In the past I have had no problems but the software was terrible this year. I have been hesitant to submit my return because I don't feel confident in its accuracy. Examples of problems: I was asked, "Did you receive form X?", yes, "Who was it for?", Dependent, "Did you receive form X?", yes, "Who was it for?".... Also, we sold our house in 2025. TurboTax asked me to enter a lot of information off the settlement sheet and said that I owe $82000 in taxes. It then wanted me to enter many of the numbers from the 10 year old purchase settlement sheet to reduce the taxes owed. After that it asked if it was our primary residence, followed by, "Oh nevermind, you don't have to report this". Why wouldn't you lead with that? Additionally, I entered that my wife received Social security disability benefits so it asked me how much I received from the Canadian railroad pension (or something like that). Taxes are already stressful and TurboTax made that far worse this year.

I have used Turbo Tax desk top for many years and have found it excellent. This year it was a little more difficult than prior years due to the updates being slower than usual to come through and a quirk regarding the 1099Q. However, I will remain a loyal Turbo Tax user, and the price is very reasonable.

Good program, they reduce the complexities, though it still takes hours. Also, there's a problem with how it loads the "Payer's" identification number which I could not fix or work around; it used to be the job title that was coming up as an error every year, but not this time. Highly recommended overall.

I am not alone in saying Intuit put out a product that was NOT ready. There are too many problems and not everyone at my retirees breakfast club had all of the same problems. Some when they attempted to carry over 2024's information it did not populate the 2025 form lines. Intuit should notify us about the NY forms problem. Instead in fine print it says ny final forms not available. Disgusted and frustrated.

I have used Turbotax for almost a decade, maybe longer. It's pretty easy and user friendly, however, I rated it a 3 because the print is so SMALL, hard to read and unchangeable. I also know, it IS something that can be updated so that each user can adjust the font size to what is comfortable for them. PLEASE, add this ability to adjust the font size to Turbotax for our 2026 tax return time and you'll probably get a lot more 5 stars!

Early versions of the program (February) were extremely buggy. In particular, the procedure for reporting educational expenses from 529 Plans did not work through the end of February and even after it was "fixed", it was extremely cumbersome compared to previous years. You need to do your own product testing and stop making your users into beta testers.

Excellent program. Makes filing your taxes effortless. I have been using Turbo Tax for many years without errors or difficulties. Highly recommend its use to everyone. Don't pay a preparer to use software to prepare your return when Turbo Tax will walk you through it in the comfort of your own home.

When I first downloaded Turbo Tax Software it asked for password I could not figure out. It took me quite a while to understand the code was my computer login code. I can't remember what Turbo Tax called it, but it certainly did not say "your computer log-in code". It was very confusing !!!

There are some things that aren't explained very well. I had to go to AI for answers. Other than that it's great. It finds last year's info. and inserts it. It reviews and asks for added information. (this is where I wasn't sure at first what to fill in). It shows what we put in last year so it's hard to miss anything. It does all the math so I don't have to. I've used TurboTax for years and really appreciate it knowing what forms I need to fill out.

I have been using Turbo Tax for 23 years and haven't had much problem doing so. Why am I getting emails telling me I need to add my income? We are retired and I entered all our income from SS and retirement accounts. I found it much more difficult to enter our SS and retirement income this year than in previous years.