Bring back the option of only printing required forms BEFORE FILING. This year I was not able to see the TINY forms on the left and had to print all FIFTY pages. I like to look over the forms (that I selected) before going to filing in case I need to change something. You should reimburse me for ink and paper.

Purchased the desktop version but tried the "upgrade" online offer. BIG MISTAKE! After 2 hours online, I was still not ready to file, so I decided to quit and go back to the desktop version. So many issues online, from importing last year's info to updating the forms and importing for financial institutions. Stop changing what works and focus on getting it right the first time.

I have been using Turbo Tax for many years. Unfortunately, for the 2025 tax return, I was unable to load the software onto my Windows 10 pro computers, as the software required Windows 11. So, I purchased a new Windows 11 computer on which I installed TurboTax for the 2025 tax year.

Overall good and easy to use, but options regarding payment are flawed for payment plan options. Overall it guides through well but the interface does not give proper features to identify a payment plan being requested and approved as it suggests doing.

Mostly I am satisfied with the way turbo tax interacts with me. I do have an issue with going down a topic that I think I needed but then didn't yet the forms stick around. When doing the final review turbo tax then flags uncompleted forms as errors.

I have been using TurboTax for approximately 30 years. As I expected, while IRS requirements have become more complex, TurboTax's presentation, insertion of data, completion, review and filing were very straight-forward, easy to accomplish including checking hints and "Help" information, and easy to e-file. The only thing I did have an issue with was when I had a problem with finding my desktop version, attempted calling, only to be met with a 2 hr wait - my experience with TurboTax has not historically met with that level of customer disregard and I believe it can only detract from how good the program itself is.

Not as intuitive and more difficult navigation than prior years. I think the tax rules that Intuit lobbies so hard for may have started to flummox their coders. Way too many pitches to add this or that additional cost service. Updates do not install seamlessly. Sometimes TT just shuts down without updating. Sometimes it updates and shuts down. Rarely does it it update and restart. I also had an issue with downloading a 1099 from a financial institution that has worked fine for years. Might be them, but TT doesn't give you any guidance on how to handle the situation. Like most products these days, seems to be a case of 'provide the minimum, charge the maximum'.

Closed out several times during entries and had to reopen. Froze when I was entering information and I had to hard close the app. Additionally, it is not mentioned that I would have to download Rosetta to use the desktop app. It seems to me that Turbo Tax is trying to force users to use their online version. I am very unhappy with this decision. I will look for alternate software next year.

Have been using the product for about 20 years and feel comfortable with it. However I tried to use the online version as suggested, but was not able to resolve the "errors" it was presenting to me (could not find how to get to the forms directly ?). So I had to start over again with the desktop version and successfully filed the return.

I bought the software in January. The program crashed after updating the first 2-3 times I used it. Once, the program asked to update after I finished my state tax form. When it returned after the update, some of my entries had been lost or changed. I have used TurboTax for more than 20 years and this is the most trouble I've had with the program