Found this year Turbo Tax software more difficult to use than previous years. Mostly had to use MS 2011 and when I saved my return to come back later, it would not bring up my last entries. It starting over again. Had to dig around to find the correct file.

Turbo Tax software is accurate and relatively straight forward to use. Intuit Turbo Tax fees are extreme, charges for electronic filing of state returns and the cost of an additional state return almost equal to the cost to he Deluxe Turbo Tax package are beyond other vendors offerings. Will review options from other vendors that provide multiple state returns and no or minimal electronic filing fees.

If you buy TurboTax when it becomes available for the current year, you have to wait to have enough UPDATES before you can use it. And they trickle out even after you electronically file! Turbo Tax doesn't appear to be on top of current year changes!!!!!!!!!!!!!!

The desktop version was not as easy as the online version that I used for my own taxes. Specifically, during the review phase, when it finds errors, TT will ask for information from some obscure form without any context (it shows only a field in isolation). Twice I had to google the name of the form and the field to determine what to enter. This is a waste of time. Why not take me to the actual form so I can see what the field and error is about?

TurboTax easily install with frequent updates throughout the tax season. The question stems can be confusing at times. The guidance/help topics are of limited value. Might be better to make a query on an AI site. Would be nice to see how some of the aggregated numbers from forms/schedules are calculated by double-clicking on the number on the form of a statement of where the value originated from.

I am extremely disappointed that TurboTax discontinued It's Deductible...particularly mid-year. This made completing the federal tax return input extremely difficult. Additionally, I was not allowed to upload It's Deductible information that I had already entered into that software between January and October. I may consider changing to H & R Block in the future.

I've used TurboTax for 5 yrs. This year there were glitches downloading and using the software. I always file to receive an electronic check. When I was doing the final check on the program and saving the return, I was not even given that option. The taxes are filed saying a check would be mailed. GLITCHES

FORM 1099 Q IS NOT A FRIENDLY AREA TO WORK WITH. THERE ARE ISSUES WITH LETTING THE TAX SOFTWARE . I COULD NOT FIND A WAY TO RECORD YEARLY COLLEGE EXPENCES SO THEY COULD BE DEDUCTED FROM THE MONEY REPORTED ON THE 1099 Q FORM. IN ORDER TO RESOLVE THE PROBLEM OF PAYING TAXES ON WHAT SHOULD HAVE BEEN TAX FREE INCOME, I HAD TO COMPLETLY REMOVE THE INFORMATION CONCERNING THE 1099Q FORM. YOU NEED TO CLEAR THIS ISSUE UP. IT WAS VERY FRUSTRATING.

I've used TT for many years, and usually all goes smoothly. This year, though, there were multiple glitches - imported forms didn't fill correctly (left out data) - thank goodness for the real people in the help forum. Also, several times I got stuck in a loop where I couldn't continue to the next step. In fact, I had to delete my state estimated taxes after saying I'd pay through the NYS portal, b/c TT wouldn't let me go forward from that window. And now, typing this review, the (stupid!) AI "suggestions" are distracting and interfering with my typing. I'm still saying it's a good product, but will be disappointed if I experience same issues next year.

On the plus side - I really appreciated the ability to resize each page. On the minus side - there was no consistency from page to page I also wish that your streamlined narrative referred more to the actual form. I file a schedule C and I have my spreadsheets referencing the actual locations they refer to. (Supplies Part ll Line 22, Other costs Part lll, etc) I need to reference the actual form to make sure I'm putting the correct amounts in the correct places.