i found turbo-tax easy to use. the instructions are simple and easy to follow. you just have to come prepared to respond to all the questions...in other words, have all your annual records to income, investments, forms, govt forms etc.....as long as you are fully prepared, the system if easy to use and you should only need an hour or so to fill out all the necessary information and have the system file for you.

We've been faithfully using TurboTax since the early 90's and have never regretted it. We enjoy the simplicity of the Q&A flow and never having to view any of the forms unless we wanted to. All entries we make during the interview process places our responses on to the correct forms and in their respective locations.

It was a bit difficult to understand the FED 2210AI worksheet but I managed (in particular the Capital Gaines per quarter). My biggest complaint was not being able to get a. IL state refund direct deposited into bank account when I had EFILED last year, but you didn't know it.

The initial setup is confusing. It asks for something that is not named. What it is asking for. I figured it out but I can see why may people don;t like turbotax. I had a nice refund up until it transmitted the return, then it says something wasn't filled in AFTER THE FINAL CHECK! How stupid is that!

Turbo Tax made it easy to complete all the required paperwork. It asks the questions that prompt you (me) to answer what it needed to finish the required information. I still try to itemize my deductions, knowing that Turbo Tax will correctly tell me the best way to file; use Standard Deductions.

I am extremely disappointed in most of the changes that I have found this year. I have been a customer since 1997 and if my tax experience has to become a political support mechanism, this will be my last year. I also cannot, for the life of me, understand the removal of the one thing that made charitable giving documentation less painful and mysterious. In these many years, that is the stupidest decision I have seen you implement. Several of my friends are already seeking alternate software for next year. Boo!

Main reason for using TurboTax is it allows forms for spouse having a foreign bank account (TaxCut did not). The process is straight forward and basically simple. Occasionally some sections seem overly complex but then that goes to completeness which is a good thinh

Your software would not allow me to pay for my state e-file. I spent a total of 3 hurs on the phone and screen share with 2 support people (who were great bu limited). ENd the endte ecommendaiton was for me to mail in my return? Is this what i paid over $70 for? I don't think so. Please fix your bugs.

I've been using Turbotax for over 15 years. This year, 2025, I had many problems navigating through the forms. I coudn't back-track to find the location of where a number/amount came from. And one reoccouring frustration: having to back up 5-10 forms, change a value, then continue 5-10 times to return to where I was. I'd like to see a new feature; more information on the review page. Things like "Due to the changes in tax law, you owed/saved $Dollars. You may want to increase your withholdings by this $ amount to avoid penalties." Etc. One more thing, I will never want to do my taxes online, so don't ask me.

Product calculations are accurate and the interface is easy to use. It is annoying the continuous popups trying to trick you into buying personal advisor ($60), insurance protection ($45), or State filing ($45) when it is not required in my state. Be CAREFUL not to unintentionally select them!