my Federal and State taxes. This year I tried the online version for myself and the traditional desktop for my mother and I have to say the ruling is still out on the Online version - I'm not yet sure I like the interface with the online and it would seem that even though I bought the desktop- there does not appear to be a method to go from the online version back to the desktop version.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 22, 2026
Reviewer name: notimpressed12345
1 out of 5 stars
1 out of 5 stars review

not nearly as good as it used to be

I was supposed to pick a date for when my cc would be charged for my federal taxes and no option was ever provided. After e filing the federal return, no further options for filing my state return was provided. I did not choose to e file the state return and there was nothing further listed for doing so after the federal return. your feedback option also sucks, I can't use a nickname someone else already has????

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 8, 2026
Reviewer name: SharonLRB
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is Fantastic!

I have used Turbo Tax for many years because it is easy to follow along. It also is much more accurate than I would be filling it out on paper, which is impossible now days. I also get my refund much faster filing online. It is very compatible with my computer. It really is an fantastic program!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Apr 4, 2026
Reviewer name: TDJ55
1 out of 5 stars
1 out of 5 stars review

Serious problem in Maryland TurboTax 2025

Maryland excludes a certain amount of pension income (such as IRA distributions) that are fully taxable as Federal income. The excludable amount is calculated in Worksheet 13a and reported on Forms 502 (line 10a) and 502R (line 11). However, TurboTax 2025 didn't include this exclusion as a choice in the list of incomes where Maryland differs from Federal. In our case, TurboTax didn't include any amount in 502 or 502R, and its final calculation showed us owing Maryland $12 rather than an actual refund of $2,400.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 12, 2026
Reviewer name: call me nothing
5 out of 5 stars
5 out of 5 stars review

Long time user

I have used TurboTax for years, always the desktop version. Recently, I have been hit in the face with; do it for free, do it on line (needs too much internet connection time), hire someone to fill in the numbers (if only they could gather the information), pay for expert advice (transfer the number in box 2 to the box 2 in the tax program), and bet on audit chances. E-mails, TV ads (I could be riding my bike while my taxes are being done - good luck finding my prescription receipts with me not at home) all cost money that could be used to lower the price of your software.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 23, 2026
Reviewer name: Are you Serious
3 out of 5 stars
3 out of 5 stars review

Turbo Tax vs Its Deductible and the 10 Month Saga

The program was average overall due to the fac that you discontinued ItsDeductible in October 2025. This unfavorable decision caused a lot of problems for those who utilized the ItsDeductible for the year and then had to find an alternative for the remainder of the year. Add to that, only one program Deductible Duck was able to transfer the data from the 10 months that had already been inputted and then add to their program. Deductible Duck did a yeoman's job in being able to transfer the data into Turbo Tax -however there are a few issues with the Form 8283. A lot of manual entries had to be made because Turbo Tax did not allow some of the data to be transferred. I would have used a different program other than Turbo Tax, but due to the last minute decision by Turbo Tax, my only option was Turbo Tax. I find it irresponsible on Turbo Tax's decision to stop a program used by many for many years and leave us hanging. Again KUDOS to Deductible Duck for saving the day. Deductible Duck is a great program for those of us that like to support those in need and hopefully they will be able to have other alternative tax programs we can use in 2026. Turbo Tax has really disappointed many.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 14, 2026
Reviewer name: Ed 20 wpm
3 out of 5 stars
3 out of 5 stars review

TurboTax is not as good as it used to be.

You do not make it clear at the time of purchase that the Deluxe version of TurboTax will not guide you through the process of claiming credit for foreign taxes that were paid. I spent an enormous amount of time to find this out. And not from Turbotax. By then, it was too late to download the Premium version (which, I think, but am not sure) will handle Form 1116 and all that is involved. Had I downloaded and installed the Premium version, I would have had to download and manually enter all my tax information all over again. The Deluxe version for many years has handled the foreign tax credit issue.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405