TurboTax in general help me to report tax but in some place, it give me headaches. At end of Federal tax, it will do a review and points out errors. It shows the error on tax forms instead of tell you which steps on the TurboTax you made mistakes. Sometimes, I have to understand how the tax forms works in order to correct the issue. The tax forms can be so complicated that I don't know how to correct the issue. It defects the propose of buying TurboTax.

Increasingly disappointed with each successive year I use Turbo Tax (I've used it since it first came on the market) I could go on all day but will mention This is the third time in my life I have had to buy a new computer b/c of TurboTax. Program won't run on W10 and W11 won't install on older computer. A lot like telling a carpenter he needs to buy all new tools to build each house. Took me most of a day & several calls to open my Intuit account b/c I changed my phone number. Ended up starting a whole new account under another email and phone number b/4 I could enter my license code and start the next day. Why do I need an account, why do you need my phone number, I bough the program, I want to install it just like when I got the disc and installed it. This is the last time I will use TurboTax

One big challenge is every time I open TurboTax, no matter what year it automatically goes to the TurboTax website for updates. Updates are not required every time I open the the software. I should have the option to access the software without getting updates every time.

While the Import feature would seem to be a "handy feature", TT evidently has not worked with the partners to gather all required information. After importing from 2 brokerage firms, I was asked to review 382 entries for incomplete information. I deleted the return and just did manual entry of the 1099-DIV (s)

Turbo Tax has been my go to software to prepare Tax return for more than 30 years. The key reason for me is accuracy, interface (especially the step by step vs using the form) for data entry. The E-file also compliment the product and make the whole Tax submission process a breeze.

Product has "strangeness" and inconsistencies in the sequence of things. No apparent access to 1099 form edits - hidden/obscured Edit and Delete icons; 1099-SA contributions belong in Deductions section (not Income section) and 1099-SA distributions belong in the Income section (which comes first), so put the form edit here . Presentation of different types of 1099 forms is different between form types (1099-R v 1099-INT and DIV). 1099-INT and -DIV should be separate groups with summary pages (like 1099-R) for quick review/access. Importing data should be the option, not the default. Perspective: I have 16 1099-R, -INT, and -DIV forms. It took a full 4 months to get a stable reasonably up-to-date version, yet updates keep coming with no explanation of what has changed. All this confusion brings into question the accuracy of the outcome.

I use TurboTax every year. I only have SSA income, IRA redemptions, and some simple dividends and capital gains. In addition, I file my taxes using the standard deduction. Finally, I have filed my own taxes for many years. I am very comfortable filing on my own without assistance. For tax year 2025, I used the Windows 11 desktop version of TurboTax Deluxe.

It was a terrible experience this year! I've used this product for many years and this year was frustrating. First, it wouldn't link with my financial institution to download 1099's then second my file must have gotten corrupted because when I went to edit and file 50% of info was missing and then it was duplicated. Also hated the AI interference with search function.

I have used Turbo Tax for over 10 years, it was always very easy and straight forward. many explanations, help tips, etc. this year there was an option to pay $60 for live tax expert instead. the GUI was so cumbersome and unhelpful, it was frustrating. I was not about to pay for a customer service experience that would have left me just as frustrated. Previous years were, the GUI was very polished, and easy to understand. There were very few mistakes made that I had to go back and correct. this year was so full of bugs, causing me to constantly go back and try to figure out what was wrong. This year took me over 6 hours to get me through something that would take me Barely 2 on a rough year. I can see the direction this product is taking, and I will not be using any more. I will be looking for a different option next year. Accuracy, Features, Guidance, and interface all were frustrating, cumbersome, and very user unfriendly this year. You need to do better.

While trying to find if TurboTax supported completion of 5500 EZ I looked into the Business edition. When I bought the 2025 edition of TurboTax Deluxe it came with my business tax id and although I corrected it to my SS # it never accessed previous versions although I had used TurboTax for over 20 years. Very disappointing. Also, never learned if you support completing 5500 forms