The online program is lacking and we wanted to use the software version. TT forced us to use Windows 11 when all our records are on our Windows 10 network which still works fine and securely. A total unnecessary pain in the rear. Also there are many errors in the program—too many to list here, but I will list them if someone inquires.

I have used TurboTax for many years. Normally I purchased the CD and downloaded to my computer. Last year I purchased on-line and found it was identical to the format on the CDs. This year I again purchased the on-line version but found it differed from the format I have grown accustomed to and in several screens, there was some confusion. I struggled through but was uncomfortable with the changes. I even had concerns the on-line version may not be from TurboTax and might be malware.

we've been using TurboTax for years to do our personal tax return, plus those of our child and my elderly mother. It is straightforward to use, the cross checks help identify any possible missing information or errors and we have everything easily accessible if and when needed. Return preparation is done in the convenience of your home and on your schedule. Convenient/fast/accurate. TurboTax takes the anxiety out of of tax preparation,

Did not engage with a Turbo tax live expert. Was not going to pay that much for justifying what the government has stolen from me. I do not like the push to doing my taxes on line. If I say I want it on my desktop then that's where I want it. Just got done trying to find out status of my refunds. Took me 20 minutes and the help button to finally get there. Why wasn't it there when I opened my file? I like the welcome screen that was used in previous years when I would open turbo tax and it showed the returned I had worked on rather than having to make a search through my files to find it. Some features were improved on yet others I feel got worse. You need to remember this should be programed for someone that doesn't like or is not familiar with doing a return. I don't know if Turbo tax is accurate or not, I sure hole so.

I have been using TurboTax for more than 25 years. Over the past few years TurboTax handling of Health Savings Accounts has improved and I greatly appreciate it. Unfortunately there are a couple bugs that have been persisting for several years now and Intuit still has not fixed them. 1. TT should transfer my checking account information that is used every year for my refund, however on the state of Michigan product TurboTax ALWAYS changes the account type to a savings account and EVERY year I have to manually change it back to checking. Also, when about to file for state of Michigan, TT displays the account and routing number and has you confirm that it is correct, then TT forces you to to retype the routing number and account number even if you used it the previous year..... And then when you move on to the next screen you have to re-type it again even though you have already confirmed it and retyped it. 2. One of the most frustrating changes that TT has made in recent years is to make it very difficult to E-file federal taxes then paper-file the state taxes. Federal E-file is included in TT Deluxe and it is easy enough to E-file federal but then it assumes you want to pay extra money and E-file the state as well. It will not give you the instructions and the ability to print the state forms for paper filing after E-filing Federal. You have to back up then tell the software you want to paper-file the federal return and the software is quick to warn you not to paper file after the E-filing is complete, but at least then it will give you the instructions and the ability to print the state of Michigan tax return. It used to be great and allow you Federal E-File and Paper-file State THEN save either key worksheets or all worksheets for either Federal or State, now it just lumps it all together and you have to choose which pages to print or save. Anyway, if Intuit decides to fix these bugs I would be much more likely to give a more positive review next year.

Forms list is inconsistent in naming of files. Worksheets ask questions in a different order than the order on the form. Questions fail to include the line number to which the data is used. When looking for a source of information on a Line, there may be multiple forms as possible sources. Sometime a Dollar amount is listed. This is helpful. Otherwise, please indicate which form(s) are the source of the information.

Awful. I pay for TurboTax to be correct. Having to file an ammended return (along with $600) because TurboTax can't keep up with tax law (Georgia SALT limitation) is unforgivable. I will have zero confidence in my returns going forward, so I probably need to look for new tax software.

Turbo Tax has been great up until this year. Now, the "It's Deductible" to figure the amounts of non-cash charitable contributions is no longer included. This means we have to use outside sources to figure the values of contributions. I will be looking at other tax software programs to use next year.

I found working with turbotax more difficult this year. Downloading and entering my product code was not straight forward. Turbotax wanted to sell me another version which I had already purchased elsewhere. The forms for my state seemed missing pages or incomplete.

Filed my federal return early as I was owed a refund and the process was great. I had to wait to file the state return but when I reopened the software it won't let me continue but instead tries to get me to refile the federal return. I've been unable to efile my state return. I didn't have these issues in past software versions. Federal and state often have different due dates - I should not be forced to file them together.