Everything works as expected. Ever year I use this I get upset because the font is SOOOO small. I try adjusting resoultion size but then many boxes are off the screen. PLEASE give users (especially for Seniors) the ability to increase font size se we can read the printing

To make Turbo Tax better: 1. put a "SAVE" button on the form so you can save your return with one click. 2. Make the window default to a larger size so you don't have to stretch it or increase the font just to see it. 3. Stop asking me to buy your extra services. 4. Explain things more thoroughly. Mostly you do a good job, but there are things I had to look up on the internet to figure out what they mean.

The AI generated responses with pretty simple questions were not helpful. If I googled the question I could get better information from intuit or other resources. I would prefer to e-file but turbo tax did not support one of the SC forms and had to file the state by mail. It is not intuitive that you have to stay on the first screen you are not going to e-file the Federal return to get the option on the next screen to file the state by mail. Again the AI response was not helpful and had to google to get an intuit response.

The last couple of years (at least for TT2024 and TT2025. I have had trouble signing into my account and also efiling my return. The program itself is great and I have used it for many years (nearly 20). I don't plan on switching, but you should do a better job.

I purchased two copies of turbo tax so I could do taxes for myself and another copy for elderly family member. Once I got home, I was shocked to find out that I can not install turbo tax on my PC or on the family members PC. The reason was that these have Windows 10 operating system. Both of these PC's were custom ordered for high performance and can outrun any new PC sold today, so I have no intention of being forced to upgrade to a newer computer that has much lower performance. I don't understand why Turbo Tax will not install on Windows 10 (my company develops software and these engineers report to me, so all your excuses don't work for me. My company has to support Windows 10 and we easily do. We will eventually require customers to upgrade, but not immediately. So, I am returning one copy to the store I purchased it at because "it will not install" and I am forced to use another PC for the first copy. Short version, I am going to handle my taxes with another software company. You did not handle the Windows 10/Windows 11 change suitably and I lost the money I paid for the family member... so, I won't use Turbo Tax any more.

I've used TT for many years, but it never seemed this disjointed with an often irrelevant workflow. I had to use Gemini AI to get past the Canadian RPP, which Gemini noted was a known problem for more than one year that is still unresolved. I've never lived in Canada, but it did not stop you from forcing me into that loop that never ends. I teach personal finance and recommend TT regularly. I will be more reserved in my recommendation in 2026. I will use TT next year, it will be my first year of retirement. If it is like this year, I will be saying goodbye and looking for an alternative. I would be sad to do so, but that is not as bad as the frustration experienced today. Sincerely, Allen in Virginia

I have used Turbo Tax for years, but 2022 the IRS filing date was 10/16/2023, on extension. However for some reason I could not E-file my return, so I had to print it and mail it certified mail. What happened was the preview print out was mailed. I paid for Audit Defense. In December 2024 I received a notice that I owed a bunch of money to the IRS. Due to not receiving a 1099 for $25,850.

Turbo Tax Sucked this year. I have used Turbo Tax for 6 years in a row and this is the 1st year that I had to enter all of my information manually. It would not import any of my docs and it was a pain in the butt!! Plus I had to buy a new computer because it will only run on Windows 11. Not Happy!!

Guidance in some areas is poor/non-existent - not nearly what it used to be. Help is very limited (only available for additional fees!). In a couple of instances, unrelated pop-up windows appear that have absolutely nothing to do with the current area/topic ("name your Canadian retirement account" in the middle of social security forms! I have NOTHING and never did have anything to do with Canada.) It seems Turbo Tax is ONLY about the money - taking your money under the pretext of "helping" you. These practices just seem to question reliability/dependability. After years of using Turbo Tax, simply wondering if this is the way to continue! So tired of buy this, buy that etc. etc. Seem to be less impressed with Turbo Tax every year.

overall good interface however your Help feature design is terrible. It is only providing pre-generated questions and options, and one cannot enter a question or search for a topic. Very very archaic design. I had to resort to using my account for ChatGpt to get the answers needed for Turbotax.