It is still simple and easy to use. Although, there was a glitch that would not allow last year's info to be transferred, but it was corrected the next day. When the problem initially happened, your AI assistant blamed it on my 'corrupt' file. But I checked out my file and found it to be okay. I just shut it down and came back the next day hoping you all found that your program was iffy. And so it was. When I booted it up the next day, and the update happened, it worked.

I have used TurboTax for many years. Normally I purchased the CD and downloaded to my computer. Last year I purchased on-line and found it was identical to the format on the CDs. This year I again purchased the on-line version but found it differed from the format I have grown accustomed to and in several screens, there was some confusion. I struggled through but was uncomfortable with the changes. I even had concerns the on-line version may not be from TurboTax and might be malware.

The imports from financial institutions all failed. Received "Success" message but no data downloaded. Tried to enter the data manually, but no instructions could be found on how to do it. After I learned how to do it by searching the TurboTax user community, I found it very clumsy - too many steps for each entry. I have used Turbo Tax for many years, this year's (2025) version is very disappointing.

The product is buggy and the amount of upselling is obnoxious. The first time I attempted to do my taxes I got to the end and the program crashed without saving everything. I had to do my taxes entirely over again. Half of the 1099 div/int forms I tried to use didn't work. At every opportunity Turbotax trys to funnel you into spending more money. When you say no, it wastes your time asking why you said no. I will never use turbotax again.

I have used, loved and recommended TurboTax for over 15 years. I appreciate the questions that guide me through every tax situation. Unfortunately, this year I was prompted to pay my state taxes by credit card (which I did) and then told when I wanted to efile that I could not use a credit card if I made contributions (wildlife fund, etc.) which I always do. Therefore I had to pay AGAIN in order to efile my state along with my federal taxes. VERY IRRITATING! Now the IRS has double the amount I owe and I will have to wait for processing to get he duplicate amount refunded.

Eileen, the tax expert I worked with, was knowledgeable, professional and thorough. She quickly resolved the issue I experienced. It was a question about reporting RMD distribution requirements. She was able to give me the answer that allowed me to complete my return. I highly recommend Eileen as a valuable asset to TurboTax.

Inputting multiple foreign taxes was not good. Read the additional information and did as instructed starting with the highest and selecting done. But when I then went back to attempt to add a second entry manually, it would not allow it. The second entry was not automatically inserted via TurboTax.

Great experience with Turbo Tax. I will be honest with you. In 2023, I was having difficulty with the module to physically pay for the California state e-filing option. I had issues going from your app to the Turbo Tax payment app. It was frustrating and time consuming. I ended up trying to contact your organization by telephone but apparently did not reach you. Ultimately, a hacker got through to my computer and created a big problem for me. That experience caused me to switch to H&R Block for 2024. However, the style of the software wasn't as good as what I had been accustomed to expect for all these years (decades actually). So, I switched back to your product and was very satisfied with it. Especially the seamless paying for the California e-file option with my credit card. Am back to being very satisfied with your product. Great accuracy, features are great, guidance continues to be excellent. Interfaces improved per my discussion above.

I recently used TurboTNew!Click to editax to file my taxes, and I was really impressed with how user-friendly the program is. Everything is laid out in a clear and simple way, making it easy to understand each step of the process. I was able to complete my taxes on my own without any problems because the program guides you through everything. What I especially liked is that if you do want help, TurboTax can walk you through the filing step-by-step so you don't feel lost or overwhelmed. And if you ever need additional assistance, they have tax professionals available who can answer questions and help make sure everything is done correctly. Overall, it's a wonderful program that makes doing taxes much less stressful. I would definitely recommend TurboTax to anyone who wants an easy and reliable way to file their taxes.

Turbo Tax has been great and I have been using Turbo Tax for years. However, Turbo Tax NEVER CHARGED a percentage of the amount due before. Therefore, I will mail my return and reconsider using Turbo Tax next year. In addition, I will inform my family members and friends who also utilize Turbo Tax of this extra percentage charge -along with having to pay for Turbo Tax!