One state return was included with the price of the software. I had to exit the program when I was not completely finished with my state return. The next day when I opened my state return, finished it and was then ready to file my taxes, the software considered the re-opening my state return as a second state return and I had to pay $25 to file my state return even though one state filing was included with the original purchase of the software.

1. Several times my use of TurboTax Deluxe was interrupted with ads to pay more to get the features of TurboTax Premium. This is an annoying distraction. 2. At the completion of my Federal and State tax return preparation, I see that I must pay an additional Premium Service of $45 to have my FEDERAL tax filed. It would have been a better business ethic to make the change in cost for the 2025 Tax software known to the purchaser before that person purchased the product.

Usually TurboTax is a great tool for tax prep. But this year it skipped a vital step in preparing my state return. It counted my pension income as actual income without requesting info about its type and tax status. This caused TurboTax to base its calculations on an incorrect income amount and conclude that we owed tax and a penalty. It started to calculate a penalty, as well as estimated 2026 payments, when I stopped to review the entire process. That is when I found the missing screen and corrected the entry. I think TurboTax should have discovered this missing information much sooner!

Turbotax forced me to file through the desktop version this year secondary to a PEO social security witholding issue. That would have been OK, except the software would not allow me to efile in all four states I work in. Just seemed needlessly cumbersome. I guess it got the job done, but not without considerable leg work on my part.

Well Turbo tax seems to be pretty good so far, I am use to using a program like this I have been working for a Tax company for 4 years and it i very similar . The only things that threw m here was you all required us to have our AGI from previous year to File. I think that is wrong my company I work for Don't Do That. I of course had to go on IRS.gov to get 2024 AGI.

Twice this year, on two different occasions, Turbotax tried to sneak in an extra $45 fee as I was getting ready to pay to efile my state tax return. If you accept their suggestion to pay by deducting the $25 efile fee, Turbotax automatically adds in a "Premium Service" which tacks on the $45 fee!! You have to go back and look real closely to see that you can skip this "Premium Service" and the $45 fee simply by paying with a credit card. This sneaky fee is not a good look for Turbotax!!

Mostly I am satisfied with the way turbo tax interacts with me. I do have an issue with going down a topic that I think I needed but then didn't yet the forms stick around. When doing the final review turbo tax then flags uncompleted forms as errors.

The product is buggy and the amount of upselling is obnoxious. The first time I attempted to do my taxes I got to the end and the program crashed without saving everything. I had to do my taxes entirely over again. Half of the 1099 div/int forms I tried to use didn't work. At every opportunity Turbotax trys to funnel you into spending more money. When you say no, it wastes your time asking why you said no. I will never use turbotax again.

The imports from financial institutions all failed. Received "Success" message but no data downloaded. Tried to enter the data manually, but no instructions could be found on how to do it. After I learned how to do it by searching the TurboTax user community, I found it very clumsy - too many steps for each entry. I have used Turbo Tax for many years, this year's (2025) version is very disappointing.

It seems to get worse every year. Spent hours searching for checkboxes hidden deep in the guts of the software. Trying to research the help function is a crap-shoot.. I was extremely lucky to be able to find solutions, which were often so obscure I'm shocked that anyone found them in the first place.