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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,022)
  3. 3 stars12% (3,622)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,111)

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Showing 1,131-1,140 of 29,525 reviews
Apr 9, 2026
Reviewer name: william6924
5 out of 5 stars
5 out of 5 stars review

Taxes a pain in the posteirior to do unnecessarily

i feel it provides me with a good & accurate way to do taxes. I like the idea of downloading documents from my financial institutions. i like that the program guides me through the return. Federal taxes have become very hard to understand and do. it seems to me they used to be easier to file at one time, because at one time I actually sis taxes by hand.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Mar 3, 2026
Reviewer name: Kiss My Ars
4 out of 5 stars
4 out of 5 stars review

Annoying Scrolling

I always use the guide me step by step feature. The one thing that is annoying is that after answering each individual question I am returned to the menu at the top and must scroll down to where I left off. Why not return me to my latest position to avoid all the scrolling? Very time consuming.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 12, 2026
Reviewer name: Lori NC
4 out of 5 stars
4 out of 5 stars review

Still the best to use for taxes.

I have been using your program for years, the Schedule C, long forms and now your non long forms. This year with the changes , you have a lot more questions that I wasn't sure whether they were applying to my taxes. I researched and found a lot did not. I suppose this is the new changes that the government has made. ,

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 19, 2026
Reviewer name: JimfromSoCal
5 out of 5 stars
5 out of 5 stars review

Best Turbo Tax Ever.

After using Turbo Tax Deluxe-Desktop for several years, I believe doing my taxes this year was easier then ever before with additional questions or statements clarifying areas that I might make a mistake in, making me more aware of each area that made me feel more comfortable then all the years I have been doing my own taxes with Turbo Tax. Thank you for continuing to put out a better product each year. In my opinion Turbo Tax is simple and accurate to put in my own data and file electronically each year. Thank you Turbo Tax.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Apr 29, 2026
Reviewer name: BuddyBecky
1 out of 5 stars
1 out of 5 stars review

Big mistake

I have used turbo tax every year for 10 years without any problems, THIS YEAR it didn't submit my taxes altho it said it did. It needed an "update" before it did. But I wasn't notified. I thought it odd that I didn't get update notices, but got busy until I checked my bank account for the withdrawal and it wasn't there. Now I'm late. Changing tax formats now.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 14, 2026
Reviewer name: fxrt85
4 out of 5 stars
4 out of 5 stars review

TTX has been my go-to for 32 years

Initially the program froze after inputting Wages and Income. I had to force quit the program, lost all my data to that point and start over inputting data starting with Personal Information. After that, I saved after every section. The section in Wages and Income went to Canadian for some reason but I was able to navigate around it. Other than that crash and data dump, the program was easy to navigate, as in past years. User Advice: save data every few minutes.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 8, 2026
Reviewer name: DPF42
4 out of 5 stars
4 out of 5 stars review

TurboTax needs some fixes

I have used TurboTax and before that MacInTax supplied on CD for decades. It was always extremely easy to use. With the advent of the 2025 version it became much harder to navigate if you weren't a person who lived their life online. Thankfully after two calls to the help line I figured out how to complete my return manually entering data. You need better instructions for those of us who don't do everything online.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 17, 2026
Reviewer name: SandiKY
5 out of 5 stars
5 out of 5 stars review

Love Turbo Tax, BUT

The software makes it easy to file taxes and I don't need to spend money on an accountant to do it for me. There were some changes this year to the software that made it a little more confusing entering 1099-B information. For employee stock RSUs, there was no Stock (Employee) option - just Stock (Non-Employee). I also felt like the entering of 1099-B information was not as straightforward this year as in years past.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 7, 2026
Reviewer name: GD27
3 out of 5 stars
3 out of 5 stars review

It is OK.

The format was not always easy to follow. I did not need some of the forms and needed others. Not easy to determine how to use the ones I needed and discard those that I did not. I much preferred last year's format!!! Not easy to print single documents.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 31, 2026
Reviewer name: PAW2
2 out of 5 stars
2 out of 5 stars review

TurboTax is okay

I have been using TurboTax for years and this has been by far the worse time I have had using the program. First of all it took several hours to download the program and then it took several times of entering the same information to finally get the program to save it. I felt that the program was less user friendly than in the past.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405