My navigation throughout the process was easy! I applaud Turbo Tax for their accuracy and expertise. And I just signed up for their Tax Advantage program which automatically emails a downloadable product in November which includes additional features for free!

I have been using TurboTax for decades. I have a couple of complaints/suggestions. 1 - Turbo Tax is unaware that the United Nations Joint Staff Pension Fund does not have a federal ID number on its non-standard form. That may be true for other international organizations as well. I do get tired of the error flag popping up. 2 - On the New Mexico return, It would be reassuring to have you ask for the driver's license number EARLIER instead of seeing NONE when reviewing the forms.

Long-time user of TurboTax, but had to use another product for 2024 because TT wouldn't work on my ten-yr-old Mac. Up-to-date again this year and back to TurboTax. I like the guidance and the mostly orderly way TT leads you through the process. Had some difficulties getting charitable contributions from IRAs to register as deductions this year; initially, they reported as taxable additions to the IRAs, but was able to work through the worksheets to straighten that out. Also got an alert that my ex-wife couldn't have the same SSN as my present wife. Well, it's been fifty years since that divorce, and my ex hasn't figured into my tax returns in a long time. There are quirks and oddities with the product every year, but I stick with TurboTax. I feel a lot more confident when TT says my return is error-free and ready to file.

It was going well but some of the questions I didn't really know how to answer but after doing some google searching, I was able to get it done. The Turbo tax deluxe (computer app not online) is the cheapest option for a tax return. P.S. I didn't use the specialist that cost extra.

This 2025 desktop version had so many glitches! it wouldn't download the proper year, wouldn't transfer my tax info from last year, the learn more links wouldn't work, the credit card payment was very difficult to work & it cloed out before i got to efile!

You did not ask me for my IRS ID PIN. I submitted my returns 2 times with rejections before I realized this is why the federal was rejected. It was not easy to go back to the forms to find where to put the IRS ID Pin. Very frustrating for you to keep telling me everything is ok with the returns only to have the IRS reject it.

I've used Turbo Tax for many years. This is the first time I couldn't use a certain credit card because the box that opens up to enter the credit card information won't let you enter an expiration date past August because you can't scroll past 8 on the box that drops down and you can't type it in directly. I was lucky I had a credit card that expires in April because I could pick 04 in the box. Also the stupid Canadian form shows up even if you say you don't have earning from a foreign country. Forum is full of complaints about this.

I have TT Deluxe Desktop on Windows 11. This year, there was no icon to click on to edit my 1099-Rs. I was able to find a workaround by moving the cursor slowly to the right and I would find a very faint vertical rectangle I could hit to edit (no labeling at all). Next to it was a very faint delete vertical rectangle (no labeling at all). Very poor user interface.

Life expert is very patient ! But our tax return is very simple and straight forward, don't need expert's help in the past. This year the new software made some new changes which made the easy filing more time consuming and not user friendly at all especially for senior people !

I think Turbotax is confusing to use. It is difficult to switch between forms and the interview. The program does a lot of calculations in the background that you cannot easily see, and sometimes you can't tell what it has done. I have done my own taxes all of my life, and I know how the forms flow, etc., and approximately how the $$ should come out before I even start. But I find it hard to verify how the program is calculating. For example, this year Turbotax calculated a underpayment penalty on our taxes and didn't even flag it or tell me that a penalty was being included! I discovered it AFTER I had electronically filed, while I was doing my own detailed review. The penalty was relatively small ($93) and it was hidden on line 38 of the 1040, but included in the taxes owed (line 37). I feel the program should have alerted me that it calculated and charged me a penalty. I had to file an amended return to correct this and get the penalty back. Also, I resent that Turbotax will only show and print the Form 1040-SR rather than the regular 1040, just because I happen to be over age 65. I should be able to print it in either format! The program also will not print some of its calculation worksheets, which I like to backcheck.