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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,022)
  3. 3 stars12% (3,622)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,111)

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Showing 1,171-1,180 of 29,525 reviews
Mar 29, 2026
Reviewer name: Tandygirl2002
5 out of 5 stars
5 out of 5 stars review

Grateful for TurboTax

I was so stressed out about back-filing my 2022 taxes but TurboTax was able to walk me through the process. I was able to download the software for that year and process it as usual. I couldn't e-file but that's okay. It is done and no longer an issue to contend with.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Apr 13, 2026
Reviewer name: Texan2833
2 out of 5 stars
2 out of 5 stars review

Changes since 2024 are not good!

TurboTax no longer allows me to open any form I want and simply input the necessary information as has always been an option in the past. The "Open Forms" option is still there but it only gives me the options of the forms I have created through their "guided" preparation and it used to be every form that the IRS might be needing. As someone who is comfortable filing their own tax return, I really hate having to be guided through the process - all it does is significantly extend the time I had to spend to prepare my return. Bottom Line, if you know what you are doing then TurboTax is no longer a good option for you, unfortunately.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 14, 2026
Reviewer name: GSYR
2 out of 5 stars
2 out of 5 stars review

Used to be good, now, just confusing and buggy.

I am profoundly disappointed in TurboTax Desktop this year. I have been using TurboTax for YEARS and have always been very happy with the ease of use and overall stability of the program, but this year is the 1st year that I am filing as part of a Registered Domestic Partnership and the experience with TurboTax has been horrible. The sections for RDP are confusing, the instructions are not detailed, and it led to me having to file an amended return after I had to go elsewhere to find accurate and detailed information. I also encountered a serious bug in the program that erases your filing status from the forms at the very end during the final check. This led to me having to manually re-add my filing status in the correct place before printing/e-filing in order to bypass the error. It was only by luck that I even found out what the problem was.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 16, 2026
Reviewer name: justme124357
4 out of 5 stars
4 out of 5 stars review

Desktop app can't file an extension - Thumbs down

With the desktop app, it is impossible to discover that you can't actually file an extension. The help keeps indicating you can search for extension but this isn't true. Usually the product is very helpful but this issue left me very disappointed because of the amount of time it took find a solution -

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 7, 2026
Reviewer name: uncertain2
3 out of 5 stars
3 out of 5 stars review

uncertain

Uncertainty at this point Because I had a bad experience with the online version (Disingenuous a ripoff) which allowed me to prepare one return only, therefore as per the suggestions of representative at Turbo/tax, I had to buy another version which is this, and at this juncture i haven't had the opportunity to see if it allows me to prepare additional returns.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 12, 2026
Reviewer name: TurboTax2025PITB
1 out of 5 stars
1 out of 5 stars review

2025 TurboTax is a major disappointment

Interface is constantly trying to sell additional services I already declined and the default button is to buy what I already said I don't want to buy. The font is too small, I had to change my settings to read with my glasses on. The 3rd party payment page would not fully display all the fields with the display settings on large, I had to change my display settings to see all the fields. 2025 TurboTax required a OIS that my MacBook could not upgrade to. The donations section no longer provides the estimated values of goods like prior years creating more work.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 9, 2026
Reviewer name: Terry312
3 out of 5 stars
3 out of 5 stars review

Capital Gains incorrect for part year resident

Maryland Form 502CG applies a 2% surtax to all capital gains if your FAGI exceeds $350 K. While this is correct for full year residents, it is incorrect for part years residents who received all capital gain in a state other than Maryland. The instructions for 502CG state that 502CG should not be filled out at all if the capital gains were not part of the Maryland adjusted gross income. TurboTax Deluxe fills out 502CG as though all capital gains for the year were earned in Maryland, even if none of the capital gains were part of Maryland adjusted gross income. Krystal at TurboTax tried to help me out with this, but my state Congressional Delegate was able to finally figure this out. I had to manually zero out Line 1 in Form 502CG to fix this. TurboTax should have asked a question about how much of the capital gains income occurred while a resident of Maryland, and no such question was asked.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 6, 2026
Reviewer name: KayLG
2 out of 5 stars
2 out of 5 stars review

Software issues

Constant issues with installing TurboTax, connecting for updates, and when filing it could not transmit to TurboTax until about my 7th attempt during a 5 hour period. I have used TurboTax for many years, and this year's software is totally disappointing.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 25, 2026
Reviewer name: Frank S 42
4 out of 5 stars
4 out of 5 stars review

A simple tax job done

Turbo Tax is very accurate and informative, best way to accomplish an uncomplicated return. They are a bit pushy on the extras that they want to sell, but I have been able to accomplish the tax task with the turbo tax program for years, without needing any extras.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 27, 2026
Reviewer name: Carl MC
4 out of 5 stars
4 out of 5 stars review

3/27/26

It took multiple tries to connect with the with turbotax update service at the time of completing and filling the return. Also, for some undetermined reason the residence property tax could not be entered even though I was taking the standard deduction.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.