Every year Turbo tax gets more "user friendly" which is not necessarily a good thing. Instead of just typing in the two numbers on my 1099-Int, it kept asking for me to download. Several screens later, I could just type in my numbers. Also there is a bug this year. On the first page on the 1040-SR, there is now a check box that needs filling if you have lived in your main home for more than half of 2025. Turbo Tax did NOT fill it in. I had to back page it and do it myself. I don't think a lot of people can do that. I have been using Turbo tax since 1995 so I know a few tricks to work around the main interface.

Generally ok, but two continuing issues; 1) I use Turbo Tax because I don't keep up on tax law changes. For the State return, it invariably says to enter something "if your state allows it". That's why I purchase tax software, to answer those questions. 2) If you start a return and indicate you want to use the one free state return but don't complete the return until sometime later, it doesn't remember that and I get the charge.

There is a glitch in the Turbotax Illinois state software. When I attempted to transmit my completed federal and Illinois returns, the software kept requiring me to go back to IL Form EITC to claim an Illinois earned income tax credit, even though I did not qualify for it. I found this common complaint in the Turbotax Community blog. Eventually, I called Turbotax support, and Diane there assisted me in working around the glitch, advising me to check off the EITC claim form, but keeping the rest of the form blank. I was then able to file my taxes.

In the past, Turbo Tax used to make it so easy to do our taxes, BUT they changed their software this year and made it harder! The problem area is with RMDs. Firstly, after entering ones 1099R data, instead of asking if box 2a is the amount that you are paying taxes on and always have, the software asked a very convoluted question about the about whether the amount being taxed is on the form, without any explanations given! Secondly, when selecting non-qualified after choosing qualified for a plan the software leaves residual data in the 1099 worksheet that can, and did for us, generate a Tax Penalty when none is required. This does not generate confidence in the accuracy of the tax calculations! These problems should be fixed now, before the end of the 2025 tax season!

After using Turbotax since the 1990's, this is the first year I was disappointed. I had non-resident income for Michigan, and I was not able to download any of the tax forms for Michigan. Federal and Illinois tax forms were ok, but I will need to consult a tax account to finish the Michigan income tax

I always use the guide me step by step feature. The one thing that is annoying is that after answering each individual question I am returned to the menu at the top and must scroll down to where I left off. Why not return me to my latest position to avoid all the scrolling? Very time consuming.

tax penalty for ira distribution has a software issue. I contacted my services and they said the numbers were correct, however the internet says there is a software issue. I got to file my state taxes and can't more from there it keeps asking for me to change state...another software issues I can,t just print my state taxes and mail them...it says print and file (E)...I want to just mail then I already paid for both fed and state

I have successfully used TurboTax desktop for Mac for many years. This 2025 year, things went reasonably well, but with a few more hitches than before. The first issue was that TurboTax failed to complete its update, hanging on extracting the update. I had to trash the version I had and go back to the website to obtain the latest download. The second issue was that it failed to print vouchers or in factany information about my state estimated 2026 taxes. I needed to go to Forms, select the proper page, and grab a screenshot.

You've got to fix your bugs and reduce your e-file price. Spent 2 hours with support to buy another state return. Also, you claim free federal e-filing and charge $40 and $25 per state for e-file. We are living in 2026 where submitting things electronically is the norm. Charge more for the product and less for the add-ons.

Too many questions. For example, I know I want the standard deduction but I can't just select that as an option. For other categories I have to endure a long list of questions just to select one option. Maybe you could combine related questions and ask about the block, giving the option to skip or select at a higher level.