On the most part Turbo Tax software was good and smooth. However, it was a little frustrating to discover are the review/check for errors section there were unanswered questions. The questions were unanswered because they were never presented when completed the forms. To correct something that were never presented, tells me something is very wrong. I hope that this fixed by the next tax year. Thank you.

I docked the product because initially I intended to file "online" after years of preparing the returns using the product "using the computer". I found the "online" product to be cumbersome for me. It was difficult for me to follow the "flow" of my entries. I did not feel comfortable using the product in this fashion.

The software is easy to use and can walk you through the process. Having the ability to import all institutions forms makes it so that there are no mistakes. My only suggestion would be to have the ability to import a PDF and pull the data from the file would be a good option.

Not Happy!!!!! Need guidance on entering AGI for e-filing. I keep getting rejected by IRS. Have use Turbo Tax for decades and this is the first time I have had this problem. I am entering to correct number from line 11. I pay for Turbo Tax so that I can e-file. I do NOT want to mail my Federal Return!

Much better than last year. I don't know if that was because I became a Turbo Tax Advantage customer, but last year I was confused with the online format to the point I was going to change to another product. Remember, old people like me don't like changes to their routine and "if it works, don't fix it!"

Could you find a way to 'auto-fill' a lot of the info when I enter 'INT' 1099's.? I get several 1099's from two different Credit Unions and I have to type all the info over and over again. Your program will 'auto-fill' with the 'import' key. Can't it be set up to 'auto-fill' once you start typing the same info again.?

I had a BIG problem with TurboTax this year because when I started my return and then logged out to get information, it refused to relaunch which meant I had to delete the file and start all over again. Very annoying, although I saw on some online message pages that many people were having the same problem. I've been using TurboTax for years and never encountered this problem so I was very disappointed.

Turbo tax definitely makes it so much it easier with the thorough walkthrough to address each filing section. I sincerely appreciate the new feature to tag something if you need to go back and review something and it takes the hassle of trying to find it yourself. I like how I feel a more sense of control of the safety of my privacy especially with sensitive information and know that I don't have to rely on somene else potentially missing something or holding onto my info later. Prayerfully, that turbotax information doesn't end up on dark web anywhere being that any information online puts anyone at risk. I've been using it for years and highly encourage others to do so - especially when I hear the prices that other people pay in-person preparers. Totally a turbo fan and really grateful. Also - I passionately love the ability to bring in prior information from the year before into the current filing. Such a time saver and a relief. Nice touch with the updates too.

I have been using Turbo Tax for more than 20 year to help me prepare and file my taxes. This is the FIRST time that my forms were rejected. My expectation is that Turbo Tax not only guarantees that the forms are completed correctly and accurately, I also expect ZERO issues during the submission process. Given the fact that we are dealing with the US Government, you CANNOT approach the development of tax software using standard agile practices! You CANNOT assume that anything less than "getting it right the first time" is sufficient.

The TurboTax help section was providing answers that were not relative to the questions that I did not asked. This occurred several times and was quite frustrating. I had to call and speak with a Turbo tax advisor to get the correct answers. The program also went blank on me, and I had to restart Turbo tax.