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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,022)
  3. 3 stars12% (3,622)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,111)

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Showing 1,301-1,310 of 29,525 reviews
Mar 16, 2026
Reviewer name: TKKC
4 out of 5 stars
4 out of 5 stars review

No option to print required forms only

Bring back the option of only printing required forms BEFORE FILING. This year I was not able to see the TINY forms on the left and had to print all FIFTY pages. I like to look over the forms (that I selected) before going to filing in case I need to change something. You should reimburse me for ink and paper.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 9, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

turbo tax is not a good product

THIS HAS BEEN A TERRIBLE EXPERIENCE>>AT THIS POINT I HAVE NO IDEA AS TO WETHER OR NOT I HAVE SUCCESSFULLY FILED MY STATE TAXES OR NOT.. Turbo tax used to be a great product but it has gone down hill. Everything now is about upsale and additional charges...

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 8, 2026
Reviewer name: bdrandco
2 out of 5 stars
2 out of 5 stars review

Disappointed in TurboTax

The guidance does not cover everything when it comes to self-employment business. I had to download instructions from the IRS and go into the forms directly to ensure everything was correct. TurboTax's Easy Steps did not have narrative to address the issue. I finally found what I needed reading other peoples posting on the Community Blog.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 22, 2026
Reviewer name: Fred MA
2 out of 5 stars
2 out of 5 stars review

Bring back donations estimating as in 2024

I have used Turbo Tax for over 25 years and have had no issues. Until now,, you have deleted the donations estimating schedule which puts a large burden on a preparer to complete donations. Please bring it back in 2026. I am an annual subscriber, if 2026 donations are not returned I will look for another software going forward.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 21, 2026
Reviewer name: Linry
4 out of 5 stars
4 out of 5 stars review

Turbo Tax still my product of choice but...

Seems like there were more bugs/glitches this year - or maybe just ones that applied to me. Got a few error messages and situations like TT suddenly quitting, but was finally able to file. With the Energy Credits, TT forced some entries that I didn't think applied to me but resulted in zero dollar impact so I just shrugged them off. Also, some of my Schwab 1099 data didn't transfer cleanly. It would be nice if you offered the option to partially edit exported information. I didn't want to undo the export just to fix one entry.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 1, 2026
Reviewer name: LetMeDownload
1 out of 5 stars
1 out of 5 stars review

TurboTax has serious hanging download issue

I have never had any technical issue with TurboTax in the last 20+ years. TurboTax 2025 unfortunately is total opposite. It asks me to download the latest update every time I launch TurboTax 2025 but every time it just gets stuck. Many times the program won't let me skip downloading the update. I had to download the manual update patch to get around the issue to continue working on my tax. Downloading the state return is the same issue. Somehow Intuit knows about this issue so the California state return is available in my account to be downloaded manually. That solved the state return issue. This download issue also spread to my previous versions of TurboTax. When I tried to launch TurboTax 2024, it forces me to download update but gets stuck as well. Now I cannot view my tax returns from previous years... What happened, TurboTax???

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 24, 2026
Reviewer name: LibraryLady222
4 out of 5 stars
4 out of 5 stars review

Glad to be done! Thanks for the help!

Had my returns completed except for one area. Software froze and I had a spinning wheel that would not go away. had to reboot computer to get TT working again. Not a big problem except that i had not saved my file and when I rebooted, i had a blank file and had to start over. took an additional 3 1/2 hours to do. But still easier than filing manually. Great program other than the glitch. Was this user or software error? LOL

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 15, 2026
Reviewer name: TaxpayerKirk
3 out of 5 stars
3 out of 5 stars review

Turbo tax is tricky

I started with the online version. The option to have an expert do my return was clunky and hard to understand. it also wanted me to wait over an hour to be connected to said expert. I designed to do the return myself. I needed help and reached out to an "expert". My problem was a simple oversight in where to enter estimated taxes paid. The "expert" had no idea how to fix this and had to consult other experts. Spent 45 min on the phone hearing the sound of crying children in the background. TT wanted to charge me $256. I downloaded TT Deluxe for $47 and completed my federal form no problems.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 4, 2026
Reviewer name: Mihaly
4 out of 5 stars
4 out of 5 stars review

Best I've found

Thanks for your good employee's like Anila, McKala,, Ttyreon and other's who all helped me thru multiple rejections of my forms.. Biggest problem was Form 1116, foreign tax. That was your problem not mine. One simple input improvement you could make. If you you have multiple income forms like 1099's , don't make me continually have to wade thru to type it myself via unnecessary pages. At the start of the list of income subjects just put a box for each one to denote how you want to input it.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 25, 2026
Reviewer name: JFA82
3 out of 5 stars
3 out of 5 stars review

Provide better access to tech support

You need to make it much simpler to reach a technical specialist. After hours of waiting for the system to solve the problems I was experiencing, I finally found the phone number of a specialist (by shifting through comments from the community) and she (Jamie) told me what I needed to do: uninstall Turbo Tax and reinstall. It worked! If I had reached her or another specialist earlier I could have avoided hours of frustration. Also, you should not be dependent on the community to provide customer or tech support!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405