A user must re-learn your quirks, changes, and process to battle through your instructions. Most previous editions possessed similar steps and explanations, and locations of information, where as now it is a hunt and guess system. import information verses using statements is a pain;. especially from small company sources.

Purchased the desktop version but tried the "upgrade" online offer. BIG MISTAKE! After 2 hours online, I was still not ready to file, so I decided to quit and go back to the desktop version. So many issues online, from importing last year's info to updating the forms and importing for financial institutions. Stop changing what works and focus on getting it right the first time.

I have been using the PC version Turbo Tax for years, but this is the first year I tried the macOS version. First, the good. While Turbo Tax has always done a great job of helping to make sense of our Tax laws and codes, there are always confusing questions or prompts that have me making use of the program's extensive help or opening up a browser window to search for answers. This year, I only found myself doing at once - a few of topics that tripped me up last year seemed better worded making it easier to understand what I needed to enter. As for the bad, this years software lacked the polish and presentation I'm used to. Checkboxes that don't line up with the associated choices, the W2 import screen that had a box for last year's income that thought it was a password box (can't see what you type). Nothing too terribly bad - just sloppy. Then the annoying bugs - The option to transfer last year's return didn't work - had to do a web search to find that opening the old return did work. I'm happy, though, that I was able to open files created with the Windows version on my Mac. The second time I opened Turbo Tax it presented window to download the state add-on which didn't work. But opening my return and downloading the state add-on from the main program did work. I got around the issues so I'm happy, but again, it lacks the polish and presentation I'm used to with this product. Is this an ongoing thing with the macOS version?

When you allow upto x number of efilings for Federal you should also allow x number of state filings instead of only one. Now we have to make you do the State return, take option not to file it, then copy the numbers in the State return to the State Tax filing site to avoid the exorbitant efiling fee. Think about how many people will appreciate this.

On the plus side - I really appreciated the ability to resize each page. On the minus side - there was no consistency from page to page I also wish that your streamlined narrative referred more to the actual form. I file a schedule C and I have my spreadsheets referencing the actual locations they refer to. (Supplies Part ll Line 22, Other costs Part lll, etc) I need to reference the actual form to make sure I'm putting the correct amounts in the correct places.

Using TT for years now. Very satisfied with it except for one issue. Year after year I have trouble figuring out the Arizona charitable carryover. TT has all the info from the last year, but I have to enter it manually and figure out which form to use. This should be automatic. That is, unless I'm doing something wrong. If so, someone please let me know!

Unfortunately, the program is more complicated this year. I have a Form 1099G that only has a couple of sections that do not have the typical line indicators on it (from Illinois). You can't enter what isn't listed on the form. Likewise, your system is failing to acknowledge that on my Form 1095-A, Column's B & C had zero amounts listed. My mother claimed me as a dependent, but could not list this form for this very same reason, so I have tried to push it onto my returns. It keeps taking me back, cyclically, to the same zero entries and will not let me get past it!! I don't even know if my returns have been e-filed because of this! What is wrong with your program? Now I understand that she will need to do an amended return in order to claim the money. She tried, but could not get past this error in the program.

The version for 2025 was a bit harder to use than previous years. The flow was missing, believe it was due to the software moving ahead of where I expected it to be. Had to back up a couple of times and redo a section because of it. Bottom line it works, will continue using it in the future.

I love the product. However in some cases the explanations are lacking. When completing the Roth or traditional IRA input areas it is confusing . The term "contribution " needs to be further explained as it does not include conversions from a traditional to Roth IRS. Those are conversions not contributions.

E-filing clunky at best. The field allowance for the IP PIN is 5 characters, The IP PIN is 6 characters, Worse, this is has not been changed for years, despite similar comments. One character must be dropped off. Explain this with which one to exclude, or allow 6. Even worse, the IRS sent out the wrong IP PINs this January. A heads up with how to fix it. provided through your updates, would have been appropriate, appreciated and avoid what will surely be chaos when the IRS rejects returns.