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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit

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Showing 1,301-1,310 of 29,437 reviews
Feb 18, 2026
Not a rookie
3 out of 5 stars review

Good in some ways but not intuitive in others

Generally good but the Desktop Deluxe version seems inferior to the next level versions I have used in the past in more than just guidance. It almost seems archaic in comparison. I had to go back several times to figure out why I was being led by the leash to where I was going. I had no problem saving my file easily as a PDF but make it easier to save in TurboTax's format so I can save it on a portable hard drive for use later (next year) on either a Windows or Apple computer. Not intuitive to have "print" being used to "save"! Also found it non-intuitive to just accept the fact that for some reason I wasn't getting the benefit of tax law changes until I used my personal knowledge when looking at the final product to determine the way income related to the calculations. It seems like there ought to be a better way to meet the needs of the customer. I'm likely more tax savvy than average as I have completed my taxes on paper "back in the day" and know how to complete the forms but at this rate I think I could file my taxes myself about as easily as I can using TurboTax Desktop Deluxe.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 13, 2026
DrEdTx
4 out of 5 stars review

One major weakness in Turbotax

When INTUIT canceled Its Deductible in the middle of the year, it created many problems and difficulties for your clients. A program such as Its Deductible married to the Tax program is significant and worth paying a fee for. Please consider re-inventing the wheel and bringing the program back.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 18, 2026
VV55 Texas
5 out of 5 stars review

Why I use Turbo Tax every year.

I have used Turbo Tax for years and each year the application walks me though the process in a systematic way which allows me to compartmentalize my documents in a more organized manner. Turbo Tax takes the computational process and effectively populates all the necessary forms and tables which enormously simplifies my tax preparation.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Feb 13, 2026
GBBIII
3 out of 5 stars review

Obsessed with e-filing

I like Turbo tax and have used it for years. This years version is irritating when it comes to options for e-filing since you only get an option to e-file Federal and State. Why would I pay $25 to e-file a state return when I owe the state $27? That is almost 100% of my tax bill. I will continue to mail in state returns with a check until they are free.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 25, 2026
ES51
5 out of 5 stars review

No Better Tax Software for Home Use

User for 20+ years. Easy to use and navigate. Very thorough. Deluxe Edition works well for my rental properties, small business, and sale of my S-Corp shares. I have seen steady improvement in the user interface through the years and technical support has always been great.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 12, 2026
RGSJR2
4 out of 5 stars review

Best Tax Program Available

In some ways the tax program was more difficult than in past years. I found that questions were asked without explanation of their meaning. Things were explained better in previous years. regardless, I feel that Turbotax is the best tax program available'

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 14, 2026
Dissapointed in TurboTax
2 out of 5 stars review

Disappointed it didn't indicate BBB social sec ded

Worked as always!. However, big negative was that I wish there would have been some sort of indication that we were getting the $6000 social security deduction for my wife who is 65. I had to google/AI if the deduction was baked into the program and just not visible. Google/AI said it was, which we expected as our tax bill was much better than last years. It's like they don't want Trump's BBB to get any credit for the tax relief.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Jan 26, 2026
Danimal1313
5 out of 5 stars review

Good Product, I'm Back Again

Very easy to use. Been using for several years and it's just an easy-to-use app. Importing info from last year makes it easier to start. Recommendation: Add a button on the expenses front page (where you choose guided or I'll choose) to allow the user to skip this section. For our taxes, we have far too few deductions to consider itemizing and having a simple button to bypass that section would be helpful. (I don't recommend that feature for income since if someone is filling out the info needed, they'd very likely, almost certainly, have income to enter.)

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Jan 28, 2026
ChrisCrossCrash
2 out of 5 stars review

TurboTax Doesn't Allow Me To Input NRA for SSN

I used TurboTax Desktop to file Married Filing Separately with a non-resident alien spouse who does not have an SSN or ITIN — a situation that is explicitly allowed by the IRS. TurboTax allowed me to complete the return, but then let me e-file knowing the IRS would reject it, only to fail at submission with an SSN mismatch error. At no point did TurboTax clearly warn that e-file is impossible in this scenario or that the software would force me into paper filing after the fact. This resulted in: Wasted time troubleshooting an error that isn't fixable via e-file Confusing and contradictory guidance during the interview process A requirement to paper-file despite paying for software marketed as e-file capable TurboTax should detect this filing scenario early, clearly explain that paper filing will be required, and avoid guiding users down a guaranteed rejection path. This is a common situation for taxpayers with overseas spouses, and the software experience does not handle it well. The tax calculations themselves are fine, but the user experience and lack of upfront disclosure made this far more frustrating than necessary.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 12, 2026
TurboTax2025PITB
1 out of 5 stars review

2025 TurboTax is a major disappointment

Interface is constantly trying to sell additional services I already declined and the default button is to buy what I already said I don't want to buy. The font is too small, I had to change my settings to read with my glasses on. The 3rd party payment page would not fully display all the fields with the display settings on large, I had to change my display settings to see all the fields. 2025 TurboTax required a OIS that my MacBook could not upgrade to. The donations section no longer provides the estimated values of goods like prior years creating more work.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405