Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,022)
  3. 3 stars12% (3,622)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,111)

Member photos

Sort by |
Showing 1,311-1,320 of 29,525 reviews
Apr 14, 2026
Reviewer name: RangerDS
1 out of 5 stars
1 out of 5 stars review

TurboTax "MAYBE" is a Great Product!

This is an adendem to my original comments below. I am very tired as to getting IRS rejects four times regarding the AGI and everything is correct. Thanks for everything. I haven't done my own taxes since 1995 & was a little apprehensive. My brother-in-law has used your system for years and said to me "You can do it!!" So I said Ok and bought the Program. Everything worked out fine and answering the questions made the process very easy. The figures basically matched my return from last year from my former Accountant except for the entry amounts differing due to income/expense changes. Thank you. Everything was great!!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 8, 2026
Reviewer name: Steve7331
4 out of 5 stars
4 out of 5 stars review

TurboTax got the job done

I have counted on TurboTax to file taxes for many years. The prompts to buy add-on services was annoying. It's good to know where to click if I should want to buy a service, but being prompted so many times reduces my confidence that the TurboTax product is accurate and complete as delivered. Also, I prefer to manage my digital financial information. Using the online version of TurboTax means that a copy is there in addition to the copy sent to the IRS.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 27, 2026
Reviewer name: Tarheel Joe
5 out of 5 stars
5 out of 5 stars review

T T guides me through every income & deduction.

I have relied on TurboTax for many years and have consistently found it to be accurate and thorough. The software has effectively identified and addressed any potential errors or omissions, giving me complete confidence that my deductions are correctly entered and that all required income items are properly reported.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Mar 27, 2026
Reviewer name: DN429
3 out of 5 stars
3 out of 5 stars review

Fonts way to small

Everything works as expected. Ever year I use this I get upset because the font is SOOOO small. I try adjusting resoultion size but then many boxes are off the screen. PLEASE give users (especially for Seniors) the ability to increase font size se we can read the printing

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 5, 2026
Reviewer name: Lito E
3 out of 5 stars
3 out of 5 stars review

Illinois state refund status

I have filled my Federal and State tax on line . I shows that e file was accepted last Feb. 6, 2026. Up to this time I have not received my State fund return. How can I get the status of my refund . Is there a contact number for a live agent from turbo tax who can assist me?

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 26, 2026
Reviewer name: Fred LY
5 out of 5 stars
5 out of 5 stars review

My Experience with 2025 TurboTax

I have been using TurboTax for approximately 30 years. As I expected, while IRS requirements have become more complex, TurboTax's presentation, insertion of data, completion, review and filing were very straight-forward, easy to accomplish including checking hints and "Help" information, and easy to e-file. The only thing I did have an issue with was when I had a problem with finding my desktop version, attempted calling, only to be met with a 2 hr wait - my experience with TurboTax has not historically met with that level of customer disregard and I believe it can only detract from how good the program itself is.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 24, 2026
Reviewer name: Dsapointd1
2 out of 5 stars
2 out of 5 stars review

TurboTax continues to get harder to use

The guidance is poor, seeming to skip subjects and uses too many unexplained acronyms. The help is useless. I've been using TurboTax for years and have noticed a steady degradation in its ease of use. It seems that may be a ploy to get people to give them money for advice and buy audit insurance from them.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 28, 2026
Reviewer name: CHSMightyMo
3 out of 5 stars
3 out of 5 stars review

Glitchy Program This 2025 Tax Year

I have been using TurboTax software on my desktop, now laptop, computer since 1996! It was always reliable and easy to use EVERY YEAR! Over the years I've had to file simple and very complicated tax returns and TurboTax handled it all. Until this year. I downloaded the 2025 tax year TurboTax program and it was incredibly "glitchy". I kept having to restart the computer when it got "stuck". Then I had to uninstall and re-install to escape from a State Tax loop, then when I got it going for my state, it wouldn't accept a credit card to pay the $25 fee for electronic filing. The program froze with an error message to keep trying again, and I did several times. Finally I gave up and printed my State return to file by mail. I'm so disappointed in the program this year! I'll try again next year, but please fix the problems. Thank you for such good service and product over the years before this!!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 27, 2026
Reviewer name: Eldon520
4 out of 5 stars
4 out of 5 stars review

Still a good program

It is still simple and easy to use. Although, there was a glitch that would not allow last year's info to be transferred, but it was corrected the next day. When the problem initially happened, your AI assistant blamed it on my 'corrupt' file. But I checked out my file and found it to be okay. I just shut it down and came back the next day hoping you all found that your program was iffy. And so it was. When I booted it up the next day, and the update happened, it worked.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 7, 2026
Reviewer name: uncertain2
3 out of 5 stars
3 out of 5 stars review

uncertain

Uncertainty at this point Because I had a bad experience with the online version (Disingenuous a ripoff) which allowed me to prepare one return only, therefore as per the suggestions of representative at Turbo/tax, I had to buy another version which is this, and at this juncture i haven't had the opportunity to see if it allows me to prepare additional returns.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405