TurboTax needs to update the pin field to access more PIN. My current pin is 5 digits, and TurboTax has 4 digits pin. This prevents me from filing my taxes electronically, and thus, I have to print and mail each year. I have been requesting for this for the past 3 years.

Turbotax took too long to have the HVAC tax credit form ready. The guidance on Form 8606 is inadequate. Poor guidance on Social Security special situations, such as receiving a lump sum. I am hopeful that the current return is correct, but Turbotax was NOT clear initially.

i have used TT for several years. this year was the worst ever. everything was fine until i wanted to add a state. the application had a serious flaw in the page design. the page was formatted incorrectly and the "continue" button was off of the visible display. after much messing around with display resolution, i finally tried hiding the taskbar and that uncovered the hidden button at the bottom right corner of the display. i wasted at least an hour fooling around with this mistake.

Most of the process was relatively easy because I've been a long time user of TT. but I took two stars off, (and I was being generous) for the manner TT Deluxe version handles Brokerage account links and downloads, which was extremely frustrating, time consuming and generally annoying and forced me to keep a record in Excel to make sure I was doing it right. Now my Broker situation may be uncommon, I'm not sure, but there has to be a better way. The problem is that I file taxes married, filing jointly and my spouse and I have separate logins to our Broker with eight accounts between the two of us. TT provides screens that just list the brokers name eight times indication for which account goes with which of the eight. TT should allow the user to give each account a nickname that shows up on a screen, or TT should at least provide the last four digits of the account number when they have all the accounts on the screen at once. It makes zero sense for the user to figure out which account is which.

I was going to use the on-line version. However, it did not transfer all the data from my previous years returns. I would have to enter all the info from my various accounts, i.e. addresses, TINs, acc #s, etc. So, it was easier to switch back to the desktop version. If you are going to offer an on-line version there should be an option to transfer from previous desktop versions, ran into two problems with the the desktop version. First, after importing my data from Schwab, there was no way to return to my return from the import success screen. I finally had to enter the data manually. Second, at the end of the income section I was asked if I had any digital currency transactions. I replied Yes and hit continue, but the program then just went into the Deductions portion. No way to enter my transaction. It took a lot of digging to find how to enter the Form 1099-DA info as it was well hidden in the Wages and Income drop down.

Turbo Tax has become the most expensive tax software and always includes annoying bugs. This year it gets hung up asking for information about Canadian Railroad Income. Had to work around the annoying glitch to move forward. At least add a free state file to compensate for the higher prices.

I have used Turbo Tax for over 10 years and am extremely impressed and satisfied with the ease of input and accuracy. Due to the Windows 11 requirement I purchased a new PC today to begin inputting my return just because Turbo Tax is such a great product.

Driving us towards cloud-based by making desktop more painful is poor form. On top of that, elimaniting "ItsDeductible" was a bonehead move. Next year, whoever has that capability will get my business. You guys took a good thing with a loyal following and practically have asked us to look elsewhere.

Works in general for filing as a dual status citizen living in Canada. The only issue is that I cannot e-file due to my spouse not being a US citizen and therefore does not have a SSN nor a tax filer ID as she has never lived or worked or owned any property in the US. A tax filer ID application is too onerous. I should be allowed to enter NRA or Non Resident Alien as an option so that I can e-file. Currently I have to print and mail. Also, I can no longer get the basic package for filing, I cannot file online and as a result, I am forced now to purchase the Deluxe Desktop edition at a higher price than I think is necessary.

FORM 1099 Q IS NOT A FRIENDLY AREA TO WORK WITH. THERE ARE ISSUES WITH LETTING THE TAX SOFTWARE . I COULD NOT FIND A WAY TO RECORD YEARLY COLLEGE EXPENCES SO THEY COULD BE DEDUCTED FROM THE MONEY REPORTED ON THE 1099 Q FORM. IN ORDER TO RESOLVE THE PROBLEM OF PAYING TAXES ON WHAT SHOULD HAVE BEEN TAX FREE INCOME, I HAD TO COMPLETLY REMOVE THE INFORMATION CONCERNING THE 1099Q FORM. YOU NEED TO CLEAR THIS ISSUE UP. IT WAS VERY FRUSTRATING.