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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,022)
  3. 3 stars12% (3,622)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,111)

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Showing 1,161-1,170 of 29,525 reviews
Mar 6, 2026
Reviewer name: SAKEITHJ
5 out of 5 stars
5 out of 5 stars review

Great Tax Software

Very good tax software have been using for 25 plus years and have seen the growth of the software in that time. It imports previous tax information very well so as to take some of the burden of not having to input information every year. Have not had any problems with accuracy of my returns. Will continue to use in the future.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Mar 24, 2026
Reviewer name: Louann78
1 out of 5 stars
1 out of 5 stars review

Turbo tax really failed their customers this year!

I did not get ahold of any of your tax experts this year, because I constantly got pressured to buy more product, pay for a tax expert, etc. It seems all Turbo Tax wants is more and more money. It used to be that when you purchased your Turbo Tax product, you were done. I wonder if all the problems with the programming this year was to get people to pay more money to get answers to the problems that were caused by your company.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 24, 2026
Reviewer name: Wind God
5 out of 5 stars
5 out of 5 stars review

Turbo Tax's Step-by-Step is pretty comprehensive!

As an added service to your Social Security-age subscribers, you might consider adding information regarding Income-Related Monthly Adjustment Amount (IRMAA) in close proximity to the Social Security area of the Step-by-Step. Since SS does a 2-year look-back at a TP's MAGI to determine if a TP will be affected by an increase in SS premiums, the advance notice that TT gives could be just what the TP needs for tax planning and could save the TP from a significant SS surprise 2-years down the road.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.

Mar 19, 2026
Reviewer name: ED AN
2 out of 5 stars
2 out of 5 stars review

Canadian Pension

What is this ongoing issue with the "Canadian Pension Plan" that was never input through the menu but keeps showing up on the 1099 R page. It will not go away cannot delete. Followed online advice of other individuals to clear out the issue to no avail. THIS NEEDS TO FIXED!!!!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 18, 2026
Reviewer name: Craigwv
4 out of 5 stars
4 out of 5 stars review

Getting Better

It is getting better, although some questions and directions could be more clear, especially in the Pennsylvania section. Also, it kept prompting me to add a $45 Audit Defense even though I had already registered and received Audit Defense (with receipt).

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 24, 2026
Reviewer name: nonamw92345
1 out of 5 stars
1 out of 5 stars review

SERIOUS Import issue

I have used TT for decades and never found an issue as SERIOUS as in your 2025 version. The issue is with importing 1099 data from financial institutions, WHEN both husband and wife both have an account. The first shows the imports and imports just fine. The second does too only NO user id or password was given for wife's account(s) thus TT allowed me to import my data twice. The issue was my browse still had my account as logged-in even though I deleted the tab added by TT. The solution I had to use was to attempt a sign-on to said financial institution which occurred as expected w/o user or password. I then logged out of account and proceed with "Add Investment" in TT and this time a 2nd user and password was requested. The scarry part is I almost did not catch this issue. I wrongly assumed the TT would recognize dup imported form(s) and suppress the dups; I was wrong. The impact to my bottom-line was 10s of thousands. No, I will not be giving TT a good review this year.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 21, 2026
Reviewer name: CarolRU
4 out of 5 stars
4 out of 5 stars review

It's a complete and easy system to use

I entered all info required, but I don't understand why I had to do that because I knew ( from the 2024 filing) that we were not going to be able to itemize as we would get more back just using the standard deduction. It would have saved me a lot of time if I could have just went to the info I needed. On the other hand I may just have not understood how to do it. None the less, I do believe Turbo Tax is the way to go

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 5, 2026
Reviewer name: Nomad199
4 out of 5 stars
4 out of 5 stars review

Improvement on E-Filing Needed

E-filing clunky at best. The field allowance for the IP PIN is 5 characters, The IP PIN is 6 characters, Worse, this is has not been changed for years, despite similar comments. One character must be dropped off. Explain this with which one to exclude, or allow 6. Even worse, the IRS sent out the wrong IP PINs this January. A heads up with how to fix it. provided through your updates, would have been appropriate, appreciated and avoid what will surely be chaos when the IRS rejects returns.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 25, 2026
Reviewer name: The Shankadelic
5 out of 5 stars
5 out of 5 stars review

Turbo Tax - 30 years of use and going strong.

I've been using Turbo Tax for probably close to 30 years now and I have always found it relatively easy to use and accurate when it comes to filing a return. I like the options to skip sections if you know those areas don't apply to use and the ability to load in a previous year helps especially when you know that from one year to the next there is nothing that has changed so bouncing the current year vs the previous year is a huge benefit.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 4, 2026
Reviewer name: Againyetstill
3 out of 5 stars
3 out of 5 stars review

Used what was available

This product is used because it is the most widely known. It works, but every year there are confusing features and disconnects between information on forms and what is available in the drop-down menus in the software. The options still dont include a "take the standard deduction" button...which is frustrating for veteran tax-filers who don't want to go through 30 menus on information they aren't going to fill out.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405