I fully recommend buying turbo tax for desktop. I purchase deluxe, includes a free state, ALSO, easy to look at forms as you go, easy to go back and redo items as well. Plus I can file 5 tax returns for free for less money then the app version/online.

I've been using TurboTax about 20 years. I've never had an issue, but had several this year. Some questions were not asked in the EasyStep, then appeared as an error, or were simply not answered on the IRS copy. I hope to see the inconsistencies and flow improved next year.

Some issues with having to manually make updates to some fields in Federal tax forms that should have automatically been updated based on my state's requirements which came back as errors then requiring me to find the form & fields to make the updates too. TurboTax software should have done this automatically and then notified me of the correction done.

There is a glitch on form 7206 line 11 which incorrectly calculated my taxes. I had to contact a turbo-tax professional to correct the issue and we had to manipulate the information on the forms to get the correct calculations and then file an amended return. I found it in reviewing my taxes from previous years. The professional was very good but I don't think the people he had to contact to resolve the issue understood the problem. I feel someone at Turbo Tax should have corrected the forms when it was brought to their attention..

The person I connected with for Live Help and I think she gave me the right advice which did help although I would have felt better if I could have connected with a Time Share Expert. Also, you need to bring back ItsDeductible. I had to find another tool for tracking. It was so much more convenient having it in the tool. I would have given you 5 stars if you still had this in the tool.

I discovered an error in 2025 TurboTax Deluxe that incorrectly transferred data from my federal return to my state of Michigan return. Had I not been suspicious and spent over an hour going through forms, line by line, it would have been a $600 error in my state return. I'd be happy to explain it to one of your representatives. In exchange, I would like my payment for this year's software returned to me. Or I would except a coupon for a free download for next year.

Both my Federal and State returns were rejected due to the fact the ID PIN was missing! This was due to the fact that at no point in the process did Turbo tax request the PIN, nor warn it was missing during the review for errors. Given IRS was not forthcoming with the PIN, I finally found I had to log in to their web site to get it. I found the entry point to enter it and resubmitted the return.

Love it. I have been a user for years; only downside recently is that the desktop app is constantly asking to add more "priced" options, as well as, getting users to try the "online" version, which worries me. I fear it is a forewarning of intention to future non support of desktop versions. I hope I am wrong. I love the product, as is, and having been using it for decades....

Some brokerage companies/banks are not included in the direct import. A lot of the "guidance" is too vague to be of use. The new way that it shows income/dividends/interest/etc is hard to read. State tax portion is poorly done and even more vague. Payment of fees for submitting taxes is messy. Tries to trick you into paying an additional fee. Program says data is good but it still gets bounced back.

Electronic payment fee not accepted for my credit card until I used one I did not wish to use. The form on the turbo tax deluxe did not work properly and on line help unable to resolve. Apparently very poor technology on filing tax return. I used this filing method for over ten years and this is the first time your technology was unable to use for on line filing.