I have tax forms from Canada and each year it is difficult to find where these tax forms are to be reported. Although there are some support answers, to my questions about filing Canadian forms NR 4 and NR5, I always feel that I am missing something that may cost me money. For example: reporting the Canadian Pension Plan amount, and the tax paid to Canada for my annual required payout from my Registered Retirement Savings. It always ask for my Canadian tax return, which of course I do not need to file, therefore, I do not get credit for paying the tax on my RIFF

i have used TT for several years. this year was the worst ever. everything was fine until i wanted to add a state. the application had a serious flaw in the page design. the page was formatted incorrectly and the "continue" button was off of the visible display. after much messing around with display resolution, i finally tried hiding the taskbar and that uncovered the hidden button at the bottom right corner of the display. i wasted at least an hour fooling around with this mistake.

For the first time, I was unable to import any of my documents. The verification pictures popped up asking me to identify motorcycles, crosswalks, bicycles, et.al. I attempted at least six times and could not solve the photos puzzles. For those of us with not great eyesight, these photo puzzles have been an abject failure at identification. Very difficult. TT needs another method.

The method of checking downloaded information is difficult to follow because there is nothing on the initial screen that tells you which goes with which account. We have atleast 2 of everything. At least put the last 4 digits of the account on each box in the interest and dividend section

Software was good and made tax filing easier. One problem was when I went to file state taxes. I had the Deluxe edition with state included but no e-filing. The flow would not allow me to NOT e-file the state even tho' all the forms were done. I backed up and tried it 5 times with same result. The guidance and interface definitely needs some work for if you want to e-file federal but not state.

i feel it provides me with a good & accurate way to do taxes. I like the idea of downloading documents from my financial institutions. i like that the program guides me through the return. Federal taxes have become very hard to understand and do. it seems to me they used to be easier to file at one time, because at one time I actually sis taxes by hand.

State return form will not display the TC-40 sheet without Adobe Reader. It will display with Adobe. However, when you try to print the state return, you cannot print the return because "An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem." You can see the page but cannot actually print the page.

After all these years, their programmers still haven't figured out how to allow the cursor to scroll. As well, when a correction needs to be made per IRS, when you enter the corrected information, TurboTax doesn't resubmit the electronic filing and just keeps rotating screens instead. Sucks!

I have always had a good experience with Turbotax. However, this year, it has frozen on me multiple times. Also, I am having difficulty paying for filing my state tax - the screen consistently freezes when I'm led to the outside vendor for credit card information. Therefore, my state tax return is not yet filed. Frustrating!

It's difficult to get help with specific questions. I was not able to get answers to questions about IRA conversions from Simple IRA to a Roth IRA. All I needed was to find where to check to see if the amount was entered. A document search would be helpful