This year I was looking forward to less taxes due to the tax law changes but, those changes didn't help as much as I expected. I was looking for TurboTax to show the changes on screen like they popped up in previous years. Also, the North Carolina military pension exemption caused some confusion for us with (2) different categories. Overall I was pleased with the whole process. *I was disappointed in the fact that I could not use my Windows 10 system this time around.

For the past more than four years I have gotten the desktop version. Be aware that the software will keep trying to move you to the web version. For windows, version 11 is required. I needed a new laptop for that. I can recommend the extra 60 bucks for the live on the phone help rather than the searching for or posting in the community section. That phone person knows both the desktop software and the tax codes. I was able to share my screen explain my issue. She knew what information i needed and exactly where to enter it. Saved my butt. I purchased the audit defense as a peace of mind.

I spent a full day getting just the software up and running. (This was the case the previous two years too.) The interface was clumsy too and not intuitive: It felt like a work in progress. I found myself relying on the forms rather than following the step-by-step sequence. At the end, I had to reboot the program just to transmit my taxes electronically .

I've used TurboTax for many years. The 2025 version seemed to have more issues than previous versions. I had to use AI extensively to answer questions. I also had to use help and community to answer questions. I feel like this version was not well tested/vetted.

The font size you. are using is too small. It should at least be 10 pt; 12 pt would be even better There are tons of white space on each screenl There's no reason for the print being sso small. Charging for efile is preposterous. It should be enough to pay for the Turbotax to cover this.

I spent 2 hours doing the return on TurboTax OnLine because the desktop promoted it. When I was ready to file it said it would cost $327 dollar. Crazy Rip off pricing. So I had to just re-enter everything on the desktop version and the cost to file was so much lower. $45 for each state so that was $90. Plus $20 per state to file. $200 cheaper to file from the desktop. What a rip-off. Shame on you Turbotax.

Tax filing is a pain, but turbotax makes it less painful. I used to pay someone to do my taxes. I would gather all my paperwork (which could take hours or days) and then watch him input it into a computer program in just a few minutes. I realized that the hardest part was gathering all the paperwork. So I decided to try turbotax. I have been using it for the last 18 years. My only concern this year is that I heard that ssa recipients would get a $6000 deduction. Turbotax may have given us that deduction but I never saw mention of it. You could have explained a little better how Trump's "No tax on SS" is handled in your program. And if it wasn't handled, you owe me and the wife 6K each.

A user have to split one Form 1099 into multiple 1099s to work around the App's deficiency which have been long standing issues. e.g. 1099-B: IF there is any adjustment (e.g. Wash Sale), those entries would be entered by the software on line 1b/8b, instead of line 1a/8a -- even if the user agree with the reporting institution. Why? Form 1116 Foreign Tax Credit only allows one foreign country per 1099. It is not unusual for an account to have foreign dividends from multiple foreign countries. Again, the work around is to split the 1099-B into multiples. Why? Turbotax should provide more documentation on the composition of more difficult Totals. e.g. Form 1116 Foreign Tax Credit, Line 3e (Gross Income From all sources) -- the source should list each number (and source) making up the total income from all sources.

I have been using TurboTax for over 25 years....I feel the "user friendliness" has declined somewhat over the last several years.. I ran into a problem with e-filing whereby it said "Your Transmission Didn't Go Through"....the instructions that followed were vague...told me to go online select "check for updates"....I signed into Intuit online and could not find such. I called a friend who also uses Turbotax and she said to close the desktop software and restart it. I did so and then Turbotax came up with pop-up to check for updates. (It had not done so when I first started Turbotax and subsequently spent hours inputting my data.) The updates downloaded and the e-file step finally worked.

On my credit card I was charged 2 to times for what I owe the us government that would be $1027.00 plus $28.00 for processing fees. now multiply that by two. on my credit card That would be two transactions $2110.00. there were two errors according to this program/app INTUIT.. and it kept asking for my credit card each time I fixed them. how do we fix this, so I DO NOT INCURE ANY ADDITIONAL INTEREST CHARGES ON MY CREDIT CARD. WHO DO i CONTACT TO FIX THIS.